Time: 120 minutes Materials required: LCD and computer loaded with powerpoint slides Flip charts and colored markers Facilitators & participant’s manuals Handouts Session objectives By the end of this session, participants will be able to List the core HMIS indicators Describe why the core indicators are central for reviewing health service delivery performance Explain the relationship between core and associated/supporting HMIS indicators Tell how to use the HMIS indicators to identify gaps in service delivery Conduct root-cause analysis of problems identified and formulate appropriate solutions for them Describe how to develop an action plan to implement the solutions, and monitor its implementation and effects Plan of activities