Green university of bangladesh


a) I am satisfied with the delivered services provided by the Walton Group in the field of smartphones & TV



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walton service quality survey
walton service quality survey
a) I am satisfied with the delivered services provided by the Walton Group in the field of smartphones & TV.

strongly agree

5

agree

8

neutral

6

disagree

7

strongly disagree

4

total

30





data labels

b) Walton’s staff help provide information about their products and in providing other services.

strongly agree

3

agree

5

neutral

8

disagree

9

strongly disagree

5

total

30





data labels

c) I trust Walton’s services and am confident about the best quality of service.

strongly agree

5

agree

6

neutral

9

disagree

6

strongly disagree

4

total

30




data labels

d) Walton’s staff actively hears from the customers and provides services accordingly.

strongly agree

4

agree

7

neutral

7

disagree

8

strongly disagree

4




data labels

e) Walton Group provides all of its services physically.

strongly agree

10

agree

8

neutral

5

disagree

4

strongly disagree

3

total

30






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