Quality management, environmental management and firm performance: a review of empirical studies and issues of integration
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| Acknowledgements The authors gratefully acknowledge the constructive comments of Hale Kaynak, Associate Editor. We also wish to thank the three anonymous referees for suggestions on earlier versions. References Agus, A. and Sagir, RM. (2001). The structural relationships between total quality management, competitive advantage and bottom line financial performance an empirical study of Malaysian manufacturing companies. Total Quality Manage- ment, 12, 1018 –1024. Ahire, S.L., Golhar, DY. and Waller, MA. (Development and validation of TQM implementation constructs. Decision Sciences, 27, 23 – 56. Al-Tuwaijri, S, Christensen, T. and Hughes, K. The relations among environmental disclosure, environmental performance, and economic performance a simultaneous equations approach. Accounting, Organizations and Society, 29, 447 – 471. Álvarez, M, de Burgos, J. and Céspedes, J. (1999). Estrategia Medioambiental, Contexto Organizativo y rendimiento: los Establecimientos Hoteleros Españoles. Working paper, Universidad Carlos III de Madrid. Anderson, J.C., Rungtusanatham, M, Schroeder, R.G. and Devaraj, SA path analytic model of a theory of quality management underlying the Deming management method preliminary empirical findings. Decision Sciences, 26, 637– 658. Angell, Land Klassen, R. (1999). Integrating environmental issues into the mainstream an agenda for research in operations management. Journal of Operations Management, 17, 575 – 598. Badri, MA, Davis, D. and Davis, DA study of measuring the critical factors of quality management. International Journal of Quality & Reliability Management, 12, 36 – 53. Beckmerhagen, I, Berg, H, Karapetrovic, Sand Willborn, W. (2003). Integration of management systems focus on safety in the nuclear industry. International Journal of Quality and Reliability Management, 20, 210 – 228. Beechner, A. and Koch, J. (1997). Integrating ISO and ISO 14001. Quality Progress, 30, 33 – 36. Belohlav, J.A. (1993). Developing the quality organization. Quality Progress, October, 119 Black, Sand Porter, L.J. (1995). An empirical model for total quality management. Total Quality Management, 6, 149 Black, Sand Porter, L.J. (1996). Identification of the critical factors of TQM. Decision Sciences, 27, Can, J. and Garcés, C. (2003). Repercusión de la certificación medioambiental ISO 14001 en el valor de mercado de las empresas. XIII Annual Meeting of ACEDE, Salamanca, Spain. Capon, N, Kaye, MM. and Wood, M. (Measuring the success of a TQM programme. International Journal of Quality & Reliability Management, 12, 8 – 22. Chow-Chua, C, Goh, M. and Wan, TB. (2003). Does ISO 9000 certification improve business performance? |