Qualifications Profile Creative and talented Manager

Joseph P. McGrath, Jr.

Norristown, PA  215.206.6285  joemcgrathjr@comcast.net

Qualifications Profile

Creative and talented Manager with a progressive career within the sports and marketing world.

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  Skilled in supporting new product development and establishing rates for new and existing developments.
  
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  Adept at creating and building internal networks to maintain a culture of collaboration and innovation.
  
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  Excellent interpersonal skills to foster and fortify partnerships with executive stakeholders and key players.
  
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  Strong project management talents that aid in leading teams to complete projects within strict time and budget constraints.
  

Professional Experience
PHILADELPHIA EAGLES (NFL), Philadelphia, PA

Merchandise Associate, 2015 – Present

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  Serve as customer key point of contact, providing an optimal experience for each individual.
  
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  Aid in ideal memorabilia item selections and processing sales.
  
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  Partner with internal teams to successfully meet, then exceed, established sales goals.
  

PHILADELPHIA SOUL (AFL), Philadelphia, PA

Charity Raffle Sales, 2015

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  Created and launched a successful and comprehensive ticket sales and marketing campaign.
  
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  Monitored sales metrics and customer data to measure campaign, resulting in $1,556+ in raffle sales for the 2015 season.
  

PHILADELPHIA PHILLIES (MLB), Philadelphia, PA

Nonprofit Ticket Sales Team Member, 2014 – Present

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  Developed and executed a strategic marketing campaign in collaboration with internal stakeholders, leading to the successful awareness of team charity initiatives.
  
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  Maintained hands-on connection and interaction with fans, leading to $4,550 in sales for the 2015 season.
  

PHILADELPHIA 76ers, Philadelphia, PA

Sales Representative, 2013 – 2015

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  Crafted a successful marketing campaign, resulting in $5,068 in sales and commitments.
  
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  Ranked #1 in team sales for 2015 season and recognized the third ranking staff member in tickets sales revenue ($5K+).
  

PACIOLAN, INC., Exton, PA

Ticket Representative, 2012 – 2015

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  Offered recommendations to customers regarding ticket availability and premium or specialty placement options.
  
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  Assessed potential risks by investigating fraudulent credit card activity and fee disputes and handled conflict resolution workflow if needed.
  

SKY BLUE FC., Somerset, NJ

Account Executive, 2011

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  Sold mini and individual game tickets to new and existing customers while facilitating any pre-game set-up, management and breakdown, and post-game facility maintenance needs.
  
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  Coordinated half-time match event logistics, team appearance promotions, and directly acquiring $2,5K+ in sales and commitments.
  

TURNSTYLES TICKETING, Whitehouse Station, NJ

Sales Representative, 2008 – 2011

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  Sold game day and premium seating tickets for high profile sports franchises: Atlanta Braves (MLB), Edmonton Oilers (NHL) and Philadelphia Soul (AFL), and served on the New York Football Giants (NFL) customer relocation team.
  
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  Provided existing season ticket holders with new Personal Seat License (PSL) manuals, resulting in improved customer loyalty and engagement.
  

PHILADELPHIA PHANTOMS, Philadelphia, PA

Marketing and Promotions Team, 1999 – 2009

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  Selected fans for in-game promotions and partnered closely with administration and front office staff to execute operations.
  
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  Successfully promoted the organization features and policies and facilitated fan engagement and development concepts.
  

Educational Background

Bachelor of Science in Business Administration

University of Phoenix – Phoenix, AZ

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