Electronic Services Contacts Tel: 6952397- 6952398 Ext 52397 Fax 6405845 it@kau.edu.sa http://medicine.kau.edu.sa P.O. Box 80200 Jeddah All staff and enrolled students may have an account on the University network. Electronic services are available through the University Website at www.kau.edu.sa where students can: -browse examination results and print programs and schedules of classes. U ni ve rsit y R es our ces & Se rv ic es Total Quality Management Program KAU recognizes setting up Total Quality Control as important for all its academic and educational programs. It has thus focused on all of its educational process. This starts from the academic instructor and the need to develop his or her performance through training courses offered by the different specialized centers of the University such as the Educational Development Center (EDC). It also includes the need for improving educational supporting aids, innovative teaching methods and modern technologies. It ends with the student who is the center of the University’s educational concern. The Total Quality Program also endeavors to develop the performance of the University by using the guidelines and principles of total quality. This is achieved through Focusing on the recipients of services, • The use of work teams, • The participation of all University community in the process of developing, • Increasing quality performance, • Creating an organizational culture that encourages increased quality performance and continuous development. The Purpose of Total Quality Management The basic purpose of the program is To identify the needs of the community and to strive to satisfy these needs in all aspects of education and learning To improve the services provided to students, the community and KAU staff by all University sectors To increase total quality of performance in all sectors of the University To encourage the participation of all KAU community in the process of development and increasing total quality of performance To encourage self-development • To develop criteria for performance and assessment To create an organizational culture that encourages quality performance and continuous development.