Green university of bangladesh
a) I am satisfied with the delivered services provided by the Walton Group in the field of smartphones & TV
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walton service quality survey
walton service quality survey
a) I am satisfied with the delivered services provided by the Walton Group in the field of smartphones & TV.
strongly agree
5
agree
8
neutral
6
disagree
7
strongly disagree
4
total
30
data labels
b) Walton’s staff help provide information about their products and in providing other services.
strongly agree
3
agree
5
neutral
8
disagree
9
strongly disagree
5
total
30
data labels
c) I trust Walton’s services and am confident about the best quality of service.
strongly agree
5
agree
6
neutral
9
disagree
6
strongly disagree
4
total
30
data labels
d) Walton’s staff actively hears from the customers and provides services accordingly.
strongly agree
4
agree
7
neutral
7
disagree
8
strongly disagree
4
data labels
e) Walton Group provides all of its services physically.
strongly agree
10
agree
8
neutral
5
disagree
4
strongly disagree
3
total
30
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