169 Examples are direct supervision,
performance, appraisal, rules,
procedures,
regulations, policies and target-setting.
(C) Structural Control The different types of control here are personal centralized control,
bureaucratic control, output control, cultural or clan control. i)
Personal centralized control involves direct personal supervision and centralization of decision-making. This type of control revolves around the individual supervisor who uses his/her
personal attributes, direct observations, rewards and punishments as the basis of control. ii)
Bureaucratic control: relies on elements of bureaucracy as a means of controlling operations. Reliance is placed heavily on rules regulations, procedures, policies as the means of controlling behaviour. Rewards and punishments are used to ensure compliance. iii)
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