Innehållsförteckning Tekniska Utbildningar Datakommunikation

4) Configuring Hardphone and make successful calls

Detailed content and schema

Day 2 09.00-12.00)

Call types

PC to PC

PC to PHONE

PHONE to PC

PHONE to PHONE

Direct calls

Classic Call-back

GSM initiated

Web initiated

Leased IP line / Delegated IP Line
Account types

Regular Member / Contract Subscriber

Prepayed IP cards

Prepayed PIN cards

Billing system functions

Basics functions and concept

Adding/Removing subscribers

Issue and maintain prepaid cards

Checking call-logs

Maintain rate tables

Add and remove gateways and gatekeepers

CDR

Basics functions and concept

Adding/Removing subscribers

Issue and maintain prepayed cards

Checking call-logs

Maintain ratetables

Add and remove gateways and gatekeepers

CDR

1) Working with reseller and admin account

2) Adding/Removing subscribers

3) Issue and maintain prepaid cards

4) Checking call-logs, find errors and causes

5) Maintain rate tables

6) Learn how to make calls and help customer with calls

Day 3 09.00-12.00)

GSM-Gateway/Host

Basics functions and concept

Maintain GSM-gateway

GSM-gateways/hosting

GSM phone types and SIM cards

Antennas and cells capacity

Call routing

IVR programming

Exercise

Change phones in GSM-gateway

Make calls through GSM-gateway/host

Day 3 13.00-16.45)

User/Customer home enviroment CPE

TP cables and equipment

How to successfully set-up IP telephony in end user environments:

• 
  ATA186
  
• 
  SoftPhone
  
• 
  CallToAll hardphone YWH100
  

User/Customer SOHO devices

Portforwarding

Stateful/Stateless Firewall’s

NAPT/NAT in most broadband routers.

DHCP and Static IP addresses.

Private / Public network.

Cable modem configuration and function.

Work with broadband routers in practise:

• 
  D-Link –family (D-LINK 604)
  
• 
  Alcaltel/Thomson -family and the "speed Touch".
  
• 
  Zyxel -family of broadband routers.
  
• 
  TeleWell -family of broadband (TW-EA200 & TW-EA-500).
  

And general consepts for other SOHO devices

Exercise

1) Setup of CPE and local network enviroment

2) Configuration of all our IP phones

3) Install and configure broadband routers for one IP phone.

4) Install and configure broadband routers for many IP phones

5) Find errors in customer equipment

6) Upgrade YWH100 firmware

7) Leased IP line calls and configuration

Day 4 09.00-12.00)

Spare time for exercises and additional questions

Day 4 13.00-16.45)

Exotic solutions for customers/users

Building IP-tunnels for VoIP on Windows

Using Windows to share Internet

Soft Switch “Open H.323” gnugk slave/proxy

Exercise

1. 
   Build IP tunnel in Windows for IP telephony
   
2. 
   Share internet with Windows
   
3. 
   Setup soft switch slave/proxy
   

Day 5 09.00-12.00)

The function and operation of OpenH323 gatekeeper

Master

Leaf

Neighbour

VoIP routing

Terminating

Howto migrate Telekom and Datacom
Setup Wireless VoIP Network with 802.11abg SA/AP for VoIP

802.11abg fundamentals, SA, AP

Capacity, Coverage and antennas

Mobility and VoIP

Howto migrate Telekom and Datacom

Terminating in POTS

Terminating in GSM

Terminating companies

Business ideas and concepts

Day 5 13.00-16.45)

Exercise

1. 
   Setup of one Master softswitch
   
2. 
   Setup of Wireless equipment for VoIP
   
3. 
   Changing routes to terminating company
   
4. 
   Failsearching in softswitch and wireless enviroment
   

2.5 VideoIP

* Info (2 dagar)

 

VideoIP

Denna kurs riktar sig till den som har grundläggande förkunskaper i Datorkommunikation samt TCP/IP och helst Routing, och vill lära sig hur man kan bygga upp videokonferens system eller Internet "TV" med TCP/IP, sk. Video över IP. (IPv4 / IPv6) samt distribution av TV över city networks.

Kursens upplägg är sådant att den riktar sig till ca 10 deltagare. Teori varvas med praktik under kursens gång, diplom erhålls efter kursens slut.

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