Monitoring eAccessibility in Europe: 2011 Annual Report


Annex IV: Questionnaire to national experts for analysis of eAccessibility law and policy in Europe



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Annex IV: Questionnaire to national experts for analysis of eAccessibility law and policy in Europe.

Filling Procedure


How to complete the research template

This is the research template for the data gathering about eAccessibility in EU and non-EU countries commissioned by the Information Society and Media Directorate General of the European Commission. The study examines which combinations of law and policy instruments we find in the countries and analyzes how the European Community and the Member States may achieve more effective combinations of policy measures. You may find more information about the project as it develops on http://www.eaccessibility-monitoring.eu.

The purpose of the questionnaire is to provide comparative data about the law and policy approaches and practices to enhance accessibility to information and communication technology for end users (including people with disabilities and the elderly) in the individual countries. Compared to earlier studies the present questionnaire aims to achieve a better understanding of the factors that may further or hamper effective implementation of policy measures to advance in eAccessibility in the individual countries. To be able to interpret your answers we kindly request that you explain your scoring or assessment of how advanced or effective the policy measures are, and provide full references to relevant reports whenever available.

Basically, two information gathering techniques are foreseen: First, information can be collected by examining existing national and international statistics, public policy documents, public websites, and documents provided by disability organisations and ICT manufacturers. We anticipate that you to a large extent may draw on existing reports commissioned by the European Commission. Second, information can be gathered by interrogating stakeholders such as public authorities and organisations of and by people with disabilities.

In many cases the 2007 policy inventory published from the study “Measuring progress of eAccessibility in Europe” (available at http://ec.europa.eu/information_society/activities/einclusion/library/studies/meac_study/index_en.htm) and the ePractice eGovernment and eInclusion factsheets (available at http://www.epractice.eu/en/factsheets) up-dated in 2009 may be useful. You may also find useful information in the report “eInclusion public policies in Europe” (available at http://ec.europa.eu/information_society/activities/einclusion/library/studies/docs/einclusion_policies_in_europe.doc ).

We have included more detailed suggestions under each section or the individual questions.

For the data collection covered by the present questionnaire you may send an email to the mailing list policy.expert@technosite.es. If you have any questions or doubts, please do not hesitate to contact us.

Thank you for your collaboration.

Background information


This chapter provides information that is relevant to understand whether ICT products and services are readily affordable and available for end user groups in the individual country. The questions investigate access to resources and information society readiness to map whether ICTs are available.

Economic situation, resources and information society readiness in your country

      • Economic resources

1.1.1.1 Income distribution in the general population

Description: This question investigates the income distribution in the general population. The most common measure of income distribution is the “gini coefficient” (a small figure = small income inequalities, a higher figure = larger income inequalities).

Search procedure for collecting information

Step 1: Please find the gini coefficient for your country in the Human Development Report 2010, last column in Table 3 “Inequality-adjusted Human Development Index” (http://hdr.undp.org/en/media/HDR_2010_EN_Tables_reprint.pdf)

Step 2: Please determine whether the gini coefficient is between 0-0.29, 0.3-0.39 or 0.4-1.0.

Step 3: Provide one answer (scoring 0, 1 or 2) in the question below.

Step 4: If none of the previous steps leads to any positive result or you have any question, you can send an email to the mailing list (policy.expert@technosite.es).

Scoring: [score: 0= large inequalities (gini coefficient 0.4-1.0), 1= medium inequalities (gini coefficient 0.3-0.39); 2= low inequalities (gini coefficient 0-0.29)]
1.1.1.1.1 Question 1:

What is the income distribution in the general population? 0 / 1 / 2
      • Access to resources and information society readiness

1.1.1.5 Networked Readiness Index

Description: This question investigates the information society readiness as measured by World Economic Forum in the Networked Readiness index.

Search procedure for collecting information

Step 1: Please find the scoring for your country in the World Economic Forum Report, The Networked Readiness Index 2009–2010, at http://www.insead.edu/facultyresearch/centres/elab/rightnav/documents/NetworkedReadinessIndex_2009_10_Rankings.pdf

Step 2: Determine which of the categories the scoring falls into (low, medium, high).

Step 3: If none of the previous steps leads to any positive result or you have any question, you can send an email to the mailing list (policy.expert@technosite.es).

Scoring: [score: low (0-4.9) = 0, medium (5.0 -5.29) = 1, high (5.3 or above) = 2]
1.1.1.5.1 Question 1:

How does your country score on the Networked Readiness Index 2009-2010? 0 / 1 / 2
1.1.1.6 ICT Development Index

Description: This question investigates the information society readiness as measured by the International Telecommunication Union in the ICT Development Index

Search procedure for collecting information

Step 1: Find the IDI scoring for 2008 (“IDI 2008”) for your country in Table 2.2 (page 10) of the report “Measuring the Information Society 2010” (available at http://www.itu.int/ITU-D/ict/publications/idi/2010/Material/MIS_2010_without_annex_4-e.pdf ).

Step 2: Determine which of the categories the scoring falls into and provide one answer.

Step 3: If none of the previous steps leads to any positive result or you have any question, you can send an email to the mailing list (policy.expert@technosite.es).

Scoring: [score: low (0-5.49) = 0, medium (5.50 - 6.99) =1, high (7.0 or above) = 2]
1.1.1.6.1 Question 1:

How does your country score on the ICT Development Index 2008? 0 / 1 / 2




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