Cio – wave VIII part I communications/tracking survey
Download 37.55 Kb.
|
- Navigate this page:
- DEMOGRAPHIC SECTION
- Excellent
| CIO – WAVE VIII - Part I - COMMUNICATIONS/TRACKING SURVEY
(IPSOS-REID SURVEY) Hello, this is calling from Ipsos-Reid (formerly the Angus Reid Group). We're a professional public opinion research company. Today we're talking to a random sample of Canadians about some important issues. I’d like to assure you that we’re not trying to sell you anything. I'd like to speak to the person in your household who is 18 years of age or older, and who had their birthday last. Is that you?
2. Generally speaking, how would you rate the performance of the Government of Canada? Please use a 7-point scale where 1 is terrible, 7 is excellent, and the mid-point is neither good nor bad? 3. Thinking about the issues facing Canada today, which one would you say the Government of Canada should focus on most over the next five years? [OPEN - DO NOT READ - ACCEPT ONE RESPONSE] Aboriginals/Native issues Agriculture/Farming Armed forces/Military Canadian dollar Crime/Violence Deficit/Debt/Government spending Economy (general) Education/Schools Environment/Pollution Immigration/Refugees Jobs/Unemployment Justice system - Young Offenders Act, death penalty Medicare/Healthcare National unity/Quebec's future Native fishing dispute/rights Poverty/The poor/Welfare/Homeless Social services - pensions/daycare/housing Stock market Taxes/Tax reform/GST (general) Trade/Free trade/NAFTA/Global trade None are important Other (SPECIFY) (Don't know/Refused)
4. In the past three months, approximately how often have you had contact with the Government of Canada for information or assistance? [READ LIST] Never
One Two
Three Four or more [IF ONCE OR MORE ASK Q.5-6, OTHERWISE SKIP TO Q.7] 5. How did you contact the Government to get this service? [OPEN DO NOT READ – ACCEPT UP TO TWO RESPONSES] kiosk/single-window centre telephone fax internet
in-person visit to Government office Other (specify)
No [CONTINUE] DK/NR [SKIP TO Q.13]
Somewhat likely Not very likely Not at all likely [IF YES IN Q.7, ASK Q.9-11, OTHERWISE SKIP TO Q.12] 9. Have you used the Internet over the past three months? YesNo 10. On average, how many hours per week do you use the Internet? [OPEN] 11. Have you visited any Government of Canada websites in the past three months? Yes
No DK/NR
12. The Government of Canada has committed to making all of its programs, services and information accessible through the Internet. I am now going to read you a list of two services that might eventually be offered by the Government of Canada over the Internet and I would like you to tell me which one you feel you would be most likely to use. Would you be more likely to [INSERT ITEM 1] OR [INSERT ITEM 2] through the Internet? [11 PAIRS] Apply for a Canada Student Loan Apply for Employment Insurance Apply for the Canada Pension Plan Apply for Old Age Security Reserve a camp site at a national park Check on status of your Canada Pension Plan Apply for a Passport Apply for a Social Insurance Card File your income tax return Apply for a job in the Federal Public Service Register for an election Vote in an election Participate in a Government survey on an issue that interests you Register your opinion on an issue that interests you Look for a job in your area Look for weather information E-mail a government official to get specific information about a program or service Find information to help you with education decisions Find information to help you with job and career decisions Find information on healthy lifestyles and healthy living Find information about Government of Canada programs and services in your community Find information about Government of Canada programs and services for business 13. (As I mentioned earlier) The Government of Canada has committed to making all of its programs, services and information accessible through the Internet within four years. I am going to read you a list of two possible improvements to Government of Canada services and information and I would like you to tell me which one is most important to you personally. Would [INSERT ITEM1] or [INSERT ITEM2] be most important to you [PAIRED CHOICE – 5 PAIRS] Providing better access to information Providing more timely information Providing more accurate information Providing more useful services to Canadians Providing a wider range of services to Canadians Providing faster service to Canadians Ensuring transactions where the privacy of people like yourself is secure Providing more reliable services to Canadians Providing a level of service as good as the private sector Providing a higher level of respect for people like yourself
Most government programs waste a lot of money without accomplishing very much Putting Government of Canada programs, services, and information on-line is a good use of my tax dollars. Putting Government of Canada programs, services, and information on-line makes Government more innovative in general Putting Government of Canada programs, services, and information on-line improves the way Canadians interact with the Government Overall I find the Internet a very useful tool for finding information. I don’t think the Government of Canada will be capable of providing safe, secure Internet transactions.
strongly agree somewhat agree somewhat disagree strongly disagree
Statements: Your Social Insurance Number Your home address Information about your personal health Your credit card number Your bank account number Responses: Yes
No 16. If the Government of Canada had a secure web site to guarantee that your personal information remains confidential, would you use this web site to obtain government services, or use other methods, such as mail or telephone? Use other methods Neither [DO NOT READ – VOLUNTEERED]
Statements: Television Newspapers Internet sites Friends and family
Very credible Somewhat credible Not very credible Not at all credible
Finally, before I let you go, I just need to ask you a few questions for our statistical calculations. 18. In what year were you born [Record year] 19. What is the highest level of formal education that you have completed? [READ LIST] Grade 8 or less Some high school Complete high school Technical, vocational post-secondary Some university Complete university degree Post graduate degree 20. What is your current employment status? Are you [READ ALL ITEMS – ACCEPT ONE ANSWER ONLY]? Working full-time (35 or more hours per week) Working part-time (less than 35 hours per week) Self-employed Unemployed, but looking for work Attending school full-time/A student Retired
Not in the workforce (Full-time homemaker/Unemployed, not looking for work) (IF VOLUNTEERED: Other (do not specify)) 21. Are you an Aboriginal person (e.g., native Indian from a specific band, Inuit or Metis)? Yes
No
22. What is the language you FIRST learned as a child and still understand? [DO NOT READ LIST – PROBE, ACCEPT ALL ANSWERS] English French
Chinese Dutch
German Greek
Italian Japanese
Punjabi Other (specify) Refused
Under $10,000 $10,000 to $19,999 $20,000 to $29,999 $30,000 to $39,999 $40,000 to $49,999 $50,000 to $59,999 $60,000 to $69,999 $70,000 to $79,999 $80,000 to $99,999 $100,000 and over Refused
24. How would you rate your reading skills in [English/French] for your main job: excellent, good, fair, poor? Excellent Good Fair
Poor 25. How would you rate your reading skills in [English/French] needed in daily life: excellent, good, fair, poor? ExcellentGood Fair
Poor RECORD GENDER AND URBAN/RURAL IDENTIFIER THANK RESPONDENT FOR TAKING THE TIME TO COMPLETE THE SURVEY wave8ipsosreid.wpd Directory: sites -> default -> files files -> Answer True False 2 points Question 2 files -> Northern England’s set-jetting locations files -> Nstructions for Acquiring Excess Equipment online, through the 1033 Program files -> Occupational health and safety files -> The Black Panther Party’s Ten Point Program files -> International programs roel profile files -> Fermi Questions a guide for Teachers, Students, and Event Supervisors Lloyd Abrams, Ph. D. DuPont Company, cr&D/ccas experimental Station Wilmington, de 19880 files -> Personal Information Name: Maha Al-Ammari Nationality: Saudi Relationship Status Download 37.55 Kb. Share with your friends:
|