Accc telecommunications reports 2013−14 This publication contains two reports
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Internet Activity Australia (8153.0), June 2014.
21Australian Bureau of Statistics, Internet Activity Australia (8153.0), June 2013. Excludes internet connections via mobile phones. 22Australian Bureau of Statistics, Internet Activity Australia (8153.0), June 2014. 23Wireless broadband includes satellite, fixed wireless and mobile wireless excluding handsets. 24Australian Communications and Media Authority, Communications Report 2013−14, p. 5. 25Australian Communications and Media Authority, M-Commerce: mobile transactions in Australia, June 2014, accessed 28 October 2014, http://www.acma.gov.au/theACMA/engage-blogs/engage-blogs/Research-snapshots. 26Australian Bureau of Statistics, Internet Activity Australia (8153.0), June 2014. 28Australian Communications and Media Authority, Communications Report 2013−14, pp. 41−42. 29Australian Communications and Media Authority, Communications Report 2013−14,, p. 42. 30Australian Communications and Media Authority, Communications Report 2013−14, p. 42. 31NBN Co, National Broadband Network Rollout Information—weekly summary, 27 November 2014 at http://www.nbnco.com.au/content/dam/nbnco2/documents/nbnco-rollout-metrics-27112014.pdf. 32This includes premises that are not yet serviceable (service class 0) but excludes satellite services. 33These premises have been passed by NBN fibre but are not yet serviceable. 34TPG Telecom Ltd, Full Year Results Presentation: Year ended 31 July 2013, 17 September 2013 at http://www.tpg.com.au/about/pdfs/TPG_FY13_Presentation_Final.pdf. 35TPG Telecom Ltd, Financial results commentary: Year ended 31 July 2014, 23 September 2014, p. 2, at http://www.tpg.com.au/about/pdfs/FY14 Results Commentary.pdf. 36Digital subscriber line access multiplexer (DSLAM) equipment refers to access seekers’ own equipment that can be installed directly in Telstra’s local telephone exchange. By using their own DSLAM infrastructure, access seekers can differentiate their services, potentially offering higher bandwidth data communications and voice services than they could by simply re-selling Telstra’s wholesale service offerings. 37Using the unconditioned local loop service (ULLS) allows access seekers to rent the copper wire that connects a Telstra exchange to an end‑user to supply digital subscriber line (DSL) and other services such as voice. The line sharing service (LSS) allows access seekers to provide DSL services over the high frequency portion the copper wire while Telstra provides a voice service over the same line. 38Figure 2.6 in the Telecommunications competitive safeguards for 2012−13 report indicated an access seeker DSLAM presence in 0.9 per cent of Band 4 exchange service areas as of June 2013. This figure should have been 0.4 per cent of Band 4 exchange service areas had an access seeker DSLAM in June 2013. Due to changes in rounding, the figure for access seeker DSLAM coverage, while unchanged from June 2013, is rounded to 13.2 instead of the 13.3 per cent reported previously. 39Optus, Fixed services review: submission in response to ACCC Discussion Paper on the Declaration Inquiry, public version, August 2013, p. 29. 40ACCC, Public inquiry into the fixed line services declarations, Final Report, April 2014, p. 41. 41Market share figures for iiNet and TPG were included in the ‘other’ category for June 2011 and June 2012. Optus’ market share for June 2014 includes VoIP subscribers, which were not included in previous years. 42M2 Telecommunications, Investor Presentation, 25 August 2014, http://m2.com.au/GetPdf.axd?id=562737. 43iiNet, ASX Media Release: Completion of the Adam Internet Acquistion, 30 August 2013, http://investor.iinet.net.au/IRM/Company/ShowPage.aspx/PDFs/1729−58637794/CompletionoftheAdamInternetAcquisition. 44TPG, ASX Media Release: TPG Telecom announces acquisition of AAPT, 9 December 2013, http://www.tpg.com.au/about/pdfs/TPG_Telecom_Announces_Acquisition_of_AAPT.PDF. 45The remainder are provided using other networks including Telstra’s HFC network, Optus’ HFC network and fibre networks including that of TransACT (now part of the iiNet Group). 46Telstra, Full year financial results 2014, at http://www.telstra.com.au/aboutus/investors/financial-information/financial-results/. 47ACCC, Telstra CAN RKR quarterly snapshots, June 2014, at http://www.accc.gov.au/system/files/CAN%20RKR%20snapshot%20June%202014.pdf. 48The line sharing service allows access seekers to provide broadband services to customers via access to the higher frequency part of the copper line. 49For access seekers using the LSS to supply broadband services, the end‑user must acquire a line rental and fixed voice service from Telstra. 50Telstra, Full year results and operations review, June 2011, viewed 18 September 2014 at http://telstra.com.au/uberprod/groups/webcontent/@corporate/@about/documents/document/uberstaging_156289.pdf and Telstra, Full year results announcement 2014, viewed 18 September 2014 at http://www.telstra.com.au/uberprod/groups/webcontent/@corporate/@about/documents/document/uberstaging_280872.pdf. 51Telstra, Telstra Corporation Limited Financial Results for the Year ended 30 June 2008, viewed 18 September 2014 at http://telstra.com.au/uberprod/groups/webcontent/@corporate/@about/documents/document/tls618-financialresults08.pdf and Telstra, Full year results announcement 2014. 52For more information see the ACCC website at http://accc.gov.au/regulated-infrastructure/communications/fixed-line-services/wholesale-adsl-declaration-inquiry-2012. 53ACCC, Changes in the prices paid for telecommunications services in Australia 2013−14, www.accc.gov.au. 54The average prices have been adjusted for inflation. However, the methodology for estimating price changes does not take into account changes in service quality or functionality. 55Real prices are nominal prices that have been adjusted for the effects of inflation using the Australian Bureau of Statistics Consumer Price Index (CPI) (6401.0). The CPI increased by 3.0 per cent in 2013−14. 56This includes wireless broadband. 57Australian Bureau of Statistics, Internet Activity Australia (8153.0), June 2014. 58ACMA, The economic impacts of mobile broadband on the Australian economy, from 2006 to 2013, April 2014, at http://www.acma.gov.au/theACMA/Library/researchacma/Research-reports/economic-impacts-of-mobile-broadband-1. 59Where a user has a 4G service, they will use a 3G network to make and receive voice calls, or to send or receive SMS or MMS. 60Telstra Pty Ltd, Telstra Annual Report 2014, p. 4. 61Telstra Pty Ltd, Telstra Annual Report 2014, p. 10. They also note that this is 34 per cent of handheld customers. 62SingTel Optus, Annual Report 2014, p. 21. 63Optus, Optus brings 4G to 200 new Aussie destinations, media release, 7 October 2014, https://media.optus.com.au/media-releases/2014/optus-brings-4g-to-200-new-aussie-destinations/. 64ACMA, Communications Report 2013−14, p. 18. 65Vodafone, Vodafone adding 100 new 4G sites each month, media release, 12 March 2014, http://www.vodafone.com.au/doc/vodafone_media_release_vodafone-adding-100-new-4G-sites-each-month.pdf. 66Vodafone, Vodafone’s 4G network hits one million mark, 30 January 2014, http://www.vodafone.com.au/doc/Vodafone_4G_network_hits_one_million_mark.pdf. 67Telstra, Telstra Annual Report 2014, p. 12; Optus, Optus brings 4G to 200 new Aussie Destinations, media release, 7 October 2014, https://media.optus.com.au/media-releases/2014/optus-brings-4g-to-200-new-aussie-destinations/. 68Vodafone, Vodafone makes its next move on 4G, 29 July 2014, http://www.vodafone.com.au/doc/Vodafone_makes_its_next_move_on_4G.pdf. In turn, VHA will also reallocate its 2G spectrum to provide 3G services. 69Telstra, Telstra News, It’s time to say goodbye to an old friend, viewed 20 October 2014, http://exchange.telstra.com.au/2014/07/23/its-time-to-say-goodbye-old-friend/. 70Optus’ market share includes Virgin Mobile subscribers because Virgin Mobile is a wholly-owned subsidiary of Optus. 71ACCC, Changes in the prices paid for telecommunications services in Australia 2013−14, www.accc.gov.au. 72Telecommunications Industry Ombudsman, TIO complaints: the year in review 2013−14, September 2014, p. 4. 73Telecommunications Consumer Protection Code C628:2012. 74Financial Ombudsman Service, Annual Review 2013−14, http://www.fos.org.au/publications/annual-review/. 75Sections 151AJ and 151AK of the CCA. 76Notification N96980 lodged by Vodafone Hutchinson Australia Pty Ltd on 20 September 2013. 77Notification N97306 lodged by Telstra Corporation Limited on 6 March 2014. 78Notification N97409 lodged by Foxtel Management Pty Ltd on 16 May 2014. 79See for example notifications N97420, N97412, N97387, N97356, N97349. 80Authorisation applications for mergers are dealt with by the Australia Competition Tribunal rather than the ACCC. 81Consumer protection in the telecommunications sector is a priority in the ACCC’s Compliance and Enforcement Policy. A copy of the ACCC Compliance and Enforcement Policy is available at: http://www.accc.gov.au/publications/compliance-and-enforcement-policy. 82The directors were disqualified for a period of three years and a period of two and a half years respectively. 83See: http://www.accc.gov.au/about-us/tools-resources/helping-students-be-mobile-savvy. 84See: http://www.accc.gov.au/consumers/internet-phone/national-broadband-network-nbn. 85See: http://www.accc.gov.au/consumers/internet-phone. 86For the consultation paper and the ACCC’s submission, see: http://www.acma.gov.au/theACMA/Consultations/Consultations/Current/reducing-telecoms-reporting-requirements. 87For the consultation paper and the ACCC’s submission, see: http://www.acma.gov.au/Industry/Telco/Infrastructure/The-NBN-and-industry/ifc-33−2013-consumer-safeguards-for-optional-backup-power-supply-arrangements. 88For the consultation paper and online discussion board, see: http://www.communications.gov.au/deregulation/telecommunications_deregulation_bill_no.1_2014. 89For the consultation paper and the ACCC’s submission, see: http://www.communications.gov.au/mobile_services/mobile_black_spot_programme. 90Telstra Corporation Ltd v Singtel Optus Pty Ltd [2014] VSC 35. 91’13-friendly’ plans include ‘13’ and ‘1300’ calls in the included value allowance, rather than billing for them separately. 92TIO, Responding to customers in financial hardship: principles and practices for telecommunications providers, March 2014. See: http://www.tio.com.au/__data/assets/pdf_file/0013/155101/FinancialHardship20140526.pdf. 93The ACCC has given Telstra a disclosure notice in relation to the RKR information provided as part of the current inquiry into making final access determinations for the fixed line services. The disclosure notice provides that the ACCC will publish a public version of the RKR information and establishes confidentiality arrangements for full disclosure of the RKR information to access seekers. 94ACCC, Telstra’s Structural Separation Undertaking—Annual Compliance Report 2012−13, http://www.accc.gov.au/system/files/Telstra%20compliance%20with%20SSU%20Report%202012%C2%AD13.pdf. 95A copy of this report is available on the ACCC website at https://www.accc.gov.au/publications/telstras-compliance-with-the-price-control-arrangements/telstras-compliance-with-the-price-control-arrangements-2012−13−0. 96The ACCC’s submissions to the Australian Law Reform Commission’s (ALRC) inquiry into Copyright and the Digital Economy are available on the ALRC’s website at http://www.alrc.gov.au/inquiries/copyright-and-digital-economy/submissions-received-alrc. 97The ACCC’s submission to the Australian Government’s Competition Policy Review is available on the ACCC website at http://www.accc.gov.au/about-us/consultations-submissions/accc-submissions#competition-policy-review. 98A basic carriage service allows for communication between two or more distinct places, supplied by fixed-line or satellite-based facilities, but does not include the supply of customer equipment. 99While the ACCC is not required to approve access agreements, compliance with the lodgement requirements is a carrier licence condition and service provider rule. Legislative changes to this obligation received Royal Assent on 16 October 2014. 100The six fixed line services under review were the LCS, FOAS, FTAS, WLR, LSS and ULLS. 101Where there are inconsistencies between a commercial agreement (access agreement) and an access determination, the terms and conditions in the access agreement will prevail over the regulated terms and conditions set by the ACCC. 102The seven regulated fixed line services are ULLS, WLR, FOAS, FTAS, LCS, LSS and wholesale ADSL. 103More information on the Cost–Benefit Analysis and Review of Regulation (the Vertigan Review) can be found at http://www.communications.gov.au/broadband/national_broadband_network/cost-benefit_analysis_and_review_of_regulation. 104The ACCC’s submissions to the Vertigan Review can be found on the ACCC website at https://www.accc.gov.au/about-us/consultations-submissions/accc-submissions#communication. 105See section 152AXB of the CCA. 106NBN Co website at http://www.nbnco.com.au/sell-nbn-services/supply-agreements.html. 107As required by s. 151DC of the CCA. 108A copy of the report is available on the ACCC website: http://www.accc.gov.au/regulated-infrastructure/communications/national-broadband-network/nbn-points-of-interconnect-pois/section-151dc-review. 109Sections 152ARA and 152AXC of the CCA. 110The ACCC register is available at: http://registers.accc.gov.au/content/index.phtml/itemId/1030649. 111The level playing field provisions are set out in Parts 7 and 8 of the Telecommunications Act. 112Special Services refer to services currently provided over the Telstra copper network that cannot immediately be made available over the NBN fibre network. 113ACCC media release, ACCC clarifies disconnection arrangements for certain telecommunications customers, 22 May 2014 at http://accc.gov.au/media-release/accc-clarifies-disconnection-arrangements-for-certain-telecommunications-customers. 114ACCC, Telstra’s Structural Separation Undertaking—Annual Compliance Report 2012−13: http://www.accc.gov.au/system/files/Telstra%20compliance%20with%20SSU%20Report%202012%C2%AD13.pdf. 115Telstra Corporation Limited v Vocus Fibre Pty Ltd [2014] FCAFC 77. 116Part 22, Division 2 of the Telecommunications Act. 117The ACCC’s submission to the review of digital radio is available at http://www.accc.gov.au/regulated-infrastructure/communications/broadcasting-content/digital-radio-services/review-of-digital-radio. 118Based on each service’s share of the total 2013–14 revenue for fixed-line voice, mobile and internet services. 119Section 151CM (1)(a) of the Competition and Consumer Act 2010. 120The complete table is at Schedule A of the July 2013 Division 12 RKR. 121ACCC, Public inquiry into the fixed line services declarations final report, April 2014, p. 24, at http://www.accc.gov.au/mea-declaration-final. 122These five types of consumers are determined based on their monthly spend on telecommunications services and consists of ‘very low’, ‘low’, ‘average’, ‘high’ and ‘very high’ spend consumers. 123385 bills from each reporting carrier. 124ACCC, 2013−14 Division 11 report, pp. 11, 17, 28 & 39. 125The sum of the components’ points contribution may not add up to the net index change due to rounding. 126Business includes ‘small business’ and ‘other business’. 127The sum of the components’ points contribution may not add up to the net index change due to rounding. 128The sum of the components’ points contribution may not add up to the net index change due to rounding. 129The sum of the components’ points contribution may not add up to the net index change due to rounding. 130The sum of the components’ points contribution may not add up to the net index change due to rounding. 131The sum of the components’ points contribution may not add up to the net index change due to rounding. 132The sum of the components’ points contribution may not add up to the net index change due to rounding. 133The indices are estimated based upon published plan prices and representative usage/spend profiles for each consumer profile. Bill samples (385 bills for each reporting company) are used to construct average spend bundles consumed by five user profiles based on their average spending—‘very low’, ‘low’, ‘average’, ‘high’ and ‘very high’ spend customers. Published plan prices are then matched to each user profile. 134The sum of the components’ point contributions may not add up to the net index change due to rounding. 135The sum of the components’ points contribution may not add up to the net index change due to rounding. 136http://www.accc.gov.au/telcoreport1996-2000. 137The nominal values are adjusted by using the Australian Bureau of Statistics (ABS) Consumer Price Index (CPI). 138The inflation rate is the rate at which the general level of prices for goods and services is rising, and, subsequently, purchasing power is falling. 139The ABS notes in its catalogue that the CPI is a price index which is designed to provide a general measure of price inflation for all Australian households. However, ABS also notes that in practice, the index is constrained to only measure the changes in prices faced by private households living in the six state and two territory capital cities. 140ABS, Catalogue 6401.0—Consumer Price Index, Australia, Sep. 2014. 141The complete table is at Schedule A of the July 2013 Division 12 RKR. Directory: system -> files files -> Haiti Relief – esf 15 Support Organization Situation Report # 17 1/28/10 files -> Haiti Relief – esf 15 Support Organization Situation Report # 16 1/27/10 files -> Right to Carbon or Right to Life: Human Rights Approaches to Climate Change files -> Enhancing interactive learning in the classroom with Turning Point files -> Curriculum vita files -> - files -> Acknowledgements files -> Nw, Washington D. C 20037 Telephone: (202)884-1080, (202)939-6125/7 files -> Grey-headed Flying-fox Management Strategy for the Lower Hunter Grey-headed Flying-fox Download 1.89 Mb. Share with your friends:
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