ANAO Report No 2014–15 Annual Compliance Arrangements with Large Corporate Taxpayers
64 prioritise high level engagement across the ATO, resolve blockages and issues where
other avenues have failed, and arrange access to decision makers for significant issues. As part of their visitation program
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the relationship managers continue to promote ACAs to those taxpayers identified as potentially suitable.
3.26 The ATO also uses other communication channels to promote ACAs. For example, ATO representatives have spoken about ACAs in speeches and they are promoted
in its large business bulletin.90
Tax forums are another avenue used to inform large corporate taxpayers about ACAs. Stakeholders advised the ANAO that they had attended a number of forums where the ATO has spoken about the benefits of ACAs. The majority of ACA holders interviewed by the ANAO also confirmed that they were aware of ACAs and the key elements of the arrangements, prior to entering into their ACA. Similarly, the majority of large corporate taxpayers interviewed that had chosen not to enter into an ACA were also aware
of the nature and content of ACAs.
3.27 While information about ACAs has been broadly disseminated to large corporate taxpayers, there has been no distinct strategy for determining the number or nature of large entities that the ATO would like to enter into ACAs, and what would be the most effective marketing strategy for attracting them. Developing such as a strategy will require the
ATO to clarify the purpose of ACAs and where these arrangements fit within the compliance framework for large corporate taxpayers. This issue is currently being considered by the ATO, as discussed later in this chapter.
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