Assessing efficient cold chain management practices in the health sector and its impact on service delivery in ghana: a study of komfo anokye teaching hospital, kumasi docx

S/N
Dimension
Impact
1
2
3
4
5
Waiting time
1.
Short patient waiting time
2.
Timely and convenient healthcare
92

Responsiveness
1.
Respectful treatment
2.
Patients’ autonomy in decision-making
3.
Good communication by healthcare providers
4.
Patient choice of healthcare providers
5.
Clean facilities for patients convenience
Quality
1.
Effectiveness or quality of care
2.
Safety of patients
3.
Patient-centeredness
4.
Healthcare equity
In your opinion and knowledge, how do you agree with the following statements as impacts of efficient cold chain delivery practice on healthcare service delivery. Please, answer by
indicating your level of agreement with the following statements using the point Likert
scale: 1= Strongly Disagree 2= Disagree 3= Neutral 4= Agree 5= Strongly Agree
S/N
Impacts
Agreement
1
2
3
4
5
1.
Reduced mortality rates
2.
Reduced patient waiting time
3.
Increased vaccination coverage
4.
Increased responsiveness
5.
Cost-effective delivery of healthcare service
6.
Reduced cold chain products wastage
7.
Reduced risk of a long-term potential outbreaks of diseases
8.
Optimum utilization of healthcare resources
9.
Patient satisfaction
93

10. Adequate stock of pharmaceutical products. Enhanced performance or efficiency. Improved quality of health services
Thank You.
94