Up ward communication instill a sense of mutual trust between upper management, lower management and employees. This is because lower- level employees trust that company officials will consider their suggestions. In contrast , upper managements believes that employees use this direct communication method to proactive and positive. For example , Company executives allow employees to give feedback or advice during a company wide meeting. They trust that their employees take the opportunity to make honest suggestions, while employees trust that upper management will use their ideas to improve the company.
