“Can America Sustain Itself?”



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CMAA Meeting – October 19, 2010

Atlanta Athletic Club

“Can America Sustain Itself?”

At 10:00a.m. Joe Krenn welcomed everyone to the meeting and thanked Graham-Marquis for sponsoring the meeting and Chris Borders for hosting the event. Joe introduced Emory Mulling of Mulling Corporation.


Emory Mulling’s Bio
Emory Mulling is a nationally recognized expert on the trends and forces shaping the American Workplace. As Chairman Founder, and Senior Executive Coaching Consultant for Mulling Corporation, headquartered in Atlanta, Georgia, he has created a successful executive coaching and career transition firm that is a leader in talent management consulting.
Founded in 1986, Mulling Corporation is an affiliate of Lincolnshire International/Arbora Global Career Partners with 225 offices worldwide. Through this affiliation, Mulling Corporation can provide extensive talent management services to Fortune 500 companies globally while maintaining its local leadership servicing Georgia and the Greater Atlanta area. Mulling Corporation is not only the chosen talent management firm for prominent businesses large and small, it has also been recognized as an A+ Employer-Best Places to Work in Atlanta by the Atlanta Business Chronicle.
Emory Mulling:
Work Place Issues

  • Nothing happens in American unless money changes hands

  • The private club industry has many cultural representations

  • There 27 different cultures represented at Cherokee Town & CC and this is not unusual

  • Employers dictate educational requirements to provide talent to the workplace

  • The workplace effects our ethics

  • Because of Enron, Sarbanes-Oxley came forward and changed the way ethics are handled in publicly-held companies nationwide.


Past Workforce

  • The workforce was very homogenous from the 1950’s to the 1970’s

  • There were fewer women and minorities in the workplace

  • There were fewer international employees in the workplace

  • Long-term employment was normal

  • In the 70’s and 80’s the average number of jobs an individual would have in a career was 8-10

  • In the 80’s and 90’s, mergers and acquisition started taking places

  • This resulted in the beginning of downsizing


Current Workforce

  • Long-term employment is not so normal anymore

  • Starting in the year 2000, the average number of jobs an individual would have in a career is 12-14

  • The New York Times recently reported that 1 in 4 current employees have been with their company less than one year and 1 in 2 have been with their company less than five years

  • Turn-over is high in today’s workplace

  • 1/3 of hourly employees are planning to change jobs

  • The Randstad survey of 2010 stated that more than 80% of companies have made cuts in last few years since the recession started in the late 2007

  • Newsweek has reported that 11 million people have lost their job since late 2007

  • 45 people lose a job every minute of every working day in America

  • Surgical Downsizing is when a company goes into a particular department and eliminates 5 or 10 jobs in that department

  • This creates a lot of turmoil in a company because employees never know when the shoe is going to fall

  • Companies have cut to the bone

  • The club industry is a service company

  • The unemployment rate in America today is 10%

  • The unemployment rate during the great depression was 25%

  • Unemployment is the strongest economic indicator

  • The service industry will be the most effected by the economy

  • In bad economic times, the club industry has approximately a two year delay in how they are effected by members

  • Clubs will have to hire stronger workers that will take on more responsibilities with lower pay

  • The Turnaround

  • The 2010 Randstad report stated that more than 80% of companies planned to restore some cuts previously made

  • The 2010 Randstad report also stated that companies are now starting to reverse salary freezes and once again issue bonuses

  • How we handle international workers will determine how America will sustain itself

  • There is already a need across America for supervisors to be bi-lingual

  • Atlanta has the 3rd largest Asian population in America, after New York and San Francisco

  • Discrimination charges are predicted to increase

  • International Executive Coaching has become prevalent

  • There is a shortage of talent today

  • It is highly recommended that you re-recruit your talent now to include international workers

  • International workers will take lower level jobs for less money

  • How things are changing in the dynamics of the workplace

  • Women and minority owned businesses constitute approximately 20% of US revenue

  • Asian and African American-owned businesses are growing four times faster than white-owned businesses

  • All trends must be addressed to manage these situations for America to sustain itself

Future Workforce

  • We must be able to compete globally

  • There are future challenges for us in the workforce because America has increased international workers and minorities

  • There will be more minorities applying for work, at all levels and there will be a greater risk for discrimination because they may be turned down for employment

  • The EEOC reports that over the last two years, EEOC charges have increased nationally

  • In the law firms today, the real estate sections are dead

  • Employment, labor, and bankruptcy law is very much alive and well

  • Another trend affecting the workforce

  • More degrees will be awarded to minorities resulting in more minority professionals and leaders

  • Approximately 75% of human resource professionals today are women

  • African Americans have quickly increased in the ranks in America

  • More minorities are present in leadership positions than ever before

  • Changes in the future workforce

  • It is predicted by the US Census Bureau that by 2050 there will be 18 million more minorities than non-minorities under the age of 35

  • By the year 2055 Caucasians will no longer be a majority


Global Competition

  • America has to compete globally to sustain itself

  • Americans are known worldwide to be rather egotistical and self-confident

  • China and India will be the next economic superpowers between 2010 and 2050

  • There were 3.1 million Chinese college grads vs. 1.3 million US college graduates in 2009

  • China has 200 million consumers wanting to purchase China’s products and lower priced products that the US cannot compete with

  • India is the 3rd largest education unit in the world

  • India will produce more MBAs in the next decade than the US, no longer will they be coming to the US to get their MBAs

  • India also has 1.2 billion people waiting to become economic consumers

  • India will become the largest purchasing leader in the world by 2020

  • Can China Compete?

  • In China there are fewer experienced front line supervisors, managers and executives

  • In the next 5 years, 1 million managers (proficient in English) will be needed in China


Getting prepared for the future

  • Generation Xers are not preparing to be leaders (ages 30-44)

  • Generation Xers were weaned on project management, defined budget and time table

  • Generation Xers were also weaned on self-directed work teams

  • In the last 25-30 years about 75% of middle management has been eliminated

  • Baby Boomer Advantages

In a recession, baby boomers are in high demand; you do not want an inexperienced person getting you out of the ditch

  • America’s education system must prepare leaders

  • Of the 10 fastest growing jobs in Georgia, 7 do not require a college degree

  • Trade/Technology schools are becoming more important

  • The amount of technical information is doubling every two years, half of what a first year engineering student learns at Georgia Tech will be out of date by the time they are in their 3rd year of engineering school


Business Meeting



Maury McDonnell

  • Thanked Chris Borders and asked everyone to stand and introduce themselves.

  • Russ Curtis Introduced the meeting sponsor, Hansen Graham, Graham Marquis

Graham Marquis is family owned and operating business designing decorating, and manufacturing fine hotel porcelain, silver and stainless flatware/hollowware, and glassware. For 50 years we have specialized in custom patterns and shapes designed specifically for the Foodservice/Hospitality industry. Graham Marquis offers a “state-of-the-art” decorating facility, the latest in High-Fire technology, in-house designs and knowledgeable sales staff ready to assist the customer by producing patterns and colors for the tabletop to compliment the interior design and theme of your club.




Joe Krenn

  • The Golf Championship will be held November 1st at Atlanta Country Club

  • The Annual Installation Dinner will be held November 7th at Cherokee Town & CC

  • We have released the new website, please take a look and update your contact information

  • Membership – If you know of a club that is not a member of the CMAA Georgia Chapter, please forward their contact information to Joe Krenn. The Georgia Chapter budgets 10-12 new members each year.


Russ Curtis

  • On January 11th we will have speaker Lee Silber speak on leadership, location TBD

  • April 25th is Club Officer’s Day, the meeting will be held at Capital City Club-Brookhaven

  • The Georgia Chapter Summer Conference will be held July 29–August 1st at St. Simon’s Island

  • Budget – We are very close to target.


Daniel Laterza

  • The Chapter is still collecting wine for the World Conference. Please bring a bottle of wine from your club to the November 7th Installation Dinner at Cherokee Town & CC.


Ray Ferreira

  • Georgia State University will be hosting the School of Hospitality Expo on February 25th at the Georgia World Congress center from 9am to 1pm. If your club is looking for new staff members please come out and join us. Please visit our website or contact Ray Ferreira for more information. http://www.robinson.gsu.edu/hospitality/jobs/career_expo/index.html


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