If upgrade failed, the current server may be corrupted. You can repair the server with the current installation package. Before repair or re-install, it is recommended that you back up the server.
There are two kinds of upgrade package:
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Upgrade only the TDserver itself without 3rd party dependency, using package named as Theft_Deterrent_server-upgrade_v4.0.10000.[version] can be used for the size is much smaller than full installer package.
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Upgrade both the TDserver and 3rd party dependency, using the installer package Theft_Deterrent_server_v4.0.10000.[version] for the upgrade.
To upgrade a TDserver without 3rd party dependency, follow these steps:
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Copy the latest server upgrade package (named as Theft_Deterrent_server-upgrade_v4.0.10000.[version].zip ) to the local disk then extract the installation package into a temporary folder. In the temporary folder, right-click setup.exe and select Run as administrator to open the installation wizard.
64.Select a language of your choice and accept the license agreement.
65.Then wait for the wizard to complete the installation.
66.Clear cache of your browser before login to server again.
To upgrade a TDserver with 3rd party dependency, follow these steps:
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Copy the latest server upgrade package (named as Theft_Deterrent_server-upgrade_v4.0.10000.[version]) to the local disk.
67.Open the installation wizard by following the steps.
./Theft_Deterrent_server_v4.0.10000.[version] install
68.Select a language of your choice and accept the license agreement.
69.On the next page, select Upgrade or Repair to upgrade with keep all data.
70.Follow the installation wizard to complete the upgrade for TDserver and 3rd party dependency.
71.Clear cache of your browser before login to server again.
Figure – Upgrade Theft Deterrent server
Note: The browser will cache old server and make the webpage display maybe distort after server upgrade.
71.1Repair or Re-install Theft Deterrent server
If upgrade failed, the current server may be corrupted. You can repair the server with the current installation package. And you can reinstall the server to remove the server data, settings and key files. Before repair or re-install, it is recommended that you back up the server.
To repair or re-install a server, follow these steps:
-
Copy the latest server upgrade package (named as Theft_Deterrent_server _v4.0.10000.[version].zip ) to the local disk then extract the installation package into a temporary folder. In the temporary folder, right-click setup.exe and select Run as administrator to open the installation wizard.
72.Select a language of your choice and accept the license agreement.
73.Select Upgrade or Repair to keep all data and Re-install to remove all data of your current server.
Figure – Repair or re-install Theft Deterrent server
74.Follow the installation wizard to complete the installation.
74.1Uninstall Theft Deterrent server
If you want to uninstall the server, it is recommended that you back up the server before the action.
Note: Make sure that no device is managed by the server any more. Otherwise, the devices might be locked within a certain period of time.
You can uninstall the server by using either the installation package or the Control Panel.
To uninstall the server with the installation package, follow these steps:
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Open the folder that contains the installation package.
75.In the folder, right click setup.exe and select Run as administrator to open the uninstall wizard.
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Click Next on the welcome page. Click Next.
76.Click Remove to uninstall the server.
77.Wait for the process to complete and then click Finish.
78.Reboot the system.
To uninstall the server from the Control Panel, follow these steps:
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Click the Start menu -> Control Panel -> Programs -> Programs and Features.
79.Right-click Intel(R) Education Theft Deterrent server and select Uninstall.
80.Click Yes to confirm the action.
81.Click Yes to reboot the system.
82.Theft Deterrent server Pre-configurations
After server installation completes, you can use the server functionalities by accessing the server webpage with the following URL, where [serverURL] is the IP address or hostname of the server.
https://[serverURL]/TheftDeterrent
To log in the server with the master admin account, use the following credentials:
The username is admin
The password is the one set during the installation process.
82.1First Time Configurations
When you log in the server for the first time, you must complete certain settings before accessing the server functionalities. The settings differ according to the server support mode, which is set during the installation of the server.
Server Support Mode
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First login settings
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Stand-alone
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Set up Server Name & Address
Set up Email Server
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Central Server supported
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Activate the server or reactivate the server
Set up Server Name & Address
Set up Email Server
| 82.1.1Activate Theft Deterrent server
If the server is installed with the Central Server supported mode, you must activate or reactivate the server with the central server during first login. You can skip this chapter if the server is installed with the Stand-alone mode.
By activating the server with the central server, you achieve the following functionalities:
Register the school information of the server on the central server.
Back up the keystore and database information of the server on the central server.
Enable the server to manage the devices pre-activated in factory.
Enable the server to transfer devices via the central server to other servers.
Make sure that the server is connected with the central server.
If the server has never been registered or activated on the central server, follow these steps to activate the server:
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On the Activate Theft Deterrent server page (Step 1), input all server information and the IP address of the central server.
83.Click Register Server and your activation request will be sent to the central server.
Figure - Activate Server (1)
84.When your request is approved by the central server admin, you will receive an activation code. The approval process might take a while and you can log out of the server during this period.
85.After you receive the activation code, log in the server and click Register Server on the Activate Theft Deterrent server page (Step 1). You can skip this step if you did not log out the server.
86.On the Activate Theft Deterrent server page (Step 2), input the activation code and the IP address of the central server. Then click Activate Server.
Figure - Activate Server (2)
87.When you see the activation success message, click OK.
87.1.1Reactivate Theft Deterrent server
If you had already activated a server that later crashed and its key pair are lost permanently, you can replace the crashed server by installing a new server with the Central Server supported mode. Then follow these steps to reactivate the server:
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Contact central server admin offline to request an activation code for reactivation.
88.On the Activate Theft Deterrent server page (Step 1), click Skip.
89.On the Activate Theft Deterrent server page (Step 2), input the activation code and the IP address of the central server. Then click Reactivate Server.
90.When you see the reactivation success message, click OK.
When reactivation completes, you can manage the devices that were manage by the crashed server when the devices connect with this server.
For more information about server activation, see the Intel® Education Central Server User Manual.
90.1.1Set up Server Name & Address
Server name
Server name must be less than 128 characters in length.
If the server is installed with the Central Server supported mode, the server name is already set during the activation process.
Server IP address/ URL
Server address is the IP address or URL of the server machine.
This server address will be broadcasted to the clients when the Automatic Server Broadcast function is turned on.
90.1.2Set up E-mail Notification Service
You can set up the e-mail service to send user account and server information to users via e-mail. Input the following information:
E-mail username: the e-mail address of your e-mail account
E-mail password: the password of your e-mail account
SMTP server: the hostname of the SMTP server.
Port: the port number of the SMTP server.
Security Mode: select a security mode.
Figure - Set up E-mail Notification Service
After the email service is configured correctly, the server will send out e-mails in the following cases:
When to send e-mails?
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Recipient
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Admin creates new user accounts
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The new user
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Admin resets user passwords
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The user
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Someone forgets his/her password and requests password reset
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The person him/herself
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Someone sets up the E-mail Notification function
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The e-mail addresses that this person configured for the function
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After you complete the first login settings, you will see the server Home page. You can also open the Inventory, Groups & Accounts, and Settings pages to access different functions.
Figure - Server Tabs
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