Use update download task – Update Agents will run the updates download task to retrieve updates. If you select this option, you should select a task from the list of tasks created fora selection of computers (using the Select button) or create anew task, using the New task button. Figure 57. The Update Agent properties window. The Updates source tab C OMPUTER PREPARATION FOR REMOTE INSTALLATION . T HE RIPREP UTILITY Application deployment to the client computer may complete with an error for the following reasons The task has already been successfully performed on this computer. In that case its re-execution is not required. When a task was started, the computer was on. In that case turn on the computer and restart the task. There is no connection between the Administration Server and the Network Agent installed on the client computer. To determine the cause of the problem use the remote diagnostics of client computers utility (klactgui). For more details about the use of this utility seethe Kaspersky Administration Kit Reference Guide. If the Network Agent is not installed on the computer, the following problems may occur the client computer has Simple file sharing enabled. the Server service is running on the client computer the required ports are closed on the client computer