Request for Proposal (rfp)

TDL RFP

DRAFT

Ref : ML-TDL-RFP1

Version : 0.9

Date : April 20, 2012

1Executive Summary 4

1.1Contact 4

1.2Document Organization 5

1.3MovieLabs as Agent 5

2Overview 6

2.1Trusted Device List (TDL) Overview 6

2.2Context 6

2.3System Architecture 6

2.4References 8

1Proposal and Bidding Process 9

1.1Proposal Format and Content 9

2.4.1Cover Letter 9

2.4.2Proposal Content 9

Additional information to be included 10

1.2Timing 10

Key Events 10

Intent to Submit a Proposal; Acceptance of RFP Terms 11

Proposal Closing Time 11

Duration of Offer 11

2.5Questions, Meetings, Down Selection 12

Pre-Proposal Questions 12

2.5.1Meetings Before Submitting Proposal 12

2.5.2Meetings After Proposals are Submitted 12

2.5.3Down Selection and Best and Final Offers 12

2.6Revisions to the RFP 12

2.7Cancellation of RFP 12

1.3RFP Proposal Evaluation Process Criteria 12

Evaluation Committee 12

Evaluation Criteria 13

1.4Confidentiality of Proposals 14

2Proposal Requirements 15

2.8Minimum Vendor Qualifications 15

2.9Vendor Teams 15

2.10Complete Versus Partial Bids 15

2.11Alternative Paths 15

2.12Contract Type 15

2.13Pricing 16

2.14Term 16

2.15Languages 16

2.16System Updates 16

2.17Ownership 16

2.17.1TDL and Ancillary Data 17

2.18System Rollout 17

2.19Oversight 17

2.20General Terms 18

Vendor Costs 18

Accuracy of Information 18

Improper Conduct 18

Responsibility for Subcontractors and Vendor Personnel 19

Severability 19

Applicable Law 19

Disclaimer of Liability 19

3Statements of Work 21

3.1Task 1: Build TDL 21

Primary Functions 21

Deliverables 22

3.2Task 2: TDL Deployment and Operations 22

Primary Functions 22

Deliverables 23

3.3Task 3: TDL Operational Support 23

Primary Functions 23

Deliverables 24

3.4Task 4 – TDL Automation Framework 24

Task 4.1 Automation Technology and Standardization 24

Task 4.2 Build Exhibitor Tool 24

Task 4.3 Build Reference Code 25

3.5Documentation 25

3.6Software Updates 26

4TDL Requirements 27

4.1Data 27

Data Sources 27

Facility Data 27

Participant Data 28

Device information 29

Access Control Data 29

TDL Historical Data 30

Log Data 30

Database Historical information and rollback 30

Data Integrity, Fraud and Malicious Behavior Detection Data 30

4.2Interfaces 30

REST Interface 31

Web Interfaces 32

Bulk Ingest Interface 33

Bulk Database Replication Interface 33

Notification Subscription Interface 34

Notification of Facility Data Integrity problems 34

Automated Interfaces Not Supported 34

4.3Data Integrity 34

Consistency Checks 34

Disallowed Devices 35

Database Inconsistency Resolution 35

4.4Data Access Controls 36

4.5Reporting and Dashboards 36

4.6 Authentication and Data Protection 36

4.7Other requirements 36

Conventions 36

Threats 37

Compatibility with other features 37

4.8Regulatory Requirements 38

5TDL Operations Support 39

5.1System Operations 39

Account Administration 39

System Administration 40

User Training and Help 40

5.2Database Operations 40

5.3Phone, chat and email Support 41

Support functions 41

Support Tracking 41

6Automation 43

6.1Technology and Standardization 43

6.2Exhibitor Tool 43

6.3Reference Code 44

7Service Level Agreement (SLA) 45

7.1Reliability 45

Reliability Calculations 45

Availability Requirements 45

Defect SLA 45

Scheduled Maintenance 46

7.2Response Times 46

7.3Deployment Assumptions 46

Sizing Minimums 46

7.4Attack and Catastrophe 47

7.5Support Availability 48

8Deployment 49

8.1Geography Rollout 49

8.2Languages 49

9Appendix A – Pricing 51

9.1Pricing Summary 51

9.2Supporting Data 52

10Exhibit A. Intent to Submit a Proposal 53

11EXHIBIT B. General Release 55