Green university of bangladesh

a) I am satisfied with the delivered services provided by the Walton Group in the field of smartphones & TV

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walton service quality survey
walton service quality survey

a) I am satisfied with the delivered services provided by the Walton Group in the field of smartphones & TV.

data labels	b) Walton’s staff help provide information about their products and in providing other services.
strongly agree	3
agree	5
neutral	8
disagree	9
strongly disagree	5
total	30

data labels	c) I trust Walton’s services and am confident about the best quality of service.
strongly agree	5
agree	6
neutral	9
disagree	6
strongly disagree	4
total	30

data labels	d) Walton’s staff actively hears from the customers and provides services accordingly.
strongly agree	4
agree	7
neutral	7
disagree	8
strongly disagree	4

data labels	e) Walton Group provides all of its services physically.
strongly agree	10
agree	8
neutral	5
disagree	4
strongly disagree	3
total	30

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