INCREMENTAL DECISION PHASES Identification Phase Managers become aware of a problem and the need to take a decision. This is called the recognition . This is usually stimulated by a problem or an opportunity.The second step is diagnosis. Here, more information is gathered as needed to define the problem situation. For solving problems there are : A solution is shaped to solve the problem defined in the identification phase. This can be done by - · Search:for alternatives within the organization’s repertoire of solutions. · Design : If the problem is new and has no precedents, then the solution has to be custom-made in a groping, incremental procedure, building a solution, brick by brick .