Department of Surgery Recruitment and Onboarding



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Department of Surgery Recruitment and Onboarding


New Faculty Recruitment

Event

Detail

Timeline

Persons responsible

Check

Candidate Pre-Screen and Recruitment Preparation

Core Requirements Assessment

  1. Review of CV: Training, Years of Experience

Week 1

Division Chief




Phone Interview

  1. Formal or informal phone call with Division Chief

    1. Reference contacts established

Week 1

Division Chief




Reference Check

  1. One person who you report to.

  2. One person who reports to you.

  3. Colleague

  4. Others

Week 1

Division Chief







Recruiting Packet Sent to Candidate

  1. Job description.

  2. Promotions Criteria.

  3. Information of practice culture (The Pledge).

  4. Organization & department history and strategy.

  5. Recent achievement in patient care, research, leadership achievements that differentiate the organization from competitors. (Wise Heart CD)

  6. Contact information for questions.

  7. Real Estate Information on city of Atlanta.

Week 1

Administrative Assistant to Division Chief




Definition and Scope of Position Established

  1. Clinical

  2. Research

Week 2

Clinical faculty: Division Administrator

Research faculty: Lisa Carlson




Preparation for First On-site Interview:

  1. Hotel Accommodations

  2. Flight

  3. Restaurant Reservations

  4. Create itinerary and e-mail CV with Definition and Scope of Position to interview participants

  5. E-mail candidate Benefits and Compensation Plan

Week 2

Administrative Assistant
Candidate e-mail with benefits and compensation: Chris Rayburn




Site Visit1

First On-site Interview:

  1. Formal Interview with Guide: Interviewers designated by division administrator

    1. Strategically Important

    2. Culturally Compatible

    3. High Performing

    4. Academic Performance

  2. Facility Tour: Emory campus and OR

  1. Lunch and/or Dinner

Week 4

  • Interview: as designated by division administrator

  • Tour: Resident/fellow/post-op

  • Lunch/Dinner: Administrator and Chief




Second On-site Interview:

  1. Candidate brings wife/husband

  2. Staff meet candidate

  3. Research or hospital contacts established

  4. Introduce real estate agent

Week 6

  • Division Administrator to coordinate: Hospital Representative (Bob Bachman, Dane Peterson)

  • Lisa Carlson to coordinate research faculty introductions




Candidate Evaluation

Reconcile Decision Documentation

Within 48 hours of interview

Administrative Assistant to Division Chief




MD is rejected for hire:

Phone call to MD and letter of conciliation mailed



MD is accepted for hire:

  • Term Sheet is created.

  • Term Sheet is extended

  • IRB and e-commons account info retrieved.

Within 72 hours of interview

  • Development of term sheet: Chris Rayburn

  • Communication: Division Chief




New Faculty Onboarding

Event

Detail

Timeline

Persons responsible

Check

Credentialing and Activity Preparation

Red Cap System Checklist

TEC Checklist: Lab Coat, Business Cards, etc

Master Schedule Development

Week 0

Vertis Walker

Karen Gines

Division Administrator





Introduction to Department of Surgery

School of Medicine Introduction Meeting

  1. Department Org Charts and Contact Names

  2. Routing a grant (EPEX and eCommons access)

  3. Conflict of Interest

  4. IRB and IACUC contacts

  5. Managing grant awards / Effort Certification

  6. Faculty Time Report 

  7. Faculty Development (promotions prep, CDCR, cv)

  8. Expense reports, travel and smartkeys

  9. PTO, CME and Benefits

Week 1

Lisa Fisher

Lisa Carlson





TEC Division Introduction Meeting

  1. Meeting Schedules

  2. OR and Clinic Scheduling

  3. Call Center Orientation

  4. Volume goals

  5. External Referral Outreach

  6. Internal Referral Outreach

  7. Benchmarks for success: Clinical activity verification and FPSC group

  8. TEC Orientation date established2




Week 1

Division Administrator




Introduce Onboarding Buddy


Week 1

Chief




Mentor identified for new faculty member


First 12 months

Chief




Dept of Surgery Welcome—Lunch/Dinner

Culture: Mentorship, Pledge, MD Wellness, Family Support, Care Transformation, Patient Satisfaction

November

(Division Chiefs Meeting.)



Chair, Division Chiefs, and New hires




Department of Surgery Boot Camp (Half Day)

Welcome

January


In FY14

November


In FY15 and fwd.

Chris Rayburn




Overview of Emory Healthcare and the Department of Surgery: Woodruff Health Sciences, Emory Strategic Plan, ESA, CIN, CMS Initiatives, SOM, DOS finances, DOS leadership and organization, Clinic vs. University

Dr. John Sweeney

Chris Rayburn





Overview of the Department of Surgery: Department Chiefs, Administrators, Structure, Resources, Clinic vs. University.

Dr. John Sweeney

Chris Rayburn




Faculty Development and Promotions 101: Tracks, Criteria for Promotion, Promotion Packet, timelines

Dr. Ken Newell




Surgery Education 101: Fellows, resident selection, rotations, performance standards


Dr. Keith Delman

Dr. Barbara Pettitt

Johanna Hinman




Surgery Academic Affairs 101: Funding, Trends, Getting started with research

Dr. Allan Kirk

Lisa Carlson




Surgery Business 101: Grady, RVUs, Coding, Marketing Resources, Referral Outreach, Accounting Systems (Fund), Scope of Surgery: size and impact.

Lisa Fisher




Clinic Operations: Management Advice, Volume Goal Setting, Coding, Travel, Vacation, On Call Scheduling.

Melissa Schuermann

Chris Rayburn




Quality: Outcomes, Scorecards, UHC.

Melissa SchuermannDr. John Sweeney







Communication Resources: Intranet, Slide Loop, Newsletter, Videos of Presentations




Lisa Fisher




Department of Surgery Drill Down (90 minute workshops)


Research: Learning the basics of research, finding funding, trends, effort reporting, conflict of interest, compliance

Feb – May




Dr. Allan Kirk

Lisa Carlson




Promotions: Faculty Peer Review, Career Development Review, Training Opportunities

Dr. Ken Newell




Education: Building your teaching portfolio, Residency Program, Selection Process, Rotations, Performance


Dr. Keith Delman

Dr. Barbara Pettitt

Johanna Hinman




Revenue Cycle and Billing Workshop: E&M Overview, Coding and Billing Drill-down, Review of new hire coding

Babs Decatur





Instructions to Division Administrator: Please circle questions specific to each interviewer’s area of expertise in order to achieve a comprehensive assessment of the candidate. Interviewers may ask questions from any combination of the attribute categories.

Designated Interviewer:__________________________________________

Please ask assigned questions, offer any notes, and rank candidate for each applicable attribute.



Attributes to consider

Questions to ask

Candidate Rating

  1. Strategically Important

  • Clinical expertise

  • Ability to build loyal patient base.

  • Character/Background

  1. What evidence do you have that patients and their families trust you/are loyal to you?

  2. What clinical skill set most differentiates you from your peers?

  3. Describe the most complicated patient care problem/diagnosis you have dealt with.

  4. Tell me about how you have handled conflict with a patient and/or patient family in the past.

  5. What is the most important part of a physician/patient interaction?

  6. Describe your reputation as a clinician, among your patients and families.

  7. What is your proudest clinical achievement?

Notes:



Please circle rank:

Deficient

Average

Outstanding

1

3

5



  1. Culturally Compatible

  • Team orientation

  • Ability to work within a system

  • Interpersonal skills

  1. Tell me about how you have evaluated or remedied a clinical performance concern in the past?

  2. Would you be willing to make indicators-say, on core measures- visible to your peers?

  3. How do you handle conflict with your physician peers?

  4. Individual priorities and organizational priorities may sometimes conflict. How have you managed that in the past?

  5. Describe the role of an ideal support staff/mid level provider working with you.

  6. Describe your idea of the role of an administrator in your department.

  7. Describe your reputation as a clinician, among your colleagues.

Notes:



Please circle rank:

Deficient

Average

Outstanding

1

3

5



  1. High Performing

  • Time management skills

  • Work ethic

  1. When is the last time you felt overwhelmed at work, and how did you manage it?

  2. Give me an example of when you handled conflicting priorities.

  3. How do you maintain appropriate and successful work/life balance?

  4. How do you manage stress?

Notes:



Please circle rank:

Deficient

Average

Outstanding

1

3

5



  1. Academic Performance & Teaching

  1. What academic achievement are you most proud of?

  2. Tell me more about that experience: What aspect of it did you enjoy the most (the writing, the analysis, the research).

  3. Is there a theme of academic research that interests you the most?

  4. How do you define academic excellence?

  5. In what ways do you keep current within your area of specialty/expertise?

  6. What do you hope to achieve by joining an institute like Emory?

Notes:



Please circle rank:

Deficient

Average

Outstanding

1

3

5





Candidate Name: __________________________________ Interview Date: ____________

**Please complete Candidate Rating Reconciliation within 48 hours of interview and contact candidate with a decision within 72 hours. **




Candidate Rating Reconciliation

ATTRIBUTES

Interviewer

1

2

3

4

5

Average Rating

  1. Strategically Important






















  1. Culturally Compatible






















  1. High Performing






















  1. Academic Performance & Teaching






















Total Average Rating






Results hierarchy:

  • Top Tier:  17-20

  • Middle Tier: 13-16

  • Low Tier: 9-12

  • Insufficient: 5-8

  • Deficient:  0-4


Final questions for consideration:

  1. Do any of the individual or cumulative ratings create concern?

  2. What are the areas of strength and the areas needing development?

  3. Do the interview results indicate that this person fits the definition and scope of the position being offered?

  4. Will the candidate advance the commitment for Emory to be a leading academic, clinical, and research center?



Department Hiring Decision: Yes No

Representative Signature: _____________________________________ Date: _______________________
Please print: ____________________________________


1 Former residents and fellows—one interview. External faculty—two interviews

2 TEC Orientation must be attended within first 90 days of hire.


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