Publisher’s Note Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Maili Pörhölä Ph.D., is an adjunct professor in the School of Humanities at the University of Eastern Finland. She has a background in communication research and her interests include bullying and abuse in social relationships from school to higher education and workplaces and their associations with psycho- social well-being. Merja Almonkari Ph.D., has worked as a senior lecturer at the Language Centre, University of Jyväskylä, Finland. Her research interests include social anxiety and pedagogical development of communication courses for academic purposes.