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9 http://web.cba.neu.edu/~mzack/articles/kstrat/kstrat.htm 10 http://web.cba.neu.edu/~mzack/articles/kstrat/kstrat.htm 11 This and the following sections drawn heavily from the article, “Developing a Knowledge Strategy” by Michael Zack, California Management Review, Spring 1999, pp. 125-145. 12 Toffler, Alvin and Toffler, Heidi, Revolutionary Wealth, Knopf, 2006. 13 http://web.cba.neu.edu/~mzack/articles/kstrat/kstrat.htm 14 Hansen, Morten T.; Nohria, Nitin and Tierney, Thomas, “What’s Your Strategy for Managing Knowledge?” Harvard Business Review, March-April 1999, pp. 106-116. 15 http://hbswk.hbs.edu/archive/4778.html 16 Hagel, John III and Brown, John Seely, The Only Sustainable Edge — Why Business Strategy Depends on Productive Friction and Dynamic Specialization, Harvard Business School Press, 2005. 17 This essay draws heavily from the article, “Knowledge-Intensive Firms” by Raimo Nurmi, Business Horizons, May-June 1998. 18 Zack, Michael H., “Rethinking the Knowledge Based Organization”, Sloan Management Review, Summer 2003, pp. 67-71. 19 Zack, Michael H., “Rethinking the Knowledge Based Organization”, Sloan Management Review, Summer 2003, pp. 67-71. 20 Davis, Stan and Botkin, Jim. “The Coming of Knowledge-based Business”, Harvard Business Review, September-October 1994, pp. 165-170. 21 http://web.cba.neu.edu/~mzack/articles/kstrat/kstrat.htm 22 Stewart, Thomas A., The Wealth of Knowledge: Intellectual Capital and the Twenty-first Century Organization, Currency Books, 2003. 23 Drucker, Peter F., “The Coming of the New Organization”, Harvard Business Review, January-February 1988. 24 Drucker, Peter F., “The Coming of the New Organization”, Harvard Business Review, January-February 1988. 25 21 January 2006. 26 Hindle, Tim. “The New Organization-Survey: The Company”, The Economist, 19 January 2006, pp. 3-5. 27 Bryan, Lowell L. and Joyce, Claudia. “The 21st Century Organization: Big Corporations Must Make Sweeping Organizational Changes to Get the Best from Their Professionals”, Mckinsey Quarterly, 2005, Number 3, pp. 21- 29. 28 Davidson, Carl and Voss, Philip, Knowledge Management: An Introduction to Creating Competitive Advantage from Intellectual Capital, Vision Books, 2003. 29 Harvard Business Review, March 2005. 30 This part draws heavily from the article, “Communities of Practice: The Structure of Knowledge Stewarding” by Etienne Wenger in Knowledge Horizons: The Present and the Promise of Knowledge Management, edited by Charles Despres and Daniel, Chauvel, Butterworth Heinemann, 2001. 31 Davidson, Carl and Voss, Philip, Knowledge Management: An Introduction to Creating Competitive Advantage from Intellectual Capital, Vision Books, 2003. 32 Gupta, Anil K. and Govindarajan, Vijay, ”Knowledge Management’s Social Dimension: Lessons from Nucor Steel”, Sloan Management Review, Fall 2000, pp. 71-80. 33 Tiwana, Amrit, The Knowledge Management Toolkit: Orchestrating IT, Strategy, and Knowledge Platforms, Prentice Hall, 2002. 34 Argyris, Chris. On Organizational Learning, Blackwell Publishers, 1999. 35 O’Deli, Carla and Grayson, C. Jackson. “If Only We Knew What We Know: Identification and Transfer of Internal Best Practices” California Management Review, Spring 1998, pp. 154-174. 37 In his book The Knowledge Management Toolkit: Orchestrating IT, Strategy, and Knowledge Platforms, Prentice Hall, 2002. 38 In their article, “What Do We Know About CKOs?”, Knowledge Horizons, 2001. 39 Porter, Michael E., “Clusters and the New Economics of Competition”, Harvard Business Review, November-December 1998, pp. 77-90. 40 In her article, “Communities of Practice: The Structure of Knowledge Stewarding”, Knowledge Horizons, 2001. 41 It is a database in which the operations carried out on information items (data objects) are considered part of their definition. When database capabilities are integrated with object programming language capabilities, the result is an object-oriented database management system or ODBMS. An ODBMS makes database objects appear as programming language objects in one or more existing programming languages. ODBMSs extend the object programming language with transparently persistent data, concurrency control, data recovery, associative queries, and other database capabilities. 42 “Knowledge Sharing is a Human Behavior”, in Knowledge Management — Classic and Contemporary Works, edited by Daryl Morey, Mark Maybury and Bhavani Thuraisingham, University Press, 2001. 43 Harvard Business Review, July-August, 1997. 44 Bassie, Laurie J. and Buren, Mark E. Van, "New Measures for a New Era” in Knowledge Management — Classic and Contemporary Works, edited by Daryl Morey, Mark Maybury and Bhavani Thuraisingham, University Press, 2001. 45 Harvard Business Review, September 2004. 46 In his article, “Teaching smart people how to learn,” Harvard Business Review, May-June, 1991. 47 In his article, “Designing for Business Benefits form Knowledge Management,” Knowledge Horizon, 2001. 48 Hagel, John III and Brown, John Sleely, The Only Sustainable Edge: Why Business Strategy Depends on Productive Friction and Dynamic Specialization, Harvard Business School Press, 2005. 49 “Building Intangible Assets: A Strategic Framework for investing in Intellectual Capital”, in Knowledge Management — Classic and Contemporary Works, Edited by Daryl Morey, Mark Maybury and Bhavani Thuraisingham, University Press, 2001 50 Bassie, Laurie J. and Buren, Mark E. Van. “New Measures for a New Era”, in Knowledge Management — Classic and Contemporary Works, Edited by Daryl Morey, Mark Maybury and Bhavani Thuraisingham, University Press, 2001. 51 Knowledge Management — An Introduction to Creating Competitive Advantage from Intellectual Capital, published by Vision Books, 2003. 52“Tiwana, Amrit, The Knowledge Management Toolkit: Orchestrating IT, Strategy, and Knowledge Platforms, Prentice Hall, 2002. 53 Zack, Michael H., “Managing Codified Knowledge”, Sloan Management Review, Summer 1999, pp. 45-58. 54 Davis, Randall; Shrobe, Howard and Szolovits, Peter. “What is a Knowledge Representation?” Artificial Intelligence, Spring 1993. 56 In his article, “Building a Learning Organization,” Harvard Business Review, July-August 1993, pp. 78-93. 57 Reinhardt, Rudiger. “Knowledge Management: Linking Theory With Practice” in Knowledge Management — Classic and Contemporary Works, edited by Daryl Morey, Mark Maybury and Bhavani Thuraisingham, University Press, 2001. 58 In their article “Managing Professional Intellect,” in Harvard Business Review, March-April, 1996. ** Published in International Journal of Information Management (1995), Sloan Management Review (Fall 1993), International Journal of Information Management (1993), California Management Review (Spring 1996), and California Management Review (Spring 1998), respectively. 59 Nonaka, Ikujiro and Takeuchi, Hirotaka, The Knowledge Creating Company: How Japanese Companies Create the Dynamics of Innovation, Oxford University Press, 1995. 60 Harvard Business Review, March 2005. 61 In their article “Managing Professional Intellect: Making the Most of the Best”, Harvard Business Review, March-April 1996, pp. 71-80. 62 Davenport, Thomas H. Thinking For a Living, Harvard Business School Press, 2005. 63 This caselet draws heavily from Sumantra Ghoshal and Christopher Bartlett’s fascinating book The Individualized Corporation and the case, Mckinsey & Company: Knowledge & Learning, Harvard Business School, 1996. 64 This caselet draws heavily from the interview with Victor Newman, Chief Learning officer, Pfizer Research University, KM Review, January / February 2002. 65 This caselet draws heavily from the book The Individualized Corporation by Sumantra Ghoshal and Christopher Bartlett 66 This caselet draws heavily from Annalee Saxenian’s Fascinating book, Regional Advantage. 67 This caselet draws heavily from Jeffrey K. Liker’s book, The Toyota Way. 68 This caselet draws heavily from the book Thinking For A Living by Tom Davenport. 69 This caselet draws heavily from the article, “Knowledge Creation as a Synthesizing Process” by Ikujiro Nonaka and Ryono Toyama. 70 This caselet draws heavily from Dorothy Leonard’s article, “An Organic Learning System at Chaparral Steel”, Knowledge Management Review, July-August, 1998. 71 This caselet draws heavily from the book The Knowledge Creating Company by Nonaka and Takeuchi. 72 Nonaka, Ikujiro. “The Knowledge Creating Company”, Harvard Business Review, Nov. / Dec. 1991, pp. 96-104. 73 This caselet draws heavily from the interview with John Browne, former CEO of BP, Harvard Business Review, September-October 1997. 74 This case draws heavily from the article, “Managing Codified Knowledge” by Michael Zack, Sloan Management Review, Summer 1999. 75 This caselet draws heavily from the article, “Knowledge Management’s Social Dimension: Lessons from Nucor Steel” by Anil Gupta and Vijay Govindarajan, Sloan Management Review, Fall 2000. 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