The following definitions are used in this specification:
Accuracy: The measure or characterization of difference between an offender’s location as determined and reported by the EM device and the offender’s actual location.
Active Monitoring: An approach to offender monitoring that uses cellular capability to accomplish near real-time collection and transmission of device location and status data.
Active: Mode in which the device transmits location reports, alerts, and event notifications as soon as they are obtained subject to the time delay imposed by the cellular network.
Adequately charged battery: A unit charged to meet the definition of a “fully charged battery” within the past six hours.
Alert: (1) A notification that an offender wearing a monitoring device has engaged in activity of interest to the supervising entity (e.g., zone breach, tamper), or that a device parameter of interest has changed (e.g., low battery power); or (2) An event generated or recorded by an offender monitoring system that requires notification to CSC for review.
Bidder or Solution Provider: A "Bidder" is defined as the entity submitting a proposal in response to this RFP. This term is synonymous with "Solution Provider", since the bidder will be providing a solution to CSC which includes hardware (e.g. the electronic monitoring devices), software (e.g. the electronic monitoring application), and related services.
Bracelet: The body-attached portion of an EM device, usually affixed to an offender’s ankle.
Breach: A breach is an event in which an offender has acted contrary to the terms of his or her conditional release and or court-ordered restriction(s) (e.g. left authorized location when not scheduled to do so, tampering with equipment).
Care: Cleaning, sanitization, and storage of an EM hardware unit.
Cellular Mode: Is a method used by EM device to attain its current position stationary or moving. Localization occurs via multilateration of radio signals between (several) radio towers of the network.
Cellular Technology: A cellular network or mobile network is a radio network distributed over land areas called cells, each served by at least one fixed-location transceiver, known as a cell site or base station. When joined together these cells provide radio coverage over a wide geographic area. This enables a large number of portable transceivers (e.g., mobile phones, pagers, etc.) to communicate with each other and with fixed transceivers and telephones anywhere in the network, via base stations.
Circumvention: An action intended to frustrate or defeat proper EM device function.
Communications Failure: The EM device is unable to establish communications with the EM Data Centre to upload data.
Contractor: The company selected as the successful bidder.
CSC National Monitoring Centre: is CSC’s centralized operational unit that provides various services and supports a variety of programs, 24 hours a day, 7 days a week to all 5 CSC regions (Pacific, Prairies, Ontario, Quebec and Atlantic).
Custom Equipment: Equipment designed and or manufactured specifically for a specific contract.
Demonstration: The actual operation of an item providing evidence that it accomplishes the required functions under specific scenarios.
Design Authority: Director, Electronic Security Systems (ESS); Correctional Service Canada (CSC) is responsible for all technical aspects of the system design and implementation.
Downtime: Refers to periods when a system is unavailable. Downtime or outage duration refers to a period of time that a system fails to provide or perform its primary function. Reliability, availability, recovery, and unavailability are related concepts. The unavailability is the proportion of a time span that a system is unavailable or offline. This is usually a result of the system failing to function because of an unplanned event, or because of routine maintenance.
EM Data Centre: The service provider’s physical facility that houses the servers and other equipment necessary to receive and process monitoring data from offender-worn devices;
Encryption: In cryptography, encryption is the process of transforming information using an algorithm to make it unreadable to anyone except those possessing special knowledge, usually referred to as a key.
Exclusion zone: A user-defined area which a monitored offender must remain outside of during specified periods.
Event: An event is any action recorded by the Electronic Monitoring system that is time-stamped, sent, logged, and reportable, including diagnostic tests, transmitter in or out of range occurrences, power and telephone line interruptions, etcetera. Events may also be alerts when they occur as a result of offender behaviour (e.g. leaving during a curfew period, tampering with equipment), or equipment issues (e.g. low battery power, loss of location).
Field-replaceable system-level components: Is a part or assembly that can be quickly and easily removed from an EM Device by the EM Service provider or CSC without destructively opening the hardware component casing (e.g., batteries, straps).
Firmware: (1) the fixed, usually small, programs and or data structures that internally control various electronic devices; (2) software stored in read-only memory (ROM) or programmable ROM (PROM) that often is responsible for the behavior of a system when it is first switched on.
Fully charged battery: The quantity of electricity in Ah (ampere-hours) declared by the manufacturer that a single-cell battery can deliver after being charged for a two hours period for devices.
Location methodology: An approach, or a combination of approaches, used to determine the location of objects (e.g., GPS, AFLT, inertial navigation).
GPS mode: EM device receives signals from the visible satellites and sends the coordinates to EMS server.
Inclusion zone: A user-defined area within which an offender who is subject to electronic monitoring must remain during specified periods.
Inspection: Observation using one or more of the five senses, simple physical manipulation, and mechanical and electrical gauging and measurement to verify that the item conforms to its specified requirements.
Intellectual Property Right: means a proprietary right provided under applicable (a) patent law, (b) copyright law, (c) trade mark law, (d) design patent or industrial design law, (e) semi-conductor chip or mask work law or (f) any other statutory provision or common law principle that provides a right in either (1) ideas, formulae, algorithms, concepts, inventions or know-how generally, including trade secrets, or (2) the expression of ideas, formulae, algorithms, concepts, inventions or know-how;
Jamming: The use of an electronic device to disrupt communications by overriding incoming transmissions at the receiver.
Low battery: A reportable EM device power status that indicates the device battery is nearing exhaustion.
Maintenance: The inspection, repair and retirement of a system.
Manufacturer: A commercial enterprise engaged in fabricating a product.
Model: The manufacturer’s design, with unique specifications and characteristics, of a particular item.
Mission Critical: "Mission Critical" refers to systems and support infrastructure which support the core business processes of the organization. The malfunction or unavailability of a mission critical resource will cause a serious and or wide-ranging impact on the organization and its ability to conduct its core business functions. The offender Electronic Monitoring program solution, once implemented, will be considered a mission critical application.
Monitoring system software: The various computer programs used to direct the operation of an EM device, especially as it relates to the interface with the end user. These programs may exist within the monitoring devices themselves (firmware), within the manufacturer’s computer systems, or resident on computers controlled by the end user.
Offender: For the purposes of CSC, an offender is an adult person (18 years of age or more), convicted of an offence and sentenced to a term of imprisonment of two years or more, also includes offenders subject to a Long-Term Supervision Order.
Offender Monitoring: The process of continuously monitoring the location of an offender using a location-based service.
Off-the-shelf: Equipment currently on the market with available field reliability data, manuals, engineering drawings and parts price list.
Open Air Environment: Taking place in, or characteristic of, an unobstructed, outdoor environment.
Passive Monitoring : An approach to offender monitoring in which device location and status data are stored in device memory, and are transmitted retrospectively at predetermined timeframes or when the device re-connects with the EM Data Centre.
Passive: Mode in which the EM device transmits location reports, alerts, and event notifications on a fixed schedule basis, e.g., every hour. This implies that the device contains non-volatile memory that stores the location, alert and event data.
Point: A single geographic location derived by a location-based service.
Product: One unit of a particular model.
Product label: A marking affixed by an EM manufacturer to each unit of a compliant product model that contains required product and model information and the mark of conformity.
ProjectOfficer: A CSC employee or a contracted person designated by CSC to be responsible for the implementation of the project.
Service Provider: The entity that will deliver programs and services subject to operating standards for Electronic Monitoring activities at CSC.
Removal: Detachment of an EM device from an offender.
Repaired product: An EM device returned to the service provider for correction of a defect, failure, or functional issue that the service provider corrects and returns to CSC.
RF Mode: Refers to an RF method of communication between EM Device and RF Unit to confirm that the offender is within an inclusion zone (e.g. home)
RF unit: An RF unit is a transmitter at a known location, which transmits a continuous or periodic radio signal with limited information content (for example its identification or location), on a specified radio frequency.
Serial number: A unique alphanumeric identifier applied by an EM manufacturer to each unit of a particular product model that distinguishes it from every other unit of that product model produced by the EM manufacturer.
Shielding: Intentional application of an object or substance, usually metallic, to the exterior of a unit for the purpose of blocking incoming and or outgoing radio signals.
System-level components: Includes the following items that make up an EM device product model: monitoring unit, strap, transmitter, battery, security device, indicators to wearer, charging unit, casing, firmware, indicators to wearer, and monitoring system software.
Standard: A measure to which the provider must minimally conform and by which accuracy and quality is monitored and assessed.
Tampering: Refers to intentional modification or attempts to modify the product in a way that would make it fail to function as per initial design intent.
Test: The application of scientific principles and procedures to determine the properties or functional capabilities of items. Test is similar to demonstration, but is more exacting, generally requiring specialized test equipment, configuration, data, and procedure in order to verify that the item satisfies the requirement.
Used product: An EM device containing all original equipment manufactured components that was previously used.
Unit: One instance of a particular EM hardware product model.
User: The term "user" refers to a CSC staff member who will be using the electronic monitoring software.
Zone: A user-defined geographic area intended to restrict the movement of an offender during specified periods and to trigger notification to the EM Data Centre if the area boundaries are traversed by an offender to whom the zone applies.
Zone template: Overlay, or pattern, containing multiple areas of specified types that CSC may create once and apply as needed to multiple offenders.
24/7/365: Refers to 24 hours per day, 7 days per week, and each and every day of the year.