Emotional intelligence The ability, capacity, and skill to identify, assess, and manage the emotions of one's self, of others, and of groups. End user: see User Enterprise Analysis Enterprise Analysis consists of the collection of pre-project activities allowing to capture the future view of the business to provide context to project requirements identification and solution design fora given initiative or for long-term strategic planning. Entity:(1) An element or set of elements that has a distinct, separate existence, although it need not be a material existence. (2) An abstraction from the complexities of some domain.