Outgoing mail register: this book contains the records of all the particulars of mails that leave the office. It shows the date, the addressee and the time of dispatch. It enables an organization to know the time mails actually leave the organization and their destination.
Dispatch book: this is used to keep records of letters that are delivered by hand. It serves as a proof that the mail was delivered.
Address list/directories: this is a book that contains an arranged list of peoples or organizations names with their address. It enables enquirers or clients to know the address of the organization.
6b. Receive the mail from the courier or delivery man.
Sort the mails into different categories such as confidential/private, non-confidential/business letters.
Record mails into the inward mail register.
Open non-confidential mails to determine where to forward the mails to.
Confidential letters should be given to the people concerned.
