Elbert b. Tabilo

Mobile No.: +974 66728969

E-mail : bertz143@yahoo.com

success through the use of exceptional customer services, along with unique drive for excellence.

AMA Computer College – Davao Campus

123 Malvar St., Davao City, Philippines

• 
  Knowledge in Windows OS, Server Administration & Network Implementation
  
• 
  Skills in Computer Hardware Assembly and Disassembly, Repair & Maintenance
  
• 
  Knowledge in Remote Desktop Connection & LANDesk Remote Control.
  
• 
  Setup Windows Server 2003 & 2008 Server ( Active Directory and Policies)
  

• 
  Technical Support Engineer: Strategic Networks, Inc./ Accent Micro Technology Inc.
  

Oct. 2010 to February 2013

• 
  (Coca-Cola Project)
  

• 
  Support coke employee via remote desktop connection or LANDesk
  

& conduct troubleshoot in Software/Hardware issues.

• 
  Educates Coke employee about how to use coke applications,
  

• 
  Install/uninstall, maintain and support User-end devices such as Desktops,
  

• 
  Ensures that requests for assistance are properly logged,
  

according to agreed standards and procedures.

• 
  (HP Project)
  

• 
  Customer representative/front counter.
  
• 
  Acquired conversation to know the problem encounter, discuss warranty terms
  

• 
  Troubleshoot/diagnose of HP products such as Printers, Laptop & Desktop.
  
• 
  Identify for possible repair/replace of defective parts.
  

• 
  Technical Sales Engineer : Automation & Security, Incorporated
  

• 
  Searching for new clients who might benefit from company products or services and maximizing client potential in designated regions;
  
• 
  Persuading clients that a product or service best satisfies their needs
  in terms of quality, price and delivery
  
• 
  Discuss about the features and capabilities of our devices.
  
• 
  Negotiating tender and contract terms and conditions to meet both client
  and company needs;
  
• 
  Installation/configuration CCTV camera’s and biometric
  
• 
  Provide basic software training of certain device
  

Birthday : June, 16, 1985 Citizenship : Filipino

Religion : Roman Catholic Civil Status : Single

Phil. Address : Block 2 Lot 4 West Talomo Sex : Male

Davao City Philippines

Passport No : XX5256426 Expiration Date : January 11, 2015

123 Malvar St., Davao City Philippines

Bachelor of Science in Computer Engineering

Graduated May, 2007 – College

Matina, Davao City, Philippines

Graduated March, 2002 – Secondary
Talomo Central Elementary School

Talomo, Davao City, Philippines

Graduated March, 1998 – Elementary

CO-CURRICULAR ACTIVITIES: Data Network – Structured Cabling Seminar and Workshop AMA Computer College-Davao Campus 123 Gen. Malvar St., Davao City February 23-24, 2007 IP Addressing, Subnetting, Routing and Basic Router Configuration and Troubleshooting Seminar and Workshop AMA Computer College-Davao Campus 123 Gen. Malvar St., Davao City March 24 - April 7, 2007 Wireless LAN Concept, Security and Configuration AMA Computer College-Davao Campus 123 Gen. Malvar St., Davao City April 19-20, 2007 Availability : Immediately after notice Visa Type : Business / Visit visa (Transferrable)