Module 1: professional ethics I. Principles of professional ethics

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CpELaws Midterm

What is a citizen’s charter
Ethical issues

3. PUBLIC WELFARE
If the standards for safety and health are met, it will add to the public welfare. Apart from those public welfare includes
 Identify, define and address ethical, economic, cultural, legal and environmental issues related to work projects
 Be objective in issues permits for engineering projects
 Avoid illegal activities like hacking and cyber-attacks etc.
 Ensure Quality of services and products o Quality control is a system of maintaining standards in manufactured products by testing a sample of the output against the specification. o The quality in public services like Indian Engineering Services is expressed through the citizen’s charter
What is a citizen’s charter
 Citizen’s Charter is a document which represents the commitment of the Organization towards its Citizens in respects of Standard of Services, Information, Grievance Redress etc.
 It is a tool for facilitating the delivery of services to citizens with specified standards, quality and time frame etc.
 A good Citizen’s Charter should have the following components o Vision and Mission Statement of the organization o Details of Business transacted by the organization o Details of Citizens or Clients o Statement of services including standards, quality, time frame etc. provided to each Citizen Client group separately and how whereto get the services o Details of Grievance Redress Mechanism and how to access it o Expectations from the Citizens or Clients

College of Engineering and Architecture Computer Engineering
CpE Laws and Professional Practice o Additional commitments such as compensation in the event of failure of service delivery.

Ethical issues occur when a given decision, scenario or activity creates a conflict with a society's moral principles. The common ethical issues or dilemmas faced by engineers are,
1. Public Safety
 The engineer has an obligation to the employer but also to protect the society. Sometimes he or she maybe forced to neglect the safety checks to meet with the production targets.
 Ex- Galaxy Note 7 launched to be indirect competition with the iPhone 7 and Pixel. However, batteries started exploding and devices caught fire while charging.

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