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ANSWERS MCQ 1. BAD. CD. EC. B.
D
SAQ 1.
Environment 2. Goals
3. Output
4. Internal Process
5. Policies. Documentation. People.
Group
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CHAPTER EIGHT OFFICE PRACTICE AND PROCEDURE, HEALTH AND SAFETY Chapter contents (a) Learning objectives b) Definition of an office c) Functions of an office d) Types of Office e) Planning an Office Layout f) Office Machines and Furniture g) Types of Office Machines and Furniture h) Organisation and Methods (OM) i)
Steps/Procedures in OM study j) Importance of OM k) Forms l) Advantages of Forms m) Control of Forms n) Information Technology Application in Management o) Health and Safety at Work p) Importance of Health and Safety at Work q) Health and Safety Regulations and Legislations r) Sources of Danger to Health and Safety at the Workplaces) Prevention and Protective Measures for Safety in an Office t) Review questions
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