Student affairs division
HELPDESK ADMINISTRATOR (1 Post)
Download 298.97 Kb. View original pdf
|
- Navigate this page:
- Harare Institute of Technology is an Equal Opportunity Employer
| 2.2 HELPDESK ADMINISTRATOR (1 Post) Applicants should have a Higher National Diploma in IT or equivalent, one (1) year in an Information Technology-related field good problem-solving, analytical, and team- working skills excellent communication and interpersonal skills, excellent customer service skills and an openness to learning new technologies. The incumbent will serve as the first contact with customers who need technical assistance providing technical Harare Institute of Technology is an Equal Opportunity Employer assistance and support related to computer systems, hardware, software and network issues direct unresolved issues to the next level of support personnel record events and problems and their resolution in logs keep inventory of all equipment, software, and license users provide needed information on IT products or services. 2.3 SYSTEMS ADMINISTRATOR (1 Post) Applicants should have a Bachelor’s degree in Computer Science, Information Technology, or equivalent from a recognised university, four years of system administration, database and/or network administration, experience thorough knowledge of Linux and Microsoft operating systems and security model, including Active Directory, System Server Administration and IT Certification in Linux, Microsoft, or other network related fields area plus working knowledge of virtualisation, VMW or equivalent strong knowledge of systems and networking software, hardware and networking protocols strong knowledge of implementing and effectively developing helpdesk and IT operations best practices effective written and verbal communication skills and ability to work collaboratively. The successful incumbent will be responsible for the maintenance, configuration, and reliable operations of computer systems, network servers, installing upgrades maintaining the computer systems of the university, installing, maintaining and upgrading servers, ensuring server backups and that the server data is secure from unauthorised access performance or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery and fail over procedure. Download 298.97 Kb. Share with your friends:
|