Monitoring eAccessibility in Europe: 2011 Annual Report


Comparison between the 2010 and 2011 results



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Comparison between the 2010 and 2011 results

  1. eAccessibility status




There have been minor overall improvements in accessibility between 2010 and 2011, recorded as an increase of one point (from 42 to 43 per cent) in the average level of accessibility of the countries analysed. This improvement is due to the global results of the EU countries studied (whose average score rose from 40 to 41 per cent), while the non-EU, as an average, maintain the same score as for the previous year.

In the case of the EU countries, the most important improvements were recorded in Ireland and the UK, while Australia, a non-EU reference country, also showed improvements. Minor improvements were also recorded in the Czech Republic, Germany and Spain. Together with the general trend of improvement, there has also been a slight reversal in the global level of accessibility recorded in Denmark, France, Hungary, Canada and Norway.

Figure . eAccessibility status, by countries, 2010-2011

Source: Own Elaboration Unit: Percentages

Improvements in the level of accessibility can be observed in all the technologies analysed, with the exceptions of Internet, where a significant reversal was recorded (basically due to a change in the selection criteria for the websites analysed), television and public procurement, where no significant variations were recorded. The most important improvements were observed in computers, home environment and urban environment.

The trends are basically similar in all the EU countries analysed as a whole, and in the four non-EU reference countries, although in the latter case, contrary to what has happened in the EU countries, there has been a slight reversal in the level of accessibility in assistive technologies.

Figure . eAccessibility status, by technologies, 2010-2011. All countries

Source: Own Elaboration Unit: Percentages

Figure . eAccessibility status, by technologies, 2010-2011. EU countries

Source: Own Elaboration Unit: Percentages

Figure . eAccessibility status, by technologies, 2010-2011. Non EU countries

Source: Own Elaboration Unit: Percentages



Telephony

The level of accessibility in telephony improved slightly between 2010 and 2011, mainly due to advances recorded in Ireland, Spain, Germany, and the Czech Republic, in the case of EU countries, as well as in the USA.

In principle, the telephony accessibility level presented the similar figures or just some of limited level variations.

Figure . Telephony accessibility status, by country, 2010-2011.

Source: Own Elaboration Unit: Percentages


Internet

Due to certain changes in the selection criteria for the sample of websites analysed and which were introduced at the requirement of the European Commission, the level of Internet accessibility recorded quite a serious reversal, but which does not necessarily correspond to an actual deterioration in website accessibility.

In 2010 the websites analysed only looked at the reality of the top tier of each country's political and administrative structure (central government) and they were the websites of: National government, National parliament and National ministries of social affairs, health, education and employment/labour. However, in 2011, with the aim of providing a step in the approach to state government web accessibility in Europe, we analysed a larger and more representative sample, which included, besides the main websites of central government and those of local regional governments (as appropriate to the territorial organisation of each state) and government electronically-delivered services. We increased the number of websites analysed in each country from 6 to 8, as follows: two central government websites, two regional government websites, two local government sites, two websites for access to public eGovernment services.

Figure . Internet accessibility status, by country, 2010-2011. Source: Own Elaboration Unit: Percentages

The sharpest falls in the levels of Internet accessibility were recorded in Denmark, Canada, Greece, Hungary, the Netherlands and Norway. Spain, Australia and Italy, however, recorded higher levels in 2011 than in 2010.


Computers

The overall level of accessibility of computers increased between 2010 and 2011, both for the EU countries taken as a whole, and for the non-EU reference countries, although the rise was not uniform in all cases. The greatest increases were recorded in Germany, the UK, Australia and Ireland, while there were slight decreases in Spain and Greece.

Figure . Computers accessibility status, by country, 2010-2011.

Source: Own Elaboration Unit: Percentages

Television

The level of accessibility for television hardly varied, in global terms, between 2010 and 2011. However, in some countries, such as Ireland, Spain, Australia, UK, Germany and the Czech Republic, there were improvements which were offset by the reversals in others, such as Greece, the Netherlands, France and Denmark.

Figure . Television accessibility status, by country, 2010-2011.

Source: Own Elaboration Unit: Percentages

Home environment

The overall increase in the level of accessibility for the home environment is due to the improvements observed in Ireland, UK and Australia. A slight fall was observed in Italy, while in the remaining countries there were no changes in the situation between 2010 and 2011.

Figure . Home environment accessibility status, by country, 2010-2011.

Source: Own Elaboration Unit: Percentages

Urban environment

The overall improvement also observed in the case of the urban environment between 2010 and 2011 is due to sharp increases in some countries, of which the Czech Republic, Ireland and Sweden are the most noteworthy. Values stayed the same or increased only very slightly in the remaining countries.

Figure . Urban environment accessibility status, by country, 2010-2011.

Source: Own Elaboration Unit: Percentages

Educational environment

Although the overall level of accessibility in the educational environment increased only slightly, some countries, such as the UK, and to lesser degree, Greece and Australia, recorded more significant increases which offset the deterioration observed in Hungary and Italy. In the remaining countries, there were few changes in the level of accessibility to the educational environment.

Figure . Educational environment accessibility status, by country, 2010-2011.

Source: Own Elaboration Unit: Percentages

Assistive Technologies

The level of accessibility to the assistive technologies varied little in global terms between 2010 and 2011. However, some countries, such as the UK, and to a lesser degree, Italy and Ireland, recorded increases in this field, while others, such as the Czech Republic, France and Hungary registered falls. In the remaining countries, changes in the level of accessibility to assistive technologies were minor.

Figure . Assistive Technologies accessibility status, by country, 2010-2011.

Source: Own Elaboration Unit: Percentages

Public procurement

The level of accessibility in public procurement has remained constant in all countries, except in Germany, where there was a quite a significant decrease.

Figure . Public procurement accessibility status, by country, 2010-2011.



Source: Own Elaboration Unit: Percentages


Table . Evolution of eAccessibility status, by technologies and countries, 2010-2011




TOTAL

EU COUNTRIES

Czech Republic

Denmark

France

Germany

Greece

Hungary

Ireland

Italy

Portugal

Spain

Sweden

The Netherlands

United Kingdom

NON-EU COUNTRIES

Australia

Canada

Norway

USA

EACCESSIBILITY STATUS 2010

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Telephony

44

43

29

53

50

40

18

42

44

51

44

50

27

46

55

50

46

58

44

53

Internet

35

34

47

47

17

40

41

24

23

25

22

55

17

31

49

39

36

51

45

24

Computers

39

37

19

29

22

41

45

12

81

33

8

38

25

53

62

46

16

96

35

70

Television

32

33

35

25

34

25

26

36

27

41

22

39

25

39

52

30

30

35

29

25

Home environment

23

20

10

5

35

20

42

5

11

28

9

61

5

 

12

35

11

51

81

5

Urban environment

37

35

39

41

22

21

17

25

26

36

39

40

39

47

55

47

35

76

45

40

Educational environment

38

34

23

20

17

43

9

41

60

63

41

26

37

40

20

51

13

79

94

19

Assistive technologies

75

73

55

75

84

74

63

33

88

85

78

89

84

78

61

82

84

80

73

91

Public procurement

50

53

56

56

56

56

19

19

56

69

56

69

44

81

56

41

19

44

19

81

TOTAL 2010

42

40

35

39

37

40

31

26

46

48

35

52

34

52

47

48

32

63

52

45

EACCESSIBILITY STATUS 2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Telephony

46

44

35

55

48

44

20

41

52

54

44

57

28

43

54

52

48

57

46

60

Internet

30

29

39

24

17

32

31

16

19

27

22

62

16

22

47

33

39

36

36

22

Computers

42

40

23

35

20

60

40

15

88

35

8

32

24

53

76

48

26

96

35

67

Television

32

33

38

21

29

28

19

38

36

41

22

43

25

32

55

31

35

34

29

25

Home environment

27

24

10

5

35

20

42

5

42

24

9

61

5

 

32

37

18

51

81

5

Urban environment

40

38

60

43

25

21

20

21

43

38

39

41

49

46

51

47

39

72

42

40

Educational environment

40

36

23

20

17

43

21

29

60

54

41

28

37

40

52

53

20

79

94

19

Assistive technologies

76

74

45

77

73

82

59

23

93

91

80

90

85

79

86

81

84

78

73

89

Public procurement

50

52

56

56

56

44

19

19

56

69

56

69

44

81

56

41

19

44

19

81

TOTAL 2011

43

41

37

37

35

42

30

23

54

48

36

54

35

49

57

48

36

61

50

45

Source: Own Elaboration Unit: Percentages


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