Chapter 4 Personality and Emotions



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3PERSONALITY$EMOTIONS MULTIPLE CHOICE
COMPREHENSIVE ESSAYS
141. What is the Myers-Briggs Type Indicator (MBTI) and how might it be used by managers?

(Pages 96-97)


One of the most widely used personality frameworks is called the Myers-Briggs Type Indicator (MBTI). It is essentially a 100-question personality test that asks people how they usually feel or act in particular situations. On the basis of the answers individuals give to the test, they are classified as extroverted or introverted (E or I), sensing or intuitive (S or N), thinking or feeling (T or F), and perceiving or judging (P or J). These classifications are then combined into sixteen personality types.
142. Discuss Holland’s personality-job fit theory and its importance.

(Pages 103-105)


John Holland’s personality-job fit theory is based on the notion of fit between an individual’s personality characteristics and his or her occupational environment. Holland presents six personality types and proposes that satisfaction and the propensity to leave a job depend on the degree to which individuals successfully match their personalities to an occupational environment. Each one of the six personality types has a congruent occupational environment. The theory argues that satisfaction is highest and turnover lowest when personality and occupation are in agreement.
143. Discuss whether there are gender differences regarding emotions.

(Pages 109-110)


The evidence confirms differences between men and women when it comes to emotional reactions and ability to read others. In contrasting the genders, women show greater emotional expression than men; they experience emotions more intensely; and they display more frequent expressions of both positive and negative emotions, except anger. In contrast to men, women also report more comfort in expressing emotions. Finally, women are better at reading nonverbal and paralinguistic cues than are men. These differences may be explained by the way men and women have been socialized, that women may have more innate ability to read others and present their emotions than do men, and women may have a greater need for social approval, and thus a higher propensity to show positive emotions.





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