Enquiries or suggestions about the aps job Family Model are welcome and should be directed to
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Job Function |
Job Role |
Job Role Code |
Description |
Design |
Co-design Planning |
260101 |
Co-design Planning professionals support projects, programs and business areas. They develop and implement co-design plans to ensure desirable customer experiences and outcomes. |
Strategic Design |
260102 |
Strategic Design professionals develop, maintain and manage connections between the innovation, research, management and design aspects of a project, program or business area. | |
Useability Design and Testing |
260103 |
Useability Design and Testing professionals prototype and test designs with both customers and staff to assess their desirability and identify any issues or opportunities. | |
Program |
Program Management |
260201 |
Program Management professionals plan and undertake administration of a specific program. They oversee the purpose and status of the program and ensure all goals and timeframes are met. |
Program Reporting |
260202 |
Program Reporting professionals develop and provide the necessary documentation and reporting to support the Program Manager with the management and coordination of a program. | |
Program Support |
260203 |
Program Support professionals support the Program Manager with several related projects within specific program. They monitor project schedules and budgets, prepare progress reports, and liaise with key stakeholders. | |
Project |
Project Management |
260301 |
Project Management professionals plan and undertake administration of a specific project. They oversee the purpose and status of the project and ensure all project goals and timeframes are met. |
Project Reporting |
260302 |
Project Reporting professionals develop and provide the necessary documentation and reporting to support the Project Manager with the management and coordination of a project. | |
Project Support |
260303 |
Project Support professionals support the Project Manager. They monitor project schedules and budgets, prepare progress reports, and liaise with key stakeholders. |
RESEARCH roles conduct systematic investigation, study and analysis to establish facts and conclusions about a subject or organisation.
Job Function |
Job Role |
Job Role Code |
Description |
Evaluation |
Evaluation |
270101 |
Evaluation professionals work with stakeholders to develop and implement evaluation plans that identify and prioritise evaluation activities. |
Performance Reporting/Benefits Realisation |
270102 |
Performance Reporting/Benefits Realisation professionals plan and undertake reporting of performance against agreed performance criteria and targets and interpret performance information to help inform policy and program development and implementation. | |
Numerical Analysis |
Actuary |
270201 |
Actuary professionals analyse mathematical, statistical, demographic, financial or economic data to predict and assess the long-term risk involved in financial decisions and planning.* |
Data Analyst |
270205 |
Data Analyst professionals analyse datasets with a variety of tools to research and solve organisational issues and identify trends and insights to support organisational outcomes. | |
Economist |
270202 |
Economist professionals perform economic research and analysis, develop and apply theories about production and distribution of goods and services and people's spending and financial behaviour. They also provide advice to governments and organisations on economic policy issues.* | |
Mathematician |
270203 |
Mathematician professionals develops and apply mathematical principles and techniques to solve problems in all areas of the sciences, engineering, technology, social sciences, business, industry and commerce.* | |
Statistician |
270204 |
Statistician professionals design and apply statistical principles and techniques for collecting, organising and interpreting quantifiable data, and use statistical methodologies to produce statistical reports and analyses for government, commercial and other purposes.* | |
Research |
Business Analyst |
270304 |
Business Analyst professionals articulate and document business requirements and elicit high level requirements and capture business needs. |
Research |
270302 |
Research professionals gather and analyse data in a systemic way, research topics and theories and supervise research projects. | |
Research Design |
270305 |
Research Design professionals plan, organise, direct, control and coordinate research and development activities within organisations. | |
Survey Development |
270303 |
Survey Development professionals develop, target and oversee surveys, record responses, and produce market research. |
SCIENCE roles conduct work related to natural and physical science.
Job Function |
Job Role |
Job Role Code |
Description |
Earth Sciences |
Geochemistry |
300201 |
Geochemistry professionals use expert knowledge of geology and chemistry to assist the exploration of natural resources, such as oil, natural gas and minerals. These scientists also use their expertise to reduce pollutants and increase water quality. |
Geochronology |
300202 |
Geochronology professionals date rock formations and geological events. | |
Geodesy |
300203 |
Geodesy professionals measure and monitor the earth and its representation. | |
Geology |
300204 |
Geology professionals study the composition, structure and other physical attributes of the earth. They also increase scientific knowledge and develop practical applications in fields such as mineral exploitation, civil engineering, environmental protection and rehabilitation of land after mining.* | |
Geophysics |
300205 |
Geophysics professionals study the composition, structure and other physical attributes of the earth, locate minerals, petroleum or ground water, and detect, monitor and forecast seismic, magnetic, electrical, geothermal and oceanographic activity.* | |
Hazard Modelling |
300206 |
Hazard Modelling professionals detect natural hazards, monitor and model them and undertake vulnerability and risk assessments. They also design and implement mitigation and adaptation strategies, including economical, societal, and educational aspects | |
Hydrogeology |
300207 |
Hydrogeology professionals monitor and analyse the movement, distribution and quality of water below the earth's surface. | |
Hydrology |
300208 |
Hydrology professionals study water. They also manage and conserve water resources. | |
Marine Geology |
300209 |
Marine Geology professionals study the history and structure of the ocean floor. This includes geophysical, geochemical, sedimentological and paleontological investigations of the ocean floor and coastal zone. | |
Spatial Analyst |
300210 |
Spatial Analyst professionals collect and analyse geographical data generated by geographical information systems (GIS). | |
Life Sciences |
Agriculture/Forestry Science |
300301 |
Agriculture and Forestry Science professionals advise farmers, rural industries and government on aspects of farming. They also develop techniques for increasing productivity and study and develop plans and policies for the management of forest areas.* |
Biologist |
300315 |
Biology professionals study living organisms including plants and animals. | |
Botanist |
300302 |
Botany professionals study the physiology, structure, genetics, ecology, distribution, classification, and economic importance of plants | |
Entomologist |
300303 |
Entomology professionals study insect species. | |
Environmental Science |
300304 |
Environmental Science professionals study, develop, implement and advise on policies and plans for managing and protecting the environment, flora, fauna and other natural resources.* | |
Epidemiologist |
300305 |
Epidemiology professionals study and analyse patterns, causes, and effects of health and disease conditions in defined populations. | |
Immunologist |
300306 |
Immunology professionals study immune systems in organisms. | |
Manager Coastal Ecosystems |
300307 |
Coastal Ecosystems Management professionals guide and monitor the effectiveness of environmental/marine management policy through the application of scientific research. | |
Medical Laboratory Science |
300308 |
Medical Laboratory Science professionals conduct medical laboratory tests to assist in the diagnosis, treatment and prevention of disease.* | |
Microbiologist |
300309 |
Microbiology professionals study microscopic forms of life such as bacteria, viruses and protozoa.* | |
Natural and Cultural Heritage |
300314 |
Natural and Cultural Heritage professionals assess the physical condition of heritage places and/or objects to give an indication of the integrity of their value. They advise on the need for conservation-based responses to the pressures impacting the heritage values of these places and/or objects. | |
Plant Pathologist |
300310 |
Plant Pathology professionals examine and test plants, plant materials and seeds for signs of disease. | |
Ranger |
300311 |
Ranger professionals assist in controlling a State or national park, scenic area, historic site, nature reserve, recreation area or conservation reserve in accordance with authorised policies and priorities.* | |
Toxicologist |
300312 |
Toxicology professionals identify toxins such as chemicals, biological substances and radiation using analytical and scientific techniques. They also assess the potential risks and harmful effects posed by these toxins. | |
Veterinarian |
300313 |
Veterinarian professionals diagnose, treat and prevent animal diseases, ailments and injuries.* | |
Management |
Science Management |
300701 |
Science Management professionals organise scientific research, advise scientists on matters such as funding applications and budgeting and coordinate of different research projects. |
Physical Sciences |
Chemist |
300105 |
Chemistry professionals study the chemical and physical properties of substances, and develop and monitor chemical processes and production.* |
Conservator |
300102 |
Conservator professionals plan and organise the conservation of materials and objects in libraries, archives, museums, art galleries and other institutions.* | |
Earth Observation and Satellites |
300103 |
Earth Observation and Satellites professionals undertake scientific activities based on observations of the natural world on a global scale, including through the use of satellite technology. | |
Food/Wine Science |
300101 |
Food/Wine Science professionals examine food and wine products physically and chemically for suitability and safety. This includes developing new and existing food and beverage products. | |
Physics |
300104 |
Physics professionals study matter, space, time, energy, forces and fields and the interrelationship between these physical phenomena.* | |
Research/Laboratory Assistant |
Aquarist |
300502 |
Aquarist professionals ensure the wellbeing of fish, mammals, and other plants and animals that live within aquariums. |
Science Technician |
300501 |
Science Technician professionals assist in the advancement and development of modern medicine and science including sampling, testing, measuring, recording and analysing of results. | |
Scientific Research |
Metrology |
300401 |
Metrology professionals develop and test calibration systems, methods and techniques. |
Scientific Modelling |
300402 |
Scientific Modelling professionals make parts or features of the world easier to understand, define, quantify, visualise, or simulate by referencing it to existing and usually commonly accepted knowledge. | |
Research Science |
300403 |
Research Science professionals design, undertake and analyse information from controlled laboratory-based or field based investigations, experiments and trials. | |
Social Science |
300404 |
Social Science professionals study and research the link between society and human behaviour. | |
Weather |
Climate Information |
300601 |
Climate Information professionals research and analyse policy developments related to climate change. They also make climate-related recommendations for actions such as legislation, awareness campaigns, or fundraising approaches. |
Flood Forecasting |
300602 |
Flood Forecasting professionals provide information on flood forecasts and warning services. | |
Weather Observation |
300603 |
Weather Observation professionals observe and record weather conditions for use in forecasting. | |
Oceanography |
300604 |
Oceanography professionals use science and mathematics to study and explain the complex interactions between seawater, fresh water, polar ice caps, the atmosphere and the biosphere. | |
Space Weather |
300606 |
Space Weather professionals investigate atmospheric phenomena including conditions in the magnetosphere, ionosphere and thermosphere. | |
Water Information |
300607 |
Water Information professionals test water samples for pollutants and with other environmental stressors make a decision on water quality. | |
Weather Forecasting |
300608 |
Weather Forecasting professionals study the earth’s atmosphere in order to predict weather patterns. | |
Weather Research |
300605 |
Weather Research professionals conduct research into climatology, marine meteorology and the use of weather satellite and radar data. |
SERVICE DELIVERY roles provide coordinated and structured advice, support and services to citizens and customers.
Job Function |
Job Role |
Job Role Code |
Description |
Customer Advice and Support |
Call, Contact or Smart Centre |
230101 |
Call, Contact of Smart Centre professionals are the focal point for client telephone contact. They coordinate and provide timely and accurate advice and answers to clients. |
Client Partner/Case Management |
230102 |
Client Partners/Case Management professionals collaboratively assess, plan, facilitate, coordinate, evaluate, and advise on options and services to meet an individual’s or organisation’s needs. | |
Customer Liaison/Counter |
230103 |
Customer Liaison/Counter professionals are the focal point for customer and visitor problems, questions or concerns. They coordinate and provide timely and accurate answers for customers and visitors. | |
Customer Support |
230104 |
Customer Support professionals provide information to stakeholders in response to enquiries and requests in support of organisational programs. | |
Emergency Management |
230105 |
Emergency Management professionals create, manage and implement disaster or emergency plans that help the organisation reduce its vulnerability to hazards and cope with disasters. | |
Firearms and Weapons Assessment |
230112 |
Firearms and Weapons Assessment professionals review and assess compliance of firearms and weapons with legislation and guidelines. | |
Indigenous Specialist Officer |
230106 |
Indigenous Specialist Officers assist Aboriginal and Torres Strait Islander people who live in urban, rural, regional and remote communities to access payments or services. They establish and facilitate communication between different community groups, organisations and governments to promote the interests of Aboriginal and Torres Strait Islander people affected. | |
Insolvency Services |
230111 |
Insolvency Services professionals undertake case management and administration of bankrupt estates, including assessment, investigation, information provision, record keeping, and stakeholder relationship management. | |
Objections and Complaints Resolution |
230107 |
Objections and Complaints Resolution professionals respond to personal, written and telephone inquiries and complaints about the organisation's goods and services, provide information and refer people to other sources.* | |
Recovery and Response |
230108 |
Recovery and Response professionals provide a range of advice and support for emergency and non-emergency situations. | |
Sales |
230109 |
Sales professionals facilitate an exchange of goods or services with customers for money. | |
Technical and Procedural Quality Advice |
230110 |
Technical and Procedural Quality Advice professionals analyse, improve and promote structures, methods, systems and procedures to achieve optimal service delivery. | |
Education and Training |
Education |
230501 |
Education professionals develop and conduct education programs relating to a particular subject matter area. |
Education Adviser |
230502 |
Education Adviser professionals conduct educational research and develop course curricula and associated teaching materials for use by educational institutions. | |
Online Education Officer |
230503 |
Online Education Officer professionals develop and maintain education material delivered via online sites, forums and gateways. | |
Specialist Training |
230504 |
Specialist Training professionals develop and deliver training and assess and endorse competence in a specialist area. They possess topic specific qualifications or experience as well as instructional ability. | |
Training and Assessment |
230505 |
Training and Assessment professionals provide training and assessment tools and services in a particular subject or range of subjects. | |
Gallery, Museum and Tour Guides/Tourist Information |
Gallery/Museum Guide |
230201 |
Gallery/Museum Guide professionals answer inquires and direct and guide visitors in a gallery or museum.* |
Tour Guide |
230202 |
Tour Guide professionals escort visitors on sightseeing, educational and other tours, and describe and explain points of interest.* | |
Tourist Information Officer |
230203 |
Tourist Information Officer professionals provide travel and accommodation information to tourists.* | |
Program Delivery |
Citizenship Processing |
230406 |
Citizenship Processing professionals provide a range of citizenship services to clients. |
Grants Management |
230408 |
Grants Management professionals administer grant agreements, provide advice on grants/contracts and funding agreements and interpret and apply relevant policy relating to programs. | |
Licensing Assessment |
230407 |
Licensing Assessment professionals assess applications and renewals, issue sanctions of licensed premises and individuals, identify risks associated with licensed clients and take appropriate action within the licensing regime. | |
Program Advice and Support |
230402 |
Program Advice and Support professionals provide advice and support to relevant programs. | |
Program Delivery |
230410 |
Program Delivery professionals assess and deliver client payments and/or services that are available through a program administered by the organisation. | |
Program Management |
230401 |
Program Management professionals plan and undertake administration of a specific program. They oversee the purpose and status of the program and ensure all goals and timeframes are met. | |
Specialist Adviser |
230409 |
Specialist Adviser professionals provide advice, develop and implement plans in a specific area of specialist knowledge. | |
Trade Assessment |
230403 |
Trade Assessment professionals assess and determine applications or claims under relevant laws for duty concessions, duty drawback applications, submissions and similar activities. | |
Trade Technical |
230405 |
Trade Technical professionals provide technical and policy advice to internal and external clients on trade issues. These include valuation and origin of goods, transfer pricing, intellectual property rights, trade markings, tariff classification and other relevant trade issues. | |
Visa Processing |
230404 |
Visa Processing professionals examine and assess the entry of people from other countries and administer visas and residency applications according to immigration legislation, rules and policies. They also use legal powers to detain and remove illegal entrants, where necessary.* |
STRATEGIC POLICY roles coordinate, direct and oversee the development of strategic policy, in order to deliver outcomes and benefits related to the organisation's strategic direction.
Job Function |
Job Role |
Job Role Code |
Description |
Strategic Policy |
Capability Analyst |
280107 |
Capability Analyst professionals evaluate an organisation, process or individuals against set criteria, and determine gaps and actions for resolution. They also develop capability frameworks and training programs. |
Governance Officer |
280105 |
Governance Officer professionals support decision making processes, leadership structures, management auditing and procedural development. | |
International and Stakeholder Agreements and Negotiation |
280101 |
International and Stakeholder Agreement and Negotiation professionals plan, organise, direct, control and coordinate policy advice, strategic planning and international policy negotiations and agreements. | |
International Delegations Management and Support |
280102 |
International Delegations Management and Support professionals manage visiting delegations, associated information and learning exchanges. | |
Strategic Policy Advice and Development |
280106 |
Strategic Policy Advice and Development professionals develop, analyse and modify government or commercial policies. They also set agendas and research and formulate and amend policy. |
TRADES AND LABOUR roles perform a variety of manual tasks that may involve the use of hand tools, power tools, air tools, and small heavy equipment.
Job Function |
Job Role |
Job Role Code |
Description |
Animal Attendants and Trainers |
Animal Attendant |
250502 |
Animal Attendant professionals train, feed, groom and care for animals. They also complete basic administrative tasks.* |
Dog Training/Breeding |
250501 |
Dog Training/Breeding professionals breed and care for dogs and train them to obey commands and undertake specific tasks.* | |
Labourers |
Cleaning |
250309 |
Cleaning professionals clean offices, residential complexes, hospitals, schools, industrial work areas, industrial machines, construction sites and other commercial premises.* |
Gardening |
250302 |
Gardening professionals plant, cultivate, maintain, plan and construct parks, gardens and landscapes, and inspect, diagnose and treat trees and shrubs.* | |
Handyperson |
250304 |
Handyperson professionals clean, paint, repair and maintain buildings, grounds and facilities.* | |
Horticulture |
250301 |
Horticulture professionals study and cultivate plants, including conservation, planning and constructing garden landscapes and arboriculture. | |
Housekeeping |
250305 |
Housekeeping professionals clean, vacuum and mop floors, make beds, and re-stock mini bars and bathroom supplies in commercial or residential premises.* | |
Kitchen Hand |
250310 |
Kitchen Hand professionals assist kitchen and service staff in preparing and serving food, and clean food preparation and service areas.* | |
Labouring |
250303 |
Labouring professionals perform a variety of routine, manual tasks. | |
Mess Steward |
250306 |
Mess Steward professionals undertake basic food and domestic service tasks and activities. | |
Range Technician |
250311 |
Range Technician professionals complete tasks and activities relating to the operation of Defence firearms ranges. | |
Security Officer/Guard |
250308 |
Security Officer/Guard professionals provide security and investigative services to organisations and individuals.* | |
Store person |
250307 |
Store person professionals receive, handle and despatch goods in a store or warehouse. | |
Trades |
Carpentry |
250401 |
Carpentry professionals construct, erect, install, renovate and repair structures and fixtures made of wood, plywood, wallboard and other materials. They also cut, shape and fit timber parts to form structures and fittings.* |
Chef/Cook |
250407 |
Chefs/Cook professionals prepare, season and cook food in a dining or catering establishment.* | |
Communications |
250402 |
Communications professionals install, maintain and repair data transmission equipment, aerial lines, conduits, cables, radio antennae and telecommunications equipment and appliances.* | |
Electrician |
250403 |
Electrician professionals design, assemble, install, test, commission, diagnose, maintain and repair electrical networks, systems, circuits, equipment, components, appliances and facilities for industrial, commercial and domestic purposes. They also service and repair lifts, escalators and related equipment.* | |
General Tradesperson |
250404 |
General Tradesperson professionals undertake trade certified functions for an organisation. | |
Instrument Electrician |
250405 |
Instrument Electrician professionals install, modify, maintain and repair electronic instruments and control systems.* | |
Plumbing |
250406 |
Plumbing professionals install, maintain and repair pipes, drains, guttering and metal roofing, mechanical services and related equipment for water supply, gas, drainage, sewerage, heating, cooling and ventilation systems.* | |
Transport and Logistics |
Air Traffic Control |
250201 |
Air Traffic Control professionals ensure the safe and efficient movement of aircraft in controlled airspace and aerodromes by directing aircraft movements.* |
Driving |
250202 |
Driving professionals drive vehicles to transport passengers/ cargo to destinations. They also maintain vehicles. | |
Fleet Maintenance and Management |
250203 |
Fleet Maintenance and Management professionals conduct acquisition and on-going management of the organisation's vehicle fleet. | |
Logistics |
250204 |
Logistics professionals coordinate the purchasing, receipt, recording, monitoring, and distribution of goods and services They also conduct the clearance and collection of imported cargo and shipment of cargo for export.* | |
Refuelling |
250205 |
Refuelling professionals coordinate and operate fuelling equipment. They ensure appropriate safety and operational procedures have been met in refuelling a vehicle and other machinery, or in the storage of fuel. | |
Vehicles and Equipment Maintenance/Operation |
Deck Hand |
250106 |
Deck Hand professionals carry out a range of basic duties essential to the running and maintenance of a boat or ship. |
Mechanic |
250101 |
Mechanic professionals repair, maintain and test motor vehicle and other internal combustion engines and related mechanical components.* | |
Metal Fitter/Machinist |
250102 |
Metal Fitter/Machinist professionals fit and assemble fabricated metal parts into products, set up machining tools, production machines and textile machines. They also operate machining tools and machines to shape metal stock and castings.* | |
Plant Inspection |
250103 |
Plant Inspection professionals inspect plant machines and equipment to ensure safety and integrity. | |
Plant Operation |
250104 |
Plant Operation professionals operate plants to excavate earth, ore and rock, break up pavement, road, rock and obstructions, move and load earth, rock and debris, and level, smooth and compact surfaces in construction and other projects.* | |
Print Machine Operation |
250105 |
Print Machine Operation professionals produce books, magazines, newspapers, brochures, posters, leaflets, packaging materials and stationery using printing presses.* |