55 How to bean effective mediator An effective mediator needs certain skills in order to achieve credibility and results preferably a proven record of success in mediation or negotiation
the ability to gain the trust, acceptance and cooperation of conflicting parties clear thinking in identifying the real problems and offering practical solutions knowledgeable about
the organizational structures, strategies and attitudes of the conflicting parties as well as any relevant laws or agreements Tactful and diplomatic with the necessary powers of persuasion and strong character to nudge the participants progressively towards an agreement.
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