Final exam pool items (Chs. 9, 11, 12, 13, 14, 15 & 17 not 18)



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a.

demonstration

b.

scientific

c.

fantasy

d.

testimonial

e.

humorous


ANS: E

The ad is intended as gentle humor. See Exhibit 15.2.

PTS: 1 REF: 227 OBJ: 15-3 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy | TB&E Model Promotion

62. Ads for General Foods International Coffees all feature the slogan, "It stirs the soul." Given this information and the fact that the ads feature flowers, soft lights, and romantic settings, you know that these ads use a _____ executional style.

a.

demonstration

b.

lifestyle

c.

spokesperson

d.

scientific

e.

mood


ANS: E

The ads build a mood around the coffee. See Exhibit 15.2.

PTS: 1 REF: 227 OBJ: 15-3 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy | TB&E Model Promotion

63. In an advertisement for Dow bathroom cleaner, animated, talking scrubbing bubbles are used to show how hard the bubbles work to clean. The lively scrubbing bubbles appear in all advertisements for this product and are depicted on the packaging. This is an example of a _____ executional style.

a.

spokesperson

b.

lifestyle

c.

slice-of-life

d.

fantasy

e.

product symbol


ANS: E

A product symbol (such as the animated scrubbing bubbles) is an executional style that uses a character to represent the product. See Exhibit 15.2.

PTS: 1 REF: 227 OBJ: 15-3 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy | TB&E Model Promotion

64. In an advertisement for Planters peanuts and trail mix, a peanut wearing a monocle and a top hat and called Mr. Peanut represents the product quality. Mr. Peanut appears in all of the advertisements for Planters. This is an example of how a company can use a _____ executional style.

a.

product symbol

b.

lifestyle

c.

spokesperson

d.

fantasy

e.

scientific evidence


ANS: A

Message execution is the development of how the advertisement will be portrayed, and a product symbol (such as Mr. Peanut) is an executional style that uses a character to represent the product. See Exhibit 15.2.

PTS: 1 REF: 227 OBJ: 15-3 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy | TB&E Model Promotion

65. Which of the following statements about the use of executional styles in foreign advertising is true?

a.

The same executional styles used in the United States are also used successfully in Europe.

b.

Foreign advertising is sometimes sexually oriented or aesthetically imaginative.

c.

The "Just Do It" campaign was especially successfully in Europe.

d.

Europeans prefer a direct-sell approach in their ads.

e.

European executional styles typically avoid the use of symbols and visual images.


ANS: B

The U.S. and European markets prefer distinctly different executional styles of advertising.

PTS: 1 REF: 228 OBJ: 15-3 TYPE: Comp

TOP: AACSB Reflective Thinking | TB&E Model Promotion | TB&E Model International Perspective

66. An ad for the General Electric Advantium microwave shows people rushing from one place to another and has the headline, "If your life moves this fast, maybe your oven should too." According to the ad, even though there never seems to be enough time to cook, this microwave will help you prepare home-cooked meals. This is an example of the use of a _____ executional style.

a.

humorous

b.

lifestyle

c.

mood

d.

scientific

e.

demonstration


ANS: B

This ad shows how well the product can fit it with the consumer's lifestyle. See Exhibit 15.2.

PTS: 1 REF: 227 OBJ: 15-3 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy | TB&E Model Promotion

67. Which of the following statements about postcampaign evaluation is true?



a.

Evaluating an advertising campaign can be the most demanding task facing advertisers.

b.

Testing ad effectiveness can be done either before or after the campaign.

c.

Most advertising campaigns aim to create an image for the product instead of asking for action.

d.

Even if an ad campaign has been particularly successful, advertisers will typically conduct a postcampaign evaluation.

e.

All of the statements about postcampaign evaluation are true.

ANS: E PTS: 1 REF: 228 OBJ: 15-3 TYPE: Comp

TOP: AACSB Reflective Thinking | TB&E Model Strategy

68. Which of the following statements about developing an advertising campaign is true?



a.

Advertisers use DAGMAR to determine the product's appeal.

b.

The last stage in the process is to execute the message.

c.

The product's unique selling proposition is identified early so that advertising objectives can be efficiently set.

d.

Evaluating results of an advertising campaign helps marketers to adjust objectives for future campaigns.

e.

In developing an advertising campaign, it is more important for the advertiser to identify the attributes than the benefits.

ANS: D


DAGMAR is used to set advertising objectives. The last stage of the process is campaign evaluation. The unique selling proposition is identified after benefits (not attributes) are defined.

PTS: 1 REF: 226 OBJ: 15-3 TYPE: Comp

TOP: AACSB Reflective Thinking | TB&E Model Strategy

69. Creative work in an advertising campaign cannot be completed without knowing which message channel will be used to convey the message to the target market. The message channel is the:



a.

medium

b.

product network

c.

attribute

d.

appeal

e.

executor

ANS: A PTS: 1 REF: 228 OBJ: 15-4 TYPE: Def

TOP: AACSB Communication | TB&E Model Strategy

70. _____ is the series of decisions advertisers make regarding the selection and use of media that will optimally and cost-effectively communicate the message to the target audience.



a.

Promotional implementation

b.

Marketing mix planning

c.

Media planning

d.

Media reach and frequency strategy

e.

Media targeted selection

ANS: C PTS: 1 REF: 228 OBJ: 15-4 TYPE: Def

TOP: AACSB Reflective Thinking | TB&E Model Strategy

71. Which of the following statements about the selection of media for advertising is true?



a.

Creative planning for an ad that goes on a billboard is the same as the planning for an ad that runs on television.

b.

The media selection is typically unrelated to the advertising objectives.

c.

The appeal and executional style of the ad strongly affect the media selection.

d.

Creative work is finished before the media are selected.

e.

None of these statements about the selection of media for advertising is true.

ANS: C


Advertising objectives strongly affect the media that are selected as does the creative work, which cannot be finished until the media selection is made.

PTS: 1 REF: 228 OBJ: 15-4 TYPE: Comp

TOP: AACSB Reflective Thinking | TB&E Model Strategy

72. _____ advertising has the advantages of being both timely and geographically flexible.



a.

Television

b.

Newspaper

c.

Outdoor

d.

Magazine

e.

Catalog

ANS: B


Newspapers are often used by local retailers because they are current and flexible and directed to a local but wide market.

PTS: 1 REF: 229 OBJ: 15-4 TYPE: Comp

TOP: AACSB Reflective Thinking | TB&E Model Promotion

73. An ad for Gloria Vanderbilt jeans contained information about the Dillard department stores where the jeans could be purchased. This ad was most likely an example of _____ advertising.

a.

comparative

b.

institutional

c.

cooperative

d.

advocacy

e.

strategic


ANS: C PTS: 1 REF: 229 OBJ: 15-4 TYPE: App

TOP: AACSB Reflective Thinking | TB&E Model Promotion

74. _____ advertising is an arrangement under which a manufacturer pays a percentage of the advertising cost for an ad that a retailer places for the manufacturer's brand.



a.

Advocacy

b.

Comparative

c.

Institutional

d.

One-to-one

e.

Cooperative

ANS: E PTS: 1 REF: 229 OBJ: 15-4 TYPE: Def

TOP: AACSB Reflective Thinking | TB&E Model Promotion

75. One of the reasons why a retailer might avoid the use of newspaper advertising is:



a.

absence of geographic selectivity

b.

short lead time

c.

year-round readership

d.

little demographic selectivity

e.

high individual market coverage

ANS: D


See Exhibit 15.3.

PTS: 1 REF: 229 OBJ: 15-4 TYPE: Comp

TOP: AACSB Reflective Thinking | TB&E Model Promotion | TB&E Model Strategy

76. One of the advantages of television advertising is:



a.

short life of message

b.

long lead time

c.

commercial clutter

d.

high costs

e.

ability to reach wide and diverse audience

ANS: E


See Exhibit 15.3.

PTS: 1 REF: 229 OBJ: 15-4 TYPE: Comp

TOP: AACSB Reflective Thinking | TB&E Model Promotion | TB&E Model Strategy

77. Which of the following statements about Internet advertising is true?



a.

It is easy to measure ad effectiveness with this medium.

b.

It is a medium to which all consumers have access.

c.

It is the fastest growing of all the advertising media.

d.

There is a long lead time required for creating Internet ads.

e.

By its very nature, this medium reaches a broad, diverse audience.

ANS: C


See Exhibit 15.3.

PTS: 1 REF: 229 | 231 OBJ: 15-4 TYPE: Comp

TOP: AACSB Reflective Thinking | TB&E Model Promotion | TB&E Model Online/Computer

78. One of the main advantages of _____ advertising is its extreme market selectivity.



a.

television

b.

newspaper

c.

magazine

d.

radio

e.

outdoor

ANS: C


Magazines are available for almost every market segment and can be highly specialized

PTS: 1 REF: 230 OBJ: 15-4 TYPE: Comp

TOP: AACSB Reflective Thinking | TB&E Model Promotion

79. Which of the following is NOT an advantage offered by radio to its advertisers?



a.

billions of listeners

b.

relatively low cost

c.

targeting power

d.

ability to change spots quickly

e.

timelines and geographic flexibility

ANS: A


Radio stations are often local and do not reach the widest audiences.

PTS: 1 REF: 230 OBJ: 15-4 TYPE: Comp

TOP: AACSB Reflective Thinking | TB&E Model Promotion

80. Advertising in the form of a 30-minute advertisement that resembles a TV talk show is called a(n):



a.

infomercial

b.

extended sales pitch

c.

mega-mercial

d.

ad expander

e.

prolonged advertisement

ANS: A PTS: 1 REF: 230 OBJ: 15-4 TYPE: Def

TOP: AACSB Reflective Thinking | TB&E Model Promotion

81. The Flow-Bee hair cutting vacuum cleaner attachment is shown during a half-hour television spot. The product is demonstrated on volunteer studio audience members, testimonials are given by Flow-Bee owners, and viewers are encouraged to order the product through a toll-free telephone number. Flow-Bee is using the _____ form of advertising.

a.

mega-mercial

b.

ad expander

c.

infomercial

d.

prolonged ad

e.

extended sales pitch


ANS: C

Advertising in the form of a 30-minute advertisement that resembles a TV talk show is called an infomercial.

PTS: 1 REF: 230 OBJ: 15-4 TYPE: App

TOP: AACSB Reflective Thinking | TB&E Model Promotion

82. Outdoor advertising:



a.

is often used to sell specialty products

b.

is a flexible low-cost medium that can take many forms

c.

is a high-cost medium

d.

can be used to reach a narrow, selective target market

e.

is not affected by noise

ANS: B


Outdoor advertising is a low-cost medium, that reaches a broad and varied audience, but may be subject to many distractions (noise). It often advertises convenience and shopping products.

PTS: 1 REF: 231 OBJ: 15-4 TYPE: Comp

TOP: AACSB Reflective Thinking | TB&E Model Promotion

83. The U.S. Army created a video game called America’s Army to boost its recruiting efforts. The game is an example of:

a.

an interconnect

b.

a videomercial

c.

advergaming

d.

a relationship tool

e.

an infomercial


ANS: C

Advergaming is the placing of advertising messages in Web-based or video games to advertise or promote a product (in this case, the U.S. Army).

PTS: 1 REF: 231 OBJ: 15-4 TYPE: App

TOP: AACSB Reflective Thinking | TB&E Model Promotion | TB&E Model Online/Computer

84. Miller Brewing Company hired Red Sky Interactive to design an entertaining online game that would convey the brand essentials of its Miller Lite beer while appealing to its target demographic. The result: the "Miller Lite Virtual Racing League" (VRL), an online stock car racing game that allows users to customize their vehicles, compete for sponsorship money, and run their team against those of friends. Miller used _____ to reach its target market.

a.

an infomercial

b.

a videomercial

c.

a relationship tool

d.

advergaming

e.

an interconnect


ANS: D

Advergaming is the placing of advertising messages in Web-based or video games to advertise or promote a product.

PTS: 1 REF: 231 OBJ: 15-4 TYPE: App

TOP: AACSB Reflective Thinking | TB&E Model Promotion | TB&E Model Online/Computer

85. Which of the following is NOT identified in the text as a factor that influences media selection?



a.

audience selectivity

b.

cost per contact

c.

use of cooperative advertising

d.

media flexibility

e.

reach

ANS: C


If cooperative advertising is available, manufacturers usually allow use of these dollars in any media.

PTS: 1 REF: 232 OBJ: 15-4 TYPE: Comp

TOP: AACSB Reflective Thinking | TB&E Model Promotion

86. When the company that produces Testamints candy, the candy that comes with spiritual messages on each piece, decides how much space and/or time will be placed in each advertising medium that the company wants to use, the candy manufacturer is determining its:

a.

marketing mix

b.

media mix

c.

promotional plan

d.

advertising campaign

e.

reach objectives


ANS: B

The media mix is the combination of media to be used and the volume of advertising that will be conducted among the various media vehicles.

PTS: 1 REF: 232 OBJ: 15-4 TYPE: App

TOP: AACSB Reflective Thinking | TB&E Model Strategy

87. _____ usually is NOT used as a basis used for making media mix decisions.



a.

Media schedule

b.

Cost per thousand

c.

Reach

d.

Frequency

e.

Audience selectivity

ANS: A


The media schedule will be the result AFTER the media mix decisions are made, based on the other four factors

PTS: 1 REF: 232 | 234 OBJ: 15-4 TYPE: Comp

TOP: AACSB Reflective Thinking | TB&E Model Strategy

88. The manufacturer of Testamints candy, the candy that comes with spiritual messages on each piece, estimates the product's new advertising campaign will reach 1,750,000 people and will cost $400,000 if the company uses radio and newspaper, and $6.5 million if it uses television. The company's decision seems to rest on:

a.

flexibility

b.

cost per contact

c.

noise level

d.

life span

e.

geographic selectivity


ANS: B

Cost per contact is the cost of reaching one member of the market. Comparing the cost of contacting the same amount of people using different media mixes is a common aid in selecting media.

PTS: 1 REF: 232 OBJ: 15-4 TYPE: App

TOP: AACSB Reflective Thinking | TB&E Model Promotion | TB&E Model Strategy

89. Advertisers categorize ads on shopping carts at grocery stores and ads at gas station pumps as examples of:



a.

communications networks

b.

alternative media

c.

distribution channels for ads

d.

outdoor advertising

e.

direct advertising

ANS: B PTS: 1 REF: 232 OBJ: 15-4 TYPE: Def

TOP: AACSB Reflective Thinking | TB&E Model Strategy

90. Why are advertisers looking to alternative media to advertise their products?



a.

guaranteed profits

b.

maximum advertising exposure

c.

to cut through the clutter of traditional media

d.

to minimize problems associated with reach

e.

to maximize noise levels

ANS: C PTS: 1 REF: 232 OBJ: 15-4 TYPE: Def

TOP: AACSB Communication | TB&E Model Strategy | TB&E Model Promotion

91. After a visit to Athens, the International Olympic Committee representative said, "If you look around Athens, it is one of the most visually polluted cities in terms of outdoor advertising in all of Europe." In terms of media selection, this condition means that outdoor advertising in Athens has:

a.

minimum reach

b.

no geographic selectivity

c.

limited flexibility

d.

high noise levels

e.

confirmed selectivity


ANS: D

There are lots of distractions to the target audience.

PTS: 1 REF: 233 OBJ: 15-4 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy

92. _____ measures the number of different target consumers who are exposed to a commercial at least once.



a.

Noise level

b.

Frequency

c.

Reach

d.

Synchronization

e.

Cost per contact

ANS: C PTS: 1 REF: 232 OBJ: 15-4 TYPE: Def

TOP: AACSB Communication | TB&E Model Strategy | TB&E Model Promotion

93. _____ is a measure of the number of times an individual is exposed to a brand message. It is used to measure the intensity of a specific medium's coverage.



a.

Synchronization

b.

Reach

c.

Cost per contact

d.

Media scheduling

e.

Frequency

ANS: E PTS: 1 REF: 232 OBJ: 15-4 TYPE: Def

TOP: AACSB Communication | TB&E Model Strategy

94. A medium's ability to reach a precisely defined market is its:



a.

audience selectivity

b.

market singularity

c.

geographic selectivity

d.

noise filtering ability

e.

life span

ANS: A PTS: 1 REF: 232-233 OBJ: 15-4 TYPE: Def

TOP: AACSB Communication | TB&E Model Strategy

95. Media vehicles like Time and Newsweek magazines appeal to a wide cross section of the population. In contrast, American Rifleman and Fitness magazines have high levels of:

a.

longevity

b.

audience selectivity

c.

geographic selectivity

d.

flexibility

e.

market singularity


ANS: B

A medium's ability to reach a precisely defined market is audience selectivity.

PTS: 1 REF: 232-233 OBJ: 15-4 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy

96. Prices on items sold by supermarkets change frequently, and they often offer special sales to match or beat the prices of their competitors. Therefore, _____ is a major consideration when a supermarket selects an advertising vehicle.



a.

audience duplication

b.

noise level

c.

life span

d.

cost per contact

e.

flexibility

ANS: E


Flexibility of the medium refers to the ability to change the message to fit changing market conditions.

PTS: 1 REF: 233 OBJ: 15-4 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy | TB&E Model Promotion

97. Billboard advertisements often have to compete for a driver's attention with traffic, passengers, radio, or other billboards. Billboard advertising would be described as:



a.

lacking any geographic selectivity

b.

the most flexible advertising medium

c.

having a high noise level

d.

having a low noise level

e.

being a great channel for informative ads

ANS: C


Noise level is the amount of distractions--other advertisements, people, competing sounds in the environment, or news stories--involved with a type of medium. Outdoor advertising such as billboards suffers from a great deal of competing noise.

PTS: 1 REF: 233 OBJ: 15-4 TYPE: Comp

TOP: AACSB Reflective Thinking | TB&E Model Promotion | TB&E Model Strategy

98. Advertisers are often concerned with the noise level in a medium. The medium that is assumed to have the lowest noise level is:



a.

radio

b.

television

c.

direct mail

d.

newspaper

e.

magazines

ANS: C


Noise level is the amount of distractions—other advertisements, people, competing sounds in the environment, or news stories—involved with a type of medium.

PTS: 1 REF: 233 OBJ: 15-4 TYPE: Comp

TOP: AACSB Communication | TB&E Model Strategy

99. Because Samuel Cabot, Inc., a manufacturer of premium-grade wood stains, wants to spend its promotional budget on advertisements that will have a long life span so the ad will be around when the homeowner needs such a product, it should use _____ advertising.

a.

newspaper

b.

radio

c.

television

d.

magazine

e.

creative


ANS: D

Some media such as magazines have a long life span with the consumer, and advertisements may be seen repeatedly. Ads in other media such as radio and television are gone instantly.

PTS: 1 REF: 233 OBJ: 15-4 TYPE: App

TOP: AACSB Reflective Thinking | TB&E Model Promotion | TB&E Model Strategy

100. Advertising researchers today are discussing the qualitative factors that should be present during media selection. Which of the following is an example of one of those qualitative factors for placing television advertising?



a.

how well the program is liked by potential consumers

b.

the kind of noise filtration system used by the network

c.

the clarity of the picture

d.

whether the medium is satellite- or cable-based

e.

all of the choices

ANS: A


The text discusses how audience behavior should be considered when making media selections.

PTS: 1 REF: 233 OBJ: 15-4 TYPE: Comp

TOP: AACSB Reflective Thinking | TB&E Model Strategy

101. Products in the latter stages of the product life cycle, which are advertised on a reminder basis use, a(n) _____ media schedule.



a.

intermittent

b.

bursting

c.

continuous

d.

trailing

e.

unremitting

ANS: C PTS: 1 REF: 234 OBJ: 15-4 TYPE: Def

TOP: AACSB Communication | TB&E Model Strategy | TB&E Model Product

102. With a(n) _____ media schedule, the advertiser may schedule the ads heavily every other month to achieve a greater impact with an increased frequency and reach at those times.



a.

intermittent

b.

flighted

c.

periodic

d.

unremitting

e.

alternating

ANS: B PTS: 1 REF: 234 OBJ: 15-4 TYPE: Def

TOP: AACSB Communication | TB&E Model Strategy | TB&E Model Promotion

103. A(n) _____ media schedule combines continuous scheduling throughout the year with a flighted schedule during the best sales periods.



a.

pulsing

b.

bursting

c.

unremitting

d.

rhythmic

e.

vibrating

ANS: A PTS: 1 REF: 234 OBJ: 15-4 TYPE: Def

TOP: AACSB Communication | TB&E Model Strategy

104. Which of the following products is most likely to use a pulsing media schedule?



a.

romance novels

b.

gasoline

c.

band instruments

d.

baking soda

e.

ceiling fans

ANS: C


Band instruments would be most heavily advertised just prior to the opening of the new school year.

PTS: 1 REF: 234 OBJ: 15-4 TYPE: Comp

TOP: AACSB Communication | TB&E Model Strategy | TB&E Model Product

105. Which of the following products is most likely to have a seasonal media schedule?



a.

aromatherapy candles

b.

masking tape

c.

airplane tickets

d.

charcoal

e.

soft drinks

ANS: D


Seasonal products like charcoal are not advertised year-round because they are not used year-round.

PTS: 1 REF: 234 OBJ: 15-4 TYPE: Comp

TOP: AACSB Communication | TB&E Model Strategy | TB&E Model Product

106. A(n) _____ designates the vehicles, specific publications or programs, and the insertion dates of advertising.



a.

advertising plan

b.

media schedule

c.

promotion strategy

d.

ad outline

e.

promotional profile

ANS: B PTS: 1 REF: 234 OBJ: 15-4 TYPE: Def



TOP: AACSB Reflective Thinking | TB&E Model Strategy

107. Meek's Hunting Emporium is a retail store that carries all the products hunters need or think they need. It has set up an advertising plan that allows it to advertise every day prior to the opening of quail-, deer-, and turkey-hunting seasons on four local radio stations, as well as in the local newspapers. This is an example of a:

a.

message execution plan

b.

media profile

c.

reach program

d.

media schedule

e.

frequency timetable


ANS: D

The media schedule designates when and where advertising will appear.

PTS: 1 REF: 234 OBJ: 15-4 TYPE: App

TOP: AACSB Reflective Thinking | TB&E Model Strategy

108. Budweiser uses reminder advertising that runs steadily all year. This is an example of a _____ media schedule.

a.

seasonal

b.

pulsed

c.

flighted

d.

consecutive

e.

continuous


ANS: E

A continuous media schedule allows advertising to run steadily throughout the advertising period.

PTS: 1 REF: 234 OBJ: 15-4 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy

109. Knight's Dinner Theater runs ads in the entertainment section of the local newspaper every first weekend of each month. This is a _____ scheduling plan.

a.

flighted

b.

continuous

c.

bursting

d.

seasonal

e.

replication


ANS: A

Flighted media scheduling schedules ads heavily for a period, then drops them, and then repeats them

PTS: 1 REF: 234 OBJ: 15-4 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy

110. Mother Goose is the name of a retail store that caters to preteens. It advertises regularly both on radio and in the daily newspaper. The month prior to the beginning of each new school year, the store buys extra advertising space and time. This is an example of a(n) _____ scheduling plan.

a.

continuous

b.

replication

c.

interval

d.

seasonal

e.

pulsing


ANS: E

Pulsing combines continuous scheduling with an extra "pulse" during heavy sale periods.

PTS: 1 REF: 234 OBJ: 15-4 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy

111. Products such as surfboards, swimsuits, lawn mowers, allergy medication, and flower seeds are most likely to be advertised with a _____ media schedule.



a.

flighted

b.

pulsing

c.

seasonal

d.

continuous

e.

consecutive

ANS: C


Products that are used more during certain times of the year tend to follow a seasonal strategy.

PTS: 1 REF: 234 OBJ: 15-4 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy

112. _____ is the promotional mix element that evaluates public attitudes, identifies issues that may elicit public concern, and executes programs to gain public understanding and acceptance.



a.

Personal selling

b.

Advertising

c.

Mass communications

d.

Public relations

e.

Sales promotion

ANS: D PTS: 1 REF: 234 OBJ: 15-5 TYPE: Def

TOP: AACSB Reflective Thinking | TB&E Model Strategy

113. Pepsi-Cola like Coca-Cola was charged with selling soft drinks that had a high level of pesticides in India. A newspaper article on why Pepsi-Cola promoted an Indian-born manager to the job of chief executive officer is an example of:



a.

a sales promotion

b.

free advertising

c.

direct marketing communications

d.

newspaper advertising

e.

publicity


ANS: E

Publicity is the effort to capture media attention.

PTS: 1 REF: 234 OBJ: 15-5 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy

114. A news story on the arrest of the chairman of Shanghai Electric Company for “violating certain rules and regulations of Chinese Communist Party” is an example of:

a.

a sales promotion

b.

free advertising

c.

demarketing

d.

newspaper advertising

e.

publicity


ANS: E

Publicity can be either positive or negative.

PTS: 1 REF: 234 OBJ: 15-5 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy

115. The recent accusations of steroid usage lodged against the alleged winner of the Tour de France created _____ for the bicycle race.



a.

numerous sales promotion opportunities

b.

free positive advertising

c.

numerous demarketing opportunities

d.

personal selling opportunities

e.

a great deal of publicity

ANS: E PTS: 1 REF: 234 OBJ: 15-5 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy

116. Tools for the public relations manager include all of the following EXCEPT:



a.

press relations

b.

product publicity

c.

lobbying

d.

sales promotions

e.

corporate communications

ANS: D


Sales promotions are not part of public relations.

PTS: 1 REF: 234-235 OBJ: 15-5 TYPE: Comp



TOP: AACSB Communication | TB&E Model Strategy

117. When Sara Lee developed crustless bread, it probably planned to rely on _____ to gain exposure for the bread and to explain how the convenience of the product justifies its higher price. Sara Lee could not have done this if the product had not been new and innovative.

a.

marketing research

b.

sales promotion

c.

personal selling

d.

advertising

e.

publicity


ANS: E

Publicity (a form of public relations) for new, innovative products can result in more exposure than conventional advertising and other promotional tools.

PTS: 1 REF: 235 OBJ: 15-5 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy | TB&E Model Product

118. Stormbreaker, a new spymovie, details the story of Alex Rider who, after the death of his uncle, is recruited as an M16 spy. Armed with a special set of gadgets, Rider's mission is to save millions of lives. In James Bond fashion, the Cross pen serves as one of the key gadgets in the film. The maker of Cross pen paid to have its pen featured in this movie. This is an example of:

a.

advertising

b.

a sales promotion

c.

paid-for public relations

d.

product placement

e.

lobbying


ANS: D

Product placement is a public relations tool and is used to create product exposure.

PTS: 1 REF: 235 OBJ: 15-5 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy | TB&E Model Product

119. On an episode of ER, one of the doctors asked a nurse for a Nitrolingual Pumpspray, which is used for acute relief of chest pain caused by angina. The free appearance of the product on the show gave its small manufacturer some needed publicity. This was an example of how _____ can result in positive publicity.

a.

product placement

b.

show sponsorship

c.

product advertising

d.

product promotion

e.

two-way communication


ANS: A PTS: 1 REF: 235 OBJ: 15-5 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy | TB&E Model Product

120. General Mills put together a brochure titled, "A Guide to Good Food, Good Health," which it made available to elementary teachers at the beginning of a school year so that the teachers could use the brochures to explain to children why it is important to eat right. This is an example of which public relations tool?

a.

product placement

b.

event sponsorship

c.

consumer education

d.

crisis management

e.

lobbying


ANS: C PTS: 1 REF: 235 OBJ: 15-5 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy

121. Many people have trouble defining the term "casual dress" when it comes to what is appropriate to wear to work. Levi Strauss & Co. put together a newsletter and a video detailing what was suitable for casual work attire. Levi sent the video to human resources managers all over the United States. This is an example of:

a.

event advocacy

b.

lobbying

c.

product placement

d.

consumer education

e.

issue sponsorship


ANS: D

Consumer education is a type of public relations in which the user benefits by educating the consumer about the usefulness of its products.

PTS: 1 REF: 235 OBJ: 15-5 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy

122. Ford Motor Company is hoping the popularity of first-season American Idol winner Kelly Clarkson will attract consumers to the artist’s 24-city concert series and drive concertgoers to dealerships. Ford’s _____ of this tour is part of Ford’s “Bold Moves” marketing campaign, and Ford is gambling that its target market will react positively to its brand being associated with the tour.

a.

product placement

b.

event placement

c.

consumer education

d.

crisis management

e.

sponsorship


ANS: E

Sponsorship is a public relations strategy in which a company spends money to support an issue, cause, or event that is consistent with corporate objectives.

PTS: 1 REF: 235 OBJ: 15-5 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy

123. “Change Your Clock, Change Your Battery” was the name of an ad campaign jointly sponsored by Energizer and the International Association of Fire Chiefs. It was designed to encourage consumers to change the batteries in their smoke detectors when they reset their clocks due to daylight savings time changes. Energizer used:

a.

advocacy publicity

b.

lobbying

c.

product placement

d.

consumer education

e.

cause-related marketing


ANS: E

Cause-related marketing is a type of sponsorship involving the association of a for-profit company and a nonprofit organization.

PTS: 1 REF: 236 OBJ: 15-5 TYPE: App

TOP: AACSB Communication | TB&E Model Strategy

124. Companies that show support for recycling efforts and other examples of green marketing through advertising are engaged in:



a.

event publicity

b.

public relations profiling

c.

consumer intimidation

d.

sponsorship

e.

advocacy publicity

ANS: D


Green marketing is an important way for companies to build loyalties by promoting a popular issue.

PTS: 1 REF: 235 OBJ: 15-5 TYPE: Comp

TOP: AACSB Reflective Thinking | TB&E Model Strategy

125. How do public relations professionals use Internet Web sites?



a.

to introduce new products

b.

to promote existing products

c.

to obtain consumer feedback

d.

to showcase upcoming events

e.

to do all of these things

ANS: E PTS: 1 REF: 236 OBJ: 15-5 TYPE: Comp

TOP: AACSB Reflective Thinking | TB&E Model Promotion | TB&E Model Online/Computer

126. _____ is used by public relations specialists to handle the effects of unfavorable publicity.



a.

Media planning

b.

Crisis management

c.

Message power

d.

Damage control

e.

Communication narrowcasting

ANS: B PTS: 1 REF: 237 OBJ: 15-5 TYPE: Def

TOP: AACSB Reflective Thinking | TB&E Model Strategy

127. A newspaper article revealed that hazardous wastes buried in an on-site landfill at a paper manufacturer were leaking into the local water supply. Even though the company quickly stopped the leak and paid for an additional water purification system for the town, it still received some very negative publicity. The company should have:



a.

begun a pulsing advertising campaign

b.

implemented its crisis management plan

c.

used an ad campaign based on a fear appeal

d.

done nothing until the actual damage levels were determined

e.

ignored the publicity and assumed it would go away

ANS: B


Crisis management is used to handle the effects of unfavorable publicity.

PTS: 1 REF: 237 OBJ: 15-5 TYPE: App



TOP: AACSB Reflective Thinking | TB&E Model Strategy



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