Answers to Final Exams

b: Converting resources or inputs into outputs is at the core of most processes. c

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b: Converting resources or inputs into outputs is at the core of most processes. c: The purpose behind a process is to service a customer. So meeting or exceeding the customer is critical to the process. a: Process maps such as swim lanes help depict the flow of a process. c: Pareto charts are used to illustrate graphically a ranking or order between elements. a: Alternative A has the highest weighted score compared to the other alternatives. Alternative A has a score of 3.10 (1.20+1.50+.40) compared to 3.00 (.90+1.50+.60) for Alternative B and 2.90 (1.50+1.00+.40) for Alternative C. d: Level 4 c: Key Process Areas b: Variation d: Critical to Quality or CTQ b: FMEA Course 18 – Leadership c: Managers c: Administering when things get done d: Providing for the needs of co-workers a: Interpersonal function b: Positive attitude in others b: Collaborative Leadership c: Show respect for others a: Tactical Leader d: Leadership Practices Inventory or LPI b: ECI 360 Course 19 – Managing Projects b: Project Charter d: Planning a: Work Breakdown Structure c: Responsibility Assignment Matrix b: Scope, Time, and Costs c: Earned Value a: .75 ($ 120,000 / $ 160,000) d: Waterfall b: Design, Code and Test to c: Enterprise Architecture Download 181.5 Kb. Share with your friends: