attributable to a specific activity such as a report. They are overhead and are allocated among users, according to a formula. Indirect benefits are realized as byproduct of another activity or system. For example, our proposed safe deposit billing system that provides profiles
showing vacant boxes by size, location and price, will help management decide on how much advertising to do for box rental. Information about vacant boxes becomes an indirect benefit of the billing even though it is difficult to specify its value. Direct and indirect costs and benefits are readily identified for
tangible costs and benefits, respectively.
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