Question 1 of 80 Welcome to the Self Teaching Exam! As the very first step, please carefully read this Primer on eGovernance

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Question 1 of 80

Welcome to the Self Teaching Exam! As the very first step, please carefully read this Primer on eGovernance. You will be able to answer a majority of following questions if you read and think through this Primer. Many other Hints (external resources) are mentioned throughout the Test. Good Luck!

Here is the FIRST question.

What is full form of GIGO? Give an example in the context of Government departments.



Question 2 of 80

What are full forms of BPR and GPR? Give an example.



Question 3 of 80

IT projects should ________


  1. Increase transparency

  1. Increase efficiency


  1. Reduce costs


  1. Increase citizen convenience

  1. At least one or more of the above

Question 4 of 80

Give THREE examples of changes required in Acts/Rules for enabling the use of new technologies in eGovernance projects. (HINT: Use of Electronic Voting Machines was challenged in various Courts, and hence required a change in Voting laws.)



Question 5 of 80

Which (one or more) of the following are correct? To increase citizen convenience, _______


  1. Citizen should be asked to submit application in triplicate.

  1. Citizen should be asked to get zerox copies certified from a Gazetted officer or a Notary.

  1. We should have a mechanism to Pay online or pay cash at a CSC rather than submit a treasury bank challan.

  1. We should have a Citizen Charter which defines the time frame in which the decision will be taken.

  2. We should reduce Human Touch Points.

  3. We should introduce mechanism to deliver Passport/Ration Card/Certificate etc. at home through courier or post.

Question 6 of 80

What is Pareto Principle (80:20 Rule)? Give an example in the context of eGovernance projects.


Question 7 of 80

Which are THREE major resource earners for the State Governments which should be computerised on priority?


Question 8 of 80

Biometric attendance system and/or use of UID can result in reducing government expenditure on salaries.

A) True


B) False

Question 9 of 80

eScholarship scheme for electronically transferring money to students' accounts is useful in which of the following departments? (Choose ALL correct answers)

A) Social Justice Department

B) Tribal Welfare Department

C) Minorities Affairs Department

D) Education Department


E) Transport Department

Question 10 of 80

Giving money to employees, vendors, beneficiaries by Direct Bank Transfer (ECS/NEFT/RTGS) is better than giving them Cash/Cheque/DD.

A) True


B) False

Question 11 of 80

Give TWO examples where BC (Business Correspondents) of Banks with handheld ATMs can be useful.



Question 12 of 80

Give THREE examples where de-duplicating the databases can save lots of Taxpayers' money.



Question 13 of 80

Give TWO examples where uploading geo-stamped and time-stamped photographs through smartphones can help in reducing corruption.


Question 14 of 80

STANDARDISING of citizen sercvices across the state means: (choose all correct options)

A) Having same, simple Application Form for a service, e.g. birth certificate, across the state, rather than each district or each Tahsildar having a different Form.

B) Standardising the Fees (Government fees, facilitation fees) and the payment methods.

C) Standardising and simplifying the Annexures (documents to be attached to the Application).

D) Standardising the approval process, reducing human touch points, and setting a time frame in which the decision will be taken.

E) Standardising the Output (Format of Certificate).

Question 15 of 80

Which of these are examples of Citizen Service Centres in Maharashtra?

A) SETU centres operating at Collector and Tahsildar offices.

B) Private shops authorised by MSEB to collect electricity payments, and other such methods by various Municipal Corporations.

C) Cybercafes authorised by MPSC to collect recruitment application forms.

D) CSCs set up by Basix, Spnaco, CMS and Reliance in about 10,000 villages, authorised by Rajya and District Setu Samitis, and funded by Govt. of India

E) Sangram Kendras set up in about 25,000 Gram Panchayats by Rural Development Department, from 13th Finance Commission funds.

Question 16 of 80

Each department should open its own set of CSCs rather than using the common CSCs set up by IT/eGov department.


A) True

B) False

Question 17 of 80

Give full form of VLE. Give some ways in which VLE can be economically viable.



Question 18 of 80

Give THREE examples from different Government departments where use of citizen service centres can be useful to the citizen.


Question 19 of 80

A study by IIM, Ahmedabad showed that CSCs ______


A) Reduced average number of trips by citizen to get a service.


B) Reduced time taken to get the service.


C) Reduced bribes.

D) All of the above.

Question 20 of 80

What is eGov 2.0? Give an example.



Question 21 of 80

"Why stand INLINE when you can be ONLINE". Give a practical example.


Question 22 of 80

Bangalore Traffic Police constables on the road use Blackberry phones and thermal printers. By linking to Central servers, and coupled with CCTV coverage, the Government income from traffic challans has increased multifold. Describe at least TWO benefits of this project to the citizen.


Question 23 of 80

Give TWO examples where Location Based Services (LBS) can be useful.


Question 24 of 80

Describe ONE major feature of eDistrict project which distinguishes it from regular CSC project.


Question 25 of 80

Govt. of Maharashtra decided to go paperless from October 2012. Which software is being used?


A) DigiGov by TCS

B) eOffice by NIC


C) Software developed in-house by DIT


D) EMC software Saksham

Question 26 of 80

Which of the following statements are true regarding funding for eGovernance projects?

A) Funding for many eGov projects is available from Govt. of India under MMPs (Mission Mode Projects).

B) Some State governments have mandated certain minimum percentage of budget (e.g. 1%) to be made available for eGovernance projects by all departments.

C) Thirteenth Finance Commission funds have been used by some departments for eGovernance projects.

D) RKVY (Rashtriya Krishi Vikas Yojana) funds have been used by some departments like Agriculture for eGovernance projects.

E) PPP (Public Private Partnership) method can be used for eGovernance projects, e.g. smart driving licences, Traffic monitoring and fines etc.

Question 27 of 80

Rajya Setu Samiti is operated by which department of Govt. of Maharashtra, and who heads it?


A) DIT, Secretary(IT)

B) DIT, Chief Secretary


C) DIT, Minister(IT)


D) DIT, Director(IT)

Question 28 of 80

Who heads District Setu Samiti?

A) Director (IT)

B) District Collector


C) CEO, Zilla Parishad


D) Chief Secretary

Question 29 of 80

In Maharashtra, all eGov projects between Rupees 10 lakhs and 5 crores should be approved by which committee? Who heads this committee? Which departments must be represented in this committee?


Question 30 of 80

In Maharashtra, all eGov projects above Rupees 5 crores must be approved by HPC (High Powered Committee). Who heads this committee?


A) Chief Minister


B) IT Minister

C) Chief Secretary


D) IT Secretary

Question 31 of 80

As of 2012, which FIVE consulting firms have been empanelled by Govt. of Maharashtra to provide Consultants for eGovernance projects?




C) Deloitte

D) Accenture

E) Price Waterhouse Coopers (PwC)


F) McKinsey

G) Ernst & Young (E&Y)


H) Boston Consulting Group

Question 32 of 80

RFP (Request for proposal) document should be carefully and transparently designed so that nobody can complain that it favours one particular vendor or product or company.

A) True


B) False

Question 33 of 80

eTendering solution must follow CVC guidelines and must have security certification. [You may like to have a look at]

A) True


B) False

Question 34 of 80

Describe some benefits of eTendering solution compared to traditional manual tendering system.


Question 35 of 80

Which of these are pitfalls in eGovernance projects?

A) Vendor driven projects which do not really benefit the citizens.

B) Vendor lock-in resulting in one vendor dictating terms.

C) Resistance by vested interests who try to sabotage or delay the project

D) Lack of reliable and fast internet connectivity at many locations.

E) Lack of reliable, 24/7 electricity at many locations.

F) Failure to specify in RFP regarding IPR/Copyright/Source Code ownership of customised software by the Government.

Question 36 of 80

eGov Policy of Maharahstra, announced in 2011, makes it mandatory to have Homepage of websites and applications developed by various departments to be in Marathi.

A) True


B) False

Question 37 of 80

Maharashtra Government eGovernance projects employ a healthy mix of Opensource and Proprietary solutions. Which of the following statements are true?

A) Desktops on Maharashtra Government Rate Contract are pre-loaded with OpenOffice or Libre Office.

B) State Data Centre provides Windows as well as Linux server platforms; Content Management Systems like Sharepoint, Drupal, Joomla, Liferay; Databases like Oracle, MS SQL, DB2, MySQL, Postgres.

C) eGovernance Policy says that in case Pirated software is used, the Head of the Department will be held squarely responsible.

D) State UID solution uses openstack and Mobile Apps based on Android.

Question 38 of 80

Which Accessibility standards should be followed by all the websites and applications?


A) W3C

B) WCAG 2.0 Level A





Question 39 of 80

Describe why Web Accessibility standards are important. Please see W3C and Microsoft pages regarding accessibility, as well as this page.


Question 40 of 80

In ANY application, rather than entering District/Taluka/Village names, these should come as Drop Down lists from a Common database maintained by DIT in Marathi/English and linked to Census 2011 location codes.

A) True


B) False

Question 41 of 80

Describe the problems in sharing databases across departments if common database of District/Taluka/Village names is not used.



Question 42 of 80

Give THREE examples where database of one department can be useful to another department.


Question 43 of 80

Give THREE examples of use of satellite imagery and Maps in eGov projects.


Question 44 of 80

"Freedom from Location" can really empower the citizens, e.g. allowing picking ration from any ration shop, or property registration from any Registar office. Describe how it empowers the citizen.


Question 45 of 80

What is FIFO (or FCFS) principle? Also give TWO examples where it can be useful to the citizen.


Question 46 of 80

NDA (Non disclosure agreement) should be signed by the departments with the software developers.

A) True


B) False

Question 47 of 80

As opposed to COTS (Commercial Off the Shelf) solutions, in case of customised or specially developed software, the Source Code and IPR (Copyright) should lie with the Government which pays full cost of this customisation/development.

A) True


B) False

Question 48 of 80

What is GIGW? Mention any four important guidelines. On which URL can these web guidelines by NIC be found? [Hint: Use, search "GIGW"]


Question 49 of 80

IT Act (Rules u/s 43A) say that regarding Sensitive Personal Information, every Government department should have "due diligence mechanisms". [You may like to spend some time on Cyber Laws page of DIT website.]

A) True


B) False

Question 50 of 80

ALL government websites and applications should be hosted within India only.

A) True


B) False

Question 51 of 80

All governmental websites and applications should be security certified by STQC or any other agency empanneled by CERT-IN. [You may like to have a look at CERT-IN website if you are interested.]

A) True


B) False

Question 52 of 80

SSL certificate from companies like Verisign, Entrust, Thawte etc., which results in Green Address Bar with https:// should be used on all Websites where Citizen data is asked, so as to encrypt their data from browser to server.

A) True


B) False

Question 53 of 80

Authentication Framework is based on "What you know, what you have, what you are". Please explain.


Question 54 of 80

If database is password protected, there is no need to encrypt the user passwords and they can be stored as plain text in the database.


A) True

B) False

Question 55 of 80

What is OTP (One Time Password)? Give two examples where it can be useful.


Question 56 of 80

Sometimes there is a possibility that some Government staff may give their username/passwords or even the Digital Signature dongles (along with PIN) to others (subordinates, colleagues, data entry operators, support staff). What is an authentication mechanism which does not suffer from this fault?


Question 57 of 80

What is meant by "Do not re-invent the wheel" in the context of eGov projects? Give TWO examples.


Question 58 of 80

Maharashtra State Data Centre (MH-SDC) offers which of these special features?

A) It is the only SDC in the country to have its own ASN number, and its own IPv4 and IPv6 addresses from APNIC.

B) Uses Blade Servers to reduce costs and increase efficiency.

C) Runs full fledged PRIVATE CLOUD in actual production environment.

D) Offers Infrastructure as a Service (IaaS), e.g. collocation of Rajiv Arogya Jeevnadayi Yojana racks; Servers to National Internet Registry (NIR) etc.

E) Offers Platform as a Service (PaaS), e.g. VM (Virtual Machine) instances with Windows 2012 or Linux loaded; or Databases like MS SQL 2012 or Oracle or PostGres or MySQL loaded.

F) Offers Software as a Service (SaaS), e.g. Email Exchange Servers, Lync for Video Conferencing, file tracking system, even Mobile Applications.

Question 59 of 80

What is Cloud Computing?


Question 60 of 80

MahaOnline is a Joint Venture between Government of Maharashtra and __________


A) Yashada (Yashwantrao Chavan Academy of Development Administration)


B) CDAC (Centre for Development of Advanced Computing)

C) TCS (Tata Consultancy Services)


D) NISG (National Institute of Smart Governance)

Question 61 of 80

Which of the following are true about MahaOnline? Please spend some time on MahaOnline website.

A) It is doing software development for a number of Government departments in Maharashtra.

B) It maintains a Common database of District, Taluka, Village names in Marathi and English, linked to Census 2011 coding structure, which can be used by all the departments.

C) It offers PULL/PUSH SMS Gateway (linked to both CDAC as well as Private players) at very reasonable rate to all the Government departments.

D) It offers Payment Gateway (through NSDL backed by Billdesk, as well through other Gateways) to all the departments.

E) It offers a very cheap GIS solution to all the departments, for Thematic Maps for District, Taluka and Village boundaries.

F) It provides FMS (Facilities Management Services) to all the departments in Mantralaya.

G) It provides Citizen services through 25,000 Sangram Kendras in Village Panchayats.

H) It provides some common, standardised citizen services at all CSCs.

I) It provides Training Facilities at its Sion, Mumbai office for various Capacity Building initiatives by DIT.

J) It provides BI (Business Intelligence) tools to various departments as a SaaS Model, at very reasonable rates.

Question 62 of 80

DIT, Maharashtra and Rajya Setu Samiti have undertaken which of the following steps for Capacity Building?

A) Created an innovative Facebook page

B) Created ONLINE eGovernance courses (FIRST in the country).

C) Hugely popular "First Saturday Tech Saturday" programme held across Maharashtra every First Saturday of each month.

D) Online Two hour course every Wednesday, from YashWahini studio in Yashada, Pune (with bandwidth from ISRO), connected to more than 100 classrooms in various Panchayat Samitis.

E) Signed MoU with State Training Academy, Yashada, to increase the number of IT courses for Staff.

F) STEP courses at multiple locations, in association with NISG and NeGD.

G) Sending officials to CIO courses, one year certification courses etc. organised by NISG.

H) Technology Champions in every department identified and specially trained.

I) Large number of walk-in training sessions for training in MS-Office, Open Office, ISM, INSCRIPT keyboard, Advanced features in EXCEL for analysing data, good Security practices etc.

J) Organises various sessions for UID awareness, especially for ensuring UID linkage with various databases.

Question 63 of 80

Mention full form of UIDAI? Who heads it? Mention THREE uses of UID. Please spend some time on and and


Question 64 of 80

Please read the paper on UID numbering scheme, before choosing all the correct options below.

A) UID number has been carefully designed to not disclose personal information about the resident including the regional, ethnic and age information.


B) UID number is not random, but is a smart number which includes year of birth, gender and city information.

C) Last digit in the 12 digit UID number is a Checksum digit, so that errors in typing can be caught.

D) UID data is stored centrally, and authentication can be done online.

Question 65 of 80

In the context of UID, what is SRDH? Give TWO examples of its use.


Question 66 of 80

While envisaging ANY eGovernance project in Maharashtra, which COMMON Infrastructure/guidelines must be used, so as to save costs, to fast track the project, and to have interoperabilty?

A) Use of State Data Centre (SDC) provided by DIT, which can provide IaaS, PaaS, SaaS models FREE to the Government departments.

B) Use of SWAN (State Wide Area Network) wherever feasible.

C) Use of CSC (Citizen Service Centres), SETU centres and Sangram Kendras whcih dramatically expands the reach of programme. MahaOnline provides this integration.

D) Use of SMS Gateway provided by MahaOnline and free/inexpensive Email solutions provided by SDC as well as MahaOnline.

E) Use of payment Gateway provided by MahaOnline at zero additional cost.

F) Use of eTendering solution by DIT.

G) Use of Common locational database of District/Taluka/Village names by MahaOnline, which also helps in GIS thematic mapping.

H) Approval of PIC/HPC and Use of various Rate Contracts by DIT, NICSI and DGnSD for Hardware, Software, Manpower etc.

I) Use of Video Conferencing facilities offered by DIT.

J) Use of various Capacity Building programmes offered by DIT.

Question 67 of 80

Spend some time on website and and describe THREE Central Mission Mode Projects and THREE State MMPs.


Question 68 of 80

Have a look at the websites and and describe what kind of databases should be put in public domain by various departments which could be useful to Research Students doing research on change in crop patterns due to rainfall pattern changes and works done by irrigation department.


Question 69 of 80

Some countries like Estonia have introduced Internet Voting. Can you list at least THREE constrains why it might not be successful in India?


Question 70 of 80

NIC (National Informatics Centre), Mumbai and Pune are helping Government of Maharashtra in which of the following projects?

A) Vahan and Sarthi projects of Transport department

B) eChawadi and eMutation projects of Settlement Commissioner (Land Records)


C) ccTNS project of Police (Home department)

D) iSarita project of IGR (IG Registration)


E) CSC project of DIT

F) eOffice project for paperless office, in multiple departments


G) Website which is one of the best, most updated sites of Maharashtra Government

H) Entire computeriation of Treasuries department (BDS- Budget Distribution System, TreasuryNet, Koshwahini etc) which set up many firsts in the country

Question 71 of 80

See the Organisations Page on the website of DeitY (Department of Electronics and Information Technology, Ministry of Communications and Information Technology, Government of India).

Write down Names of its one organisation, one attached office, one Section 25 Company, and one autonomous Society.


Question 72 of 80

What is crowd-sourcing? Think of at least TWO government departments or Projects where this concept can be used.


Question 73 of 80

Mention at least FIVE eGovernance related Awards won by various departments of Government of Maharashtra. [HINT: Look for "Awards" section on]


Question 74 of 80

Spend LOT OF TIME on the website especially this document. Then answer the following questions.


A) DATE should be in dd-mm-yy format.

B) FULL NAME of a person in English as well as Marathi should be in VARCHAR(99)

C) Gender Identification Code should be CHAR(1) with values M/F/T

D) Code of Education attained by the Person Values as per code directory (CD01.03) should be stored as INTEGER(3)

E) The document prescribes up to SIX lines for printing Address


F) Page 142 of the document mentions that Recognized Official language code for Marathi is 11 and as per ISO 693-3 it is "mar"

G) Page 145 of the document mentions that Education attained Code for "Illiterate" is 1

H) Page 149 of the document mentions that State Land Region Code (SLRC) for Maharashtra is 27

Question 75 of 80

Use Google Transliteration to type your Name in English and get the equivalent transliteration into Marathi (or Hindi). Please cut and paste it into your Answer box. Separately we urge you to paste this into and have fun!


Question 76 of 80

Have a look at the COE website, set up be Centre of Excellence for Computing in Marathi, which is a result of MoU signed by DIT, Maharashtra with CDAC Pune. What are major objectives of COE? Please describe in your own words.


Question 77 of 80

Spend some time on CDAC, TDIL and BhashaIndia sites regarding multilingual issues. Carefully go through the Unicode Devanagari and Unicode Currrency charts. Then answer the fillowing qusetions.

A) INSCRIPT keyboard should be encouraged for Marathi typing.

B) New Symbol for Rupee is in Unicode Chart for Currencies (code point 20B9).

C) TBIL (Transliteration Between Indian Languages) Data Converter 3.0 is a Desktop Application, which enables the user to transliterate data of various File Types and Records of Database from any of ASCII/ISCII/UTF/Unicode/Phonetic Formats.

D) Sakalbharti font is created by CDAC for displaying various Indian languages in Unicode.


E) Mangal Font for Marathi/Devanagari is created by Google.

F) NAMESCAPE is a developer suite by CDAC for generating name variants and sound alike. It can handle a large number of cases and find different names and address variants. Different spellings of a given name can also be identified.

G) ISM (Indian Script Manager, latest version 6.1) is widely used by Government employees in Maharashtra.


H) SIRI, the intelligent software by Apple understands commands in Natural language spoken in Hindi.

Question 78 of 80

What is MOOC? (HINT: Google it!). Have you ever enrolled for an Online course? Which one? We strongly urge you to do at least one course of your liking on


Question 79 of 80

This question tests your general Tech Awareness. Which of the following are correct?

A) Cupcake, Donut, Eclair, Froyo, Ginger bread, Honeycomb, Ice Cream Sandwich, Jelly Bean refer to various versions of ANDROID operating system, an opensource OS found on many smartphones and tablets.

B) Kindle, Nook, Kobo refer to eReaders on which we can read eBooks.

C) Avatar, Star Wars, Matrix, Inception, Jurassic Park, ET, Minority Report all refer to some of the greatest Science Fiction movies.

D) Chip, Digit, PC World, PC Quest, Dataquest, Stuff, T3, Linux for You are some of the popular Tech magazines in India.

E) Google, Bing, Yahoo, Wolfram Alpha refer to some of the popular search engines.

F) Facebook, Twitter, LinkedIn, Google Plus+ are some of the most popular Social Networking sites.

G) Virus, Worms, Botnet, Phishing, Keyloggers are security risks on computers.


H) Twenty things I Learned is an interesting website developed by Apple.

I) Angry Birds, Fruit Ninja, Cut-the-rope, Temple Run are some of the popular Games on iOS, Android etc.

J) Fortran, Cobol, LISP, Pascal, C, Basic, Ada, Python, Ruby, Java are names of some programming languages.

Question 80 of 80

CONGRATS! You have finished Part I of the Test. You can still go back and change your answers, or you can Save your work and come back later anytime before Final Submission. We hope you have done lot of reading and thinking while answering various questions, and enjoyed this innovative way of learning while attempting an exam.

If you are through the Written Test (Part I) of 160 Marks, please indicate your Special interests in the following answer box. The Interview over Skype and Google Hangouts will be arranged by DIT Team at mutually convenient time and date. The Interview carries 40 marks.

You will know your detailed Results along with Feedback, after the Interview.


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