ANNUAL REPORT & STATEMENT OF ACCOUNTS 62 Operators within the Municipal and Regional Markets throughout the country were also monitored resulting in particulars relating to one hundred and seventeen (117) of them being referred to the Audit and Verification Division and forty-five (45) to the Debt Management Division. The monitoring of three hundred and eighty-three (383) owners of business establishments in Regional locations resulted in one hundred and fifty-four (154) being forwarded to the Audit and Verification, one hundred and seventy- eight (178) to Debt Management, three (3) to Law Enforcement and one hundred and seventy-one (171) to Tax Operations and Services Department. Information was also gathered on one hundred and twenty-seven (127) taxpayers who were beneficiaries of Tax Exemption and thirty-two (32) who were granted VAT refunds. As a result, information relating to twelve (12) beneficiaries of Tax Exemption was referred to the Audit and Verification Division, seven (7) to Debt Management, one hundred and six (106) to Law Enforcement and fifteen (15) to the Tax Operations and Services Department while information on twenty-six (26) taxpayers who were granted VAT refunds were forwarded to Audit and Verification, nineteen (19) to Debt Management and four (4) to Tax Operations and Services Department. O: P LANNING AND A NALYSIS D IVISION The Planning and Analysis Division is mandated to ensure that Guyana Revenue Authority’s objective is fulfilled through effective planning, forecasting, coordinating, organising, monitoring and evaluating of financial and non-financial work programme commitments analyzing results achieved by the various operational areas in relation to their respective Annual Work Programmes in order to improve tax administration provide critical support to the Office of the Budget-Ministry of Finance, Commissioner-General and GRA’s Senior Managers in order to improve tax administration, resolve noncompliance and generate increased revenues. Consequently, the Planning and Analysis Division prepared sixty (60) monthly and fortnightly revenue collection statements which were dispatched to the Ministry of Finance and the Chairman of the Governing Board, thirty-six (36) monthly analytical revenue reports which were submitted to the Commissioner-General and twelve (12) monthly revenue collection reports for submission to the Governing Board. Two hundred and ninety-five (295) Management Information System (MIS) and other specialised reports were generated for Senior Management within the Authority, while sixty-one (61) reports were generated for external agencies. The Division also prepared an executive summary of the Authority’s 2014 Annual Work Programme in relation to twenty (20) functional areas, completed one hundred (100) special assignments in relation to Work Programme Commitments and Revenue Collection Projections and analyzed two hundred and twenty-eight (228) monthly reports on Work Programme Commitments and Results which were submitted by all functional areas. Staff also coordinated a General Management meeting which was held to discuss plans and developments within the Organisation.