Administration and legal services information bulletin



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ADMINISTRATION AND LEGAL SERVICES

INFORMATION BULLETIN

DECEMBER 2007 AND JANUARY 2008



Clackmannanshire Council, Administration and Legal Services, Greenfield, Alloa, FK10 2AD
Tel: 01259 450000 Fax: 01259 452230 LP: 09 e-mail: adminservices@clacks.gov.uk




INDEX

Title

Page No/s

Council House Sales

3

Road Orders

4

Taxi Licensing

5-9

Civic Licensing

10

Liquor Licensing

11-21

Tenders

22-23

Tender Exceptions

24

Comments and Complaints/ Ombudsman System

25

Consultation Documents

26

Freedom of Information (FOI)

27-28

Trust Grants

29

Property Enquiries

30

Constituent Enquiries raised by Elected Members

30

Civic Events

31



COUNCIL HOUSE SALES

PRIVATE & CONFIDENTIAL
There were 13 houses sold in Clackmannanshire during December 2007 and January 2008.



Town

No

Alloa

6

Alva

1

Clackmannan

1

Tillicoultry

1

Sauchie

2

Menstire

1

Fishcross

1



Any enquiries regarding Council House Sales please contact:
Admin & Legal Services, Tel: 01259 452094 or e-mail: legalservices@clacks.gov.uk


ROAD ORDERS


Name of Order

Proposed Date

Made Date

Type of Order

Areas Affected

The Clackmannanshire Council (Drysdale Street, Alloa)

(Temporary Revocation of Parking Restrictions) Order 2007



14/12/2007

14/12/2007

Temporary Revocation

Drysdale Street, Alloa


The Clackmannanshire Council (Argyll Street, Alloa)

(Notice of Emergency Temporary Closure) Order 2007



10/01/2008

10/01/2008

Emergency Closure

Argyll Street, Alloa

The Clackmannanshire Council (Various Streets, Tullibody)

(20 MPH Zone) Order 2008



25/01/2008




Speed Limit

Various Streets, Tullibody

The Clackmannanshire Council (Various Streets, Menstrie)

(20 MPH Zone)Order 2008



25/01/2008




Speed Limit

Various Streets, Menstrie

The Clackmannanshire Council (Various Streets, Alloa)

(20 MPH Zone) Order 2008



25/01/2008




Speed Limit

Various Streets, Alloa

The Clackmannanshire Council (Various Streets, Tillicoultry)

(20 MPH Zone) Order 2008



25/01/2008




Speed Limit

Various Streets, Tillicoultry

The Clackmannanshire Council (Various Streets, Alloa)

(Notice of Emergency Temporary Closure) Order 2008



29/01/2008

29/01/2008

Emergency Closure

Various Streets, Alloa



Any enquiries regarding Road Orders please contact:
Chief Executive’s Services, Tel: 01259 452004 or e-mail: chiefexecutivesservices@clacks.gov.uk
TAXI LICENSING



Licence No.

Name & Address of Applicant

Type of Licence

Date Granted

Grant/Renewal of Licence

471

Dollar Executive Travel

8 Colliers Road

Fallin


Private Hire Car Operator

7/12/07

Renewal

T1264

Joanne Cairns

17 Chapelhill

Clackmannan


Taxi Driver

7/12/07

Renewal

T553

Gary Wilson

36 Kersegreen Road

Clackmannan


Taxi Driver

20/12/07

Renewal

PH252

Brian Eadie

75 Bruce Drive

Stenhousemuir


Private Hire Car Driver

7/12/07

Renewal

T1038

Russell Aitken

24 Minto Gardens

Alva


Taxi Driver

10/12/07

Renewal

T1086

John Kelly Brown

5 Muirside Road

Tullibody


Taxi Driver

7/12/07

Renewal

355

Buchan Town Cars

14 Mar Place

Alloa


Private Hire Car Operator

20/12/07

Renewal

52

Norman Whyte

44 Achray Court

Mar Policies

Alloa


Taxi Operator

20/12/07

Renewal

493

Alan Douglas Harris

121 Brook Street

Alva


Private Hire Car Operator

11/12/07

Substitution

T1205

Douglas Muirhead

Nursery Cottage

80 Keilarsbrae

Sauchie


Taxi Driver

7/12/07

Renewal

T372

Charles Robertson

162 Newmills

Tullibody


Taxi Driver

7/12/07

Renewal

T883

Thomas Hardman

18 Manor Crescent

Tullibody


Taxi Driver

7/12/07

Renewal

358

Ian Steele

16 Dickies Wells

Alva


Private Hire Car Operator

20/12/07

Renewal

418

Richard Santos-Walsh

23 Kersegreen Road

Clackmannan


Private Hire Car Operator

18/12/07

Substitution

483

Buchan Town Cars

14b Mar Place

Alloa


Private Hire Car Operator

20/12/07

Renewal

T1009

James Paterson

20 Crown Gardens

Alloa


Taxi Driver

20/12/07

Renewal

64

Veronica Honeyman & Premier Cars

21 Izatt Terrace

Clackmannan


Taxi Operator

20/02/2008

Renewal

451

Premier Cars (Scotland) Ltd

Kelliebank Engineering Works

Kelliebank

Alloa


FK10 1NU

Private Hire Car Operator

16/01/2008

Renewal

19

Frank Robertson &

Premier Cars (Scotland) Ltd

Kelliebank Engineering Works

Kelliebank

Alloa, FK10 1NU


Taxi Operator

16/01/2008

Renewal

417

Peter McLean

9 High Street

Clackmannan

FK10 4JG


Private Hire Car Operator

11/01/2008

Renewal

PH237

Peter McLean

9 High Street

Clackmannan

FK10 4JG


Private Hire Car Driver

11/01/2008

Renewal

418

Richard Alexander Santos-Walsh

23 Kersegreen Road

Clackmannan

FK10 4HR


Private Hire Car Operator

18/12/2007

Renewal

T1041

Ian Steele

16 Dickies Wells

Alva

FK12 5JB


Taxi Driver

24/01/2008

Renewal

T1036

Maureen Dalgleish

14 Zetland Street

Clackmannan

FK10 4ES


Taxi Driver

09/01/2008

Renewal

T1265

William Andrew Smith

144 Ashley Terrace

Alloa

FK10 2ND


Taxi Driver

24/01/2008

New

T1267

Valentin Mihaylov

104 The Braes

Tullibody

FK10 2TT


Taxi Driver

17/01/2008

New

T809

Kevin Stenhouse

55 Woodburn Drive

Alloa

FK10 2HN


Taxi Driver

09/01/2008

Renewal

T1269

Duncan McMillan

32 Chamberfield Road

Dunfermline

KY12 ODN


Taxi Driver

09/01/2008

Renewal

T1207

Margaret White

118 Dovecot Road

Tullibody

FK10 2QU


Taxi Driver

09/01/2008

Renewal

T518

Brian Ramsay

21 Woodlands

Sauchie

FK10 3RJ


Taxi Driver

24/01/2008

Renewal

PH238

Alexandre Borges Pereira

16 Weavers Way

Tillicoultry

FK13 6BD


Private Hire Car Driver

11/01/2008

Renewal

T1045

David Philip Brown

6 Parkhead Road

Sauchie

FK10 3BL


Taxi Driver

15/01/2008

Renewal

107

Lee's Taxis

Riverbank Industrial Estate

Kelliebank

Alloa


Taxi Operator

07/01/2008

Renewal

T1231

Sandra Gongalves Santos-Walsh

23 Kersegreen Road

Clackmannan

FK10 4HR


Taxi Driver

24/01/2008

Renewal

102

Colin Hood

13 Mannan Drive

Clackmannan

FK10 4SU


Taxi Operator

24/01/2008

Renewal

T1177

James Charles Hunter

14 Park Street

Alva

FK12 5LW


Taxi Driver

24/01/2008

Renewal

T1019

Andrew John Love

6 Baingle Crescent

Tullibody

FK10 7SH


Taxi Driver

16/01/2008

New

1

Frank Robertson &

Premier Cars (Scotland) Ltd

Kelliebank Engineering Works

Kelliebank

Alloa, FK10 1NU


Taxi Operator

12/02/2008

Renewal

454

Premier Cars (Scotland) Ltd

Kelliebank Engineering Works

Kelliebank

Alloa


FK10 1NU

Private Hire Car Operator

16/01/2008

Renewal

T1233

Richard Alexander Santos-Walsh

23 Kersegreen Road

Clackmannan

FK10 4HR


Taxi Driver

24/01/2008

Renewal

347

Anna Marie Connor

Dukana


21 Doo'cot Brae

Alloa


FK10 2NP

Private Hire Car Operator

22/01/2008

Renewal

452

Premier Cars (Scotland) Ltd

Kelliebank Engineering Works

Kelliebank

Alloa


FK10 1NU

Private Hire Car Operator

16/01/2008

Renewal

122

RSW Cabs

23 Kersegreen Road

Clackmannan

FK10 4HR


Taxi Operator

20/02/2008

Renewal

122

RSW Cabs

23 Kersegreen Road

Clackmannan

FK10 4HR


Taxi Operator

20/02/2008

Substitution

PH244

Alan Douglas Harris

121 Brook Street

Alva

FK12 5AN


Private Hire Car Driver

09/01/2008

Renewal

T1266

Sandy Gibson

49 Moubray Gardens

Cambus

Alloa


FK10 2NQ

Taxi Driver

24/01/2008

New

315

James Reid

13 Westbourne Avenue

Tillicoultry

FK13 6PU


Private Hire Car Operator

24/01/2008

Renewal

T521

Pauline Jean McIntyre

35 Sprotwell Terrace

Sauchie

FK10 3LB


Taxi Driver

24/01/2008

Renewal



Any enquiries regarding Taxi Licensing, please contact:
Chief Executive’s Services Services, Tel: 01259 452093 or e-mail: chiefexecutivesservices@clacks.gov.uk

CIVIC LICENSING


Licence No

Name & Address

Type of Licence

Date Granted

Renewal/
Grant


Area

RID/2

Thomas Carruthers

Barnpark


Lower Mill Street

Tillicoultry



Riding Establishment

19/12/07

Renewal

Fishcross

Bre/1

Elizabeth Craig

Birkhill Kennels

East Birkhill

Near Clackmannan



Breeding of Dogs

31/12/07

Renewal

Clackmannan

RID/1

Sarah Lean

Blairhill

Rumbling Bridge

Kinross


Riding Establishment

10/12/2007

Renewal

TBA

THE/1

Greg Drysdale

6 Abbotsgrange Road

Grangemouth


Theatre

31/12/07

Renewal

Alloa


n/a

David Hertwig

71 Ochil Street

Tillicoultry


Pet Shop

30/12/07

Renewal

Tillicoultry

PCC/933

Pat Blyth

Barnardo’s

Tanners Lane

Barkingside

Ilford


Public Charitable Collection

12/12/07

New

Clackmannan-shire

PCC/959

James Edwards

SCOPE


6 Market Road

London


Public Charitable Collection

22/1/08

Grant

Clackmannan-shire

STR/287

Janene Milligan

67 Craigleith View

Tullibody


Street Trader

31/1/08

Renewal

Tullibody

PCC/876

Maureen Harbour

Kidney Research UK

Residential Appeals

Cirrus Court

Glebe Road

Huntingdon



Public Charitable Collection

22/1/08

Grant

Clackmannanshire


Any enquiries regarding Civic Licensing, please contact:
Chief Executive’s Services Services, Tel: 01259 452093 or e-mail: chiefexecutivesservices@clacks.gov.uk


LIQUOR LICENSING


Premises Address

Application Type

Date Granted

Name & Address of Applicant

Nominee Address (if any)

Lodge Ben Cleuch Social Club

35 Upper Mill Street

Tillicoultry


Occasional Extension

19/12/07

Lodge Ben Cleuch Social Club

35 Upper Mill Street

Tillicoultry


Keith Albert Pitt

30 Fir Park

Tillicoultry


No 5 Inn

Middleton Bridge

Brook Street

Alva


Occasional Extension

14/12/07

David Hamilton White

38 Brook Street

Alva





Braehead Golf Club

Cambus


Alloa

Occasional Extension

19/12/07

Braehead Golf Club

Cambus


Alloa

R D Murray

35 Churchill Drive

Bridge of Allan


Roy Milne Celtic Supporters Club

Occasional Permission

19/12/07




Tony Smith

3 Whitelaw Cottage

Harvieston

Dollar


Orange Lodge 61

30 Bank Street

Alloa


Occasional

Permission



19/12/07

Orange Lodge District 61

30 Bank Street

Alloa


David Peden

130 Ashley Terrace

Alloa


Alva Parish Church Fund Raising Fund

Occasional Permission

19/12/07

Alva Parish Church Fund Raising Committee

Lesley Dawson

Silverglen Cottage

Burnside Farm

Alva


Sauchie Tiny Tots


Occasional Permission

11/12/07

Sauchie Tiny Tots

Laura Turner

132 Branshill Park

Sauchie


Abercromby Arms Hotel

14 Stirling Road

Tullibody


Occasional Licence

11/12/07

Kathleen Jane McMullan

Abercromby Arms

Stirling Road

Tullibody






The Old Brewery

Thistle Brewery Site

East Vennel

Alloa


Occasional Extension

14/12/07

Belhaven Brewery Co Ltd

Atrium House

6 Back Road

Stirling


George Peter Den-Kaat

22 Fincastle Place

Kerseland Grange

Cowie


The Old Brewery

Thistle Brewery Site

East Vennel

Alloa


Occasional Extension

14/12/07

Belhaven Brewery Co Ltd

Atrium House

6 Back Road

Stirling


George Peter Den-Kaat

22 Fincastle Place

Kerseland Grange

Cowie


The Old Brewery

Thistle Brewery Site

East Vennel

Alloa


Occasional Extension

14/12/07

Belhaven Brewery Co Ltd

Atrium House

6 Back Road

Stirling


George Peter Den-Kaat

22 Fincastle Place

Kerseland Grange

Cowie


The Old Brewery

Thistle Brewery Site

East Vennel

Alloa


Occasional Extension

14/12/07

Belhaven Brewery Co Ltd

Atrium House

6 Back Road

Stirling


George Peter Den-Kaat

22 Fincastle Place

Kerseland Grange

Cowie


The Old Brewery

Thistle Brewery Site

East Vennel

Alloa


Occasional Extension

14/12/07

Belhaven Brewery Co Ltd

Atrium House

6 Back Road

Stirling


George Peter Den-Kaat

22 Fincastle Place

Kerseland Grange

Cowie


The Old Brewery

Thistle Brewery Site

East Vennel

Alloa


Occasional Extension

14/12/07

Belhaven Brewery Co Ltd

Atrium House

6 Back Road

Stirling


George Peter Den-Kaat

22 Fincastle Place

Kerseland Grange

Cowie


The Old Brewery

Thistle Brewery Site

East Vennel

Alloa


Occasional Extension

14/12/07

Belhaven Brewery Co Ltd

Atrium House

6 Back Road

Stirling


George Peter Den-Kaat

22 Fincastle Place

Kerseland Grange

Cowie


The Old Brewery

Thistle Brewery Site

East Vennel

Alloa


Occasional Extension

14/12/07

Belhaven Brewery Co Ltd

Atrium House

6 Back Road

Stirling


George Peter Den-Kaat

22 Fincastle Place

Kerseland Grange

Cowie


The Old Brewery

Thistle Brewery Site

East Vennel

Alloa


Occasional Extension

14/12/07

Belhaven Brewery Co Ltd

Atrium House

6 Back Road

Stirling


George Peter Den-Kaat

22 Fincastle Place

Kerseland Grange

Cowie


Morrisions

Clackmannan Road

Alloa


Temporary Transfer

4/12/07

Safeway Stores Ltd

Hilmore House

Gain Lane

Bradford


James Bryans

15 Cooperbeech Wynd

Cairniehill

Dunfermline



The Old Brewery

Thistle Brewery Site

East Vennel

Alloa


Occasional Extension

14/12/07

Belhaven Brewery Co Ltd

Atrium House

6 Back Road

Stirling


George Peter Den-Kaat

22 Fincastle Place

Kerseland Grange

Cowie


The Old Brewery

Thistle Brewery Site

East Vennel

Alloa


Occasional Extension

14/12/07

Belhaven Brewery Co Ltd

Atrium House

6 Back Road

Stirling


George Peter Den-Kaat

22 Fincastle Place

Kerseland Grange

Cowie


The Old Brewery

Thistle Brewery Site

East Vennel

Alloa


Occasional Extension

14/12/07

Belhaven Brewery Co Ltd

Atrium House

6 Back Road

Stirling


George Peter Den-Kaat

22 Fincastle Place

Kerseland Grange

Cowie


Clackmannan & Sauchie Labour Party

Occasional Permission

5/12/07

Clackmannan & Sauchie Labour Party

Derek Stewart

43 Rosebank

Sauchie


CFSLA Payroll Lottery Comm

Unit 1


The Trade Centre

Bruce Street

Alloa


Occasional

Permission



11/12/07

CFSLA Payroll Lottery Comm

Unit 1


The Trade Centre

Bruce Street

Alloa


William Nisbet

8 the Knowe

Sauchie

FK10 3EP


Peppe’s Bar

Mar Place

Alloa


Occasional Licence

19/12/07

Joseph Pellicci

44 Claremont

Alloa





Forefront Children’s Theatre

10 Walker Terrace

Tillicoultry


Occasional Permission

5/12/2007

Forefront Children’s Theatre

J B Stalker

10 Walker Terrace

Tillicoultry


Dollar Academy Former Pupils Club

Dollar Academy

Dollar


Occasional Permission

19/12/07

Dollar Academy Former Pupils Club

Dollar Academy

Dollar


A I Campbell

Braelangwell

Blairingone

By Dollar



Devonpark Inn

27/29 Alexandra St

Devonside

Tillicoultry



Occasional Licence

11/12/07

Yvonne McCusker

27/29 Alexandra Street

Devonside

Tillicoultry






Devonpark Inn

27/29 Alexandra St

Devonside

Tillicoultry



Occasional Licence

11/12/07

Yvonne McCusker

27/29 Alexandra Street

Devonside

Tillicoultry






Devonpark Inn

27/29 Alexandra St

Devonside

Tillicoultry



Occasional Licence

11/12/07

Yvonne McCusker

27/29 Alexandra Street

Devonside

Tillicoultry






Devonpark Inn

27/29 Alexandra St

Devonside

Tillicoultry



Occasional Licence

12/12/07

Yvonne McCusker

27/29 Alexandra Street

Devonside

Tillicoultry






The Inn

4 Main Street

Cambus

Alloa


Temporary Transfer

12/12/07

Jack Falconer Blair

The Pines

Ladysneuk Road

Cambuskenneth






Glenhead Inn

43 Main Street

Coalsnaughton


Occasional Extension

19/12/07

Alexander Mathieson

2a Woodhead Place

Coalsnaughton





Glenhead Inn

43 Main Street

Coalsnaughton


Occasional Extension

19/12/07

Alexander Mathieson

2a Woodhead Place

Coalsnaughton





The Oakwood

Lounge


Fairfield

Sauchie


Occasional

Extension



19/12/07

Belhaven Brewery Co Ltd

Belhaven Brewery

Dunbar


Eleanor Collier

c/o Harper MacLeod Solicitors

The Ca’d’oro

45 Gordon Street

Galsgow


Coalsnaughton Village Hall

Occasional

Permission



15/1/2008

Coalsnaughton Village Hall

Robert McGill 9 School Terrace

Coalsnaughton



Lifestyle Express

105 High Street

Tillicoultry


Temporary Transfer

23/1/2008

Suhail Samad

11 Tintock Place

Dullater





The Vennel

31 Mill Street

Alloa


Permanent Transfer

28/1/2008

Lynn Thomson

79 Blackthorn Grove

Menstrie





Peppe’s Bar

Mar Place

Alloa


Occasional Licence

10/1/2008

Joseph Pelicci

44 Claremont

Alloa





Glenhead Inn

43 Main Street

Coalsnaughton


Occasional Licence

10/1/2008

Alexander Mathieson

2a Woodhead Place

Coalsnaughton





Pennies Bar

Forth Complex

Grangemouth Road

Falkirk


Occasional

Licence


15/1/2008

Pennies Bar

Forth Complex

Grangemouth Road

Falkirk


David Anderson

37 Westfield

Falkirk


Arnold Clark

Hallpark


Sauchie

Temporary Transfer

25/1/2008

Arnold Clark Automobiles Ltd

134 Nithsdale Drive

Glasgow


James Miller

3 Keir Court

Bridge of Allan

FK9 4QN


A G Store

36 Mansfield Avenue

Sauchie


Temporary

Transfer


28/1/2008

Farkhanda Ahmed

5 Norton Place

Dunfermline





General Store

54 Dovecot Road

Tullibody


Temporary Transfer

28/1/2008

Khalid Mahmood

54 Dovecot Road

Tullibody






Any enquiries regarding Liquor Licensing, please contact:
Chief Executive’s Services Services, Tel: 01259 452093 or e-mail: chiefexecutivesservices@clacks.gov.uk


TENDERS



Name of Tender

Service

Tenders

Date Tender opened

Date awarded

Amount

Successful Tender
Reason

Electronic Document & Record Manage-ment System (EDRMS)

Corporate Services

Electronic Document & Record

9/08/07

27/11/07

£288,609.00

IDOX Software Ltd

Best value

Proposed Upgrading of Ventilation to Heating Appliances

Contract No 2175(c)



Services to People, Housing Services

Zanart Ltd

Clackmannan-shire Council Fleet & Property Contracts Unit

Marshall Construction Ltd

David Tait & Co Ltd



29/10/07

10/12/07

£54,376.25

Zanart Ltd

Lowest Tender

Optical Fibre CCTV Transmis-sions Service at Sauchie

Contract No 2220



Development & Environmental Services, Property Services

BT plc

The Western Group

Thus plc


28/11/07

14/12/07

£47,050.00

BT Redcare

Only Tender

Upgrading amenity Blocks at Westhaugh Alva

Contract No 2214



Services to People, Housing Services

Marshall Construction Ltd

14/01/08

18/01/08

£185,330.28

Marshall Con-struction

Lowest Tender

Alloa and Tillicoultry Family Centres Window Replace-ment

Contract No 2229



Services to People, Education Services

Fenestration Design & Build (UK) Ltd

Transview Scotland Ltd

Avonholm Windows

Century 21



7/01/08

18/01/08

£66,810.90

Fenes-tration Design & Build (UK) Ltd

Lowest Tender

Installation of heat Pump System at Greenfield

Contract 2237



Corporate Services, Finance Services

C & M Environmental Ltd

Mitie Corporate Development

Cofathec Heatsave Ltd

Fisher Group ltd

Denco Ltd


8/01/08

28/01/08

£182,784.00

C & M Environ-mental Ltd

Lowest Tender

Underpin-ning and General Repair, 27 & 28 Cobblecrook Gardens Alva

Contract No 2203



Services to People, Housing Services

Marshall Construction Ltd

Clachan Construction Ltd

Hadden Construction Ltd

Murdoch Smith & Co Ltd

David Tait & Co Ltd

Zanart Ltd



1308/07

29/01/07

£51,664.00

Marshall Con-struction

Only Tender returned

St. Serf’s Primary School Heating Upgrade

Contract 2241



Services to People, Education

Scotia thermal

A Tech


Livingston mechanical

Mitie


18/01/08

31/01/08

£53,536.34

Scotia Thermal engineer-ing Ltd

Lowest Tender


Any enquiries regarding Tenders please contact:
Admin & Legal Services, Tel: 01259 452110 or e-mail: adminservices@clacks.gov.uk


Contracts & Purchasing - Tender Exceptions

All applications for an exception to Contract Standing orders must be approved by the Head of Admin & Legal and the Head of Finance. A register of exception applications is maintained, and summary information is presented below.


There were no Tender Exceptions approved during December 2007 and January 2008.

Service

Nature of Tender

Reason















Any enquiries regarding Tenders please contact:
Admin & Legal Services, Tel: 01259 452110 or e-mail: adminservices@clacks.gov.uk


Comments and Complaints/Ombudsman System
1st Stage and second 2nd Stage complaints relate only to those directed at the Chief Executive’s Service. 3rd Stage and Ombudsman complaints cover all services.


Stage

Service

No

Nature of Complaint

Outcome

1st Stage




0







2nd Stage




0







3rd Stage

Housing

1

Flat roof repairs - Sauchie

Ongoing




Housing

1

Anti – Social Behaviour - Alloa

Satisfied that everything possible has been done to accommodate complainer. Final response issued from Council.




Housing

1

Alleged failure to respond to requests for repairs to house and garden ground. (Sauchie)

Ongoing

Ombudsman
















Services to People: (Education)

1

Exclusion from school, discrimination, and concern over treatment received from Council.

Complaint progressed through 3 stages. With Ombudsman in December 2006 - awaiting decision. (August - additional information provided to Ombudsman as requested – as of December 2007, no outcome).




Services to People

(Social Services)



1

Complainer approached SPSO directly – referred back to the Council for action. Expression of dissatisfaction with service delivery

Referred back to service for investigation.
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