1. The Program Performance Report (PPR) for 2014 has been prepared in accordance with WIPO’s results-based management framework. The present report is based on the performance criteria established in the 2014/15 Program and Budget, as approved by the Assemblies of the Member States of WIPO in December 2013 (publication No. 360E/PB14/15). The Report provides an assessment of progress made in 2014 towards achieving the expected results for the biennium 2014/15.
INTRODUCTION 5
SUMMARY OF ACHIEVEMENTS IN 2014 6
OVERVIEW OF PROGRESS IN 2014 BY STRATEGIC GOAL 22
PROGRAM 1 PATENT LAW 24
PROGRAM 2 TRADEMARKS, INDUSTRIAL DESIGNS AND GEOGRAPHICAL INDICATIONS 27
PROGRAM 3 COPYRIGHT AND RELATED RIGHTS 31
PROGRAM 4 TRADITIONAL KNOWLEDGE, TRADITIONAL CULTURAL EXPRESSIONS AND GENETIC RESOURCES 38
PROGRAM 5 THE PCT SYSTEM 44
PROGRAM 6 MADRID AND LISBON SYSTEMS 60
PROGRAM 31 THE HAGUE SYSTEM 78
PROGRAM 7 ARBITRATION, MEDIATION AND DOMAIN NAMES 90
PROGRAM 8 DEVELOPMENT AGENDA COORDINATION 97
PROGRAM 9 AFRICA, ARAB, ASIA AND THE PACIFIC, LATIN AMERICA AND THE CARIBBEAN COUNTRIES, LEAST DEVELOPED COUNTRIES 102
PROGRAM 10 COOPERATIONS WITH CERTAIN COUNTRIES IN EUROPE AND ASIA 112
PROGRAM 11 THE WIPO ACADEMY 119
PROGRAM 30 SMALL AND MEDIUM-SIZED ENTERPRISES (SMES) AND INNOVATION 125
PROGRAM 12 INTERNATIONAL CLASSIFICATIONS AND STANDARDS 134
PROGRAM 13 GLOBAL DATABASES 137
PROGRAM 14 SERVICES FOR ACCESS TO INFORMATION AND KNOWLEDGE 141
PROGRAM 15 BUSINESS SOLUTIONS FOR IP OFFICES 145
PROGRAM 16 ECONOMICS AND STATISTICS 150
PROGRAM 17 BUILDING RESPECT FOR IP 154
PROGRAM 18 IP AND GLOBAL CHALLENGES 159
PROGRAM 19 COMMUNICATIONS 166
PROGRAM 20 EXTERNAL RELATIONS, PARTNERSHIPS AND EXTERNAL OFFICES 172
PROGRAM 21 EXECUTIVE MANAGEMENT 188
PROGRAM 22 PROGRAM AND RESOURCE MANAGEMENT 194
PROGRAM 23 HUMAN RESOURCES MANAGEMENT AND DEVELOPMENT 201
PROGRAM 24 GENERAL SUPPORT SERVICES 207
PROGRAM 25 INFORMATION AND COMMUNICATION TECHNOLOGY 214
PROGRAM 26 INTERNAL OVERSIGHT 219
PROGRAM 27 CONFERENCE AND LANGUAGE SERVICES 223
PROGRAM 28 SAFETY AND SECURITY 228
PROGRAM 29 CONSTRUCTIONS PROJECTS 231
APPENDICES 236
APPENDIX I
BREAKDOWN OF THE PERFORMANCE ASSESSMENTS BY PROGRAM 236
APPENDIX II
IMPLEMENTATION OF FUNDS-IN-TRUST 2014 237
APPENDIX III
CAPITAL MASTER PLAN (CMP) PROGRESS REPORT 2014 266
APPENDIX IV
ACRONYMS AND ABBREVIATIONS USED IN THE PRESENT DOCUMENT 296