1–12 Beginner's FAQs Frequently Asked Questions) The following questions and answers maybe helpful after first using your browser to access your Niagara system. Q: Why does my coworker connect to the same system I do, but see a completely different graphic? Each user in the system maybe assigned to a different homepage Moreover, users maybe given different security rights. This means that you each maybe able to access different parts of the system, or have different abilities to issue commands and overrides, modify setpoints, and so forth. Q: Why do I have to sign onto the system more than once For example, I sign on when I first connect in the browser, and then I'm prompted to sign on again later, usually when I select a certain log chart or schedule. This can occur if your system contains multiple stations (Niagara hosts. After your initial sign onto the first station (typically the Web Supervisor, you will prompted again whenever a hyperlink requires connection to a different station typically a JACE controller. However, you are asked to sign on only once to any particular station during your browser session--and only then if required. Q: Does the system know when I'm connected Yes, in that each station in the system records changes made by all users in an audit log This applies whether a user is signed on using a web browser or the native tool (JDE). Recorded changes include most commands plus schedule and holiday edits, along with the time and date of occurrence. The audit log for each station is typically archived, and maybe reviewed by the system administrator. Note This underscores the importance of keeping your username and password private, and being sure to close your browser windows when finished. Q: When I click on a hyperlink, I get an error. What does it mean? Reasons can vary, but typically the following applies:
