Service Leadership Training Nonprofit Management Early Education

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Michelle Carter
Service Leadership Training Nonprofit Management Early Education


5032 Mixon Place

Stone Mountain, Georgia 30087



A professional and success-driven individual, I am absolutely committed to achieving goals through hard work and effort. I have the ability to succeed in an executive environment where organization, communication, writing, and speaking effectiveness are necessities.


  • Experienced with all aspects of business and financial management, reviewing financial indicators and responding with direction to staff, P&L Management, statistical analysis, financial reporting, human resource, and hiring. Proficient with all Microsoft Office applications.

  • Accomplished fund raiser and grant writer within the early education community locally and nationally

  • Approved for over 40 early education state approved trainings and capable of training personnel at all levels of an organization. Experienced in public speaking as well as creating and delivering effective presentations.

  • Excellent writing skills

  • Very detail-oriented and a superior problem solver. Efficient at project management and multi-tasking.

  • As a leader I was directly responsible for preparation and planning that resulted in successful completion of the industry gold standard accreditation for two companies.

  • Member of the Georgia prototype team for new criteria for national industry excellence standards

  • Successfully presented expert level training at the Georgia Association for Young Children conference and the National Association for the Education of Young Children

Kennesaw State University, Kennesaw GA,

Masters of Public Administration, 2002

University of Georgia, Athens, GA

Bachelor of Social Work, 1994

Nonprofit Management
Executive Director, Druid Hills Child Development Center, Atlanta, GA (2013-present)

  • Responsible for managing 35 personnel and overall quality of care for 120 children daily

  • Responsible for developing an annual budget and fundraising plan in conjunction with our Board of Directors

  • Responsible for board development, public relations, marketing, budget management and infrastructure growth

  • Successfully led the organization through the Quality Rated accreditation 2014

  • Responsible for managing organizational budget

Executive Director, Central Atlanta Hospitality Child Care, Atlanta, GA (2001-2003)

  • Responsible for managing 70 personnel and overall quality of services provided for 120 children daily

  • Responsible for fundraising funds to support scholarship programs to ensure care was readily available for families with diverse needs and backgrounds.

  • Responsible for board development, public relations, marketing, budget management and infrastructure growth

  • Successfully led the organization through their first national accreditation

  • Responsible for managing organizational budget

  • Completed $2 million sale of property in 2002

Director, Cobb Community Collaborative, Marietta, GA (2000-2001)

  • Responsible for implementing Cobb County's human service grant review process and providing recommendations to the Board of Commissioners on distribution of over one million dollars in county funds yearly

  • Responsible for creating connections and assisting in building partnerships within the diverse groups represented on the collaborative

  • Responsible for managing organizational budget, which includes funds, received from State and Federal grants as well as funds incurred from membership dues

  • Provided all reports programmatic and financial to the Cobb Community Collaborative Board of Directors and to funding sources.

  • Generated contracts for consultants and for recipients of funds received via the Cobb Community Collaborative.

  • Responsible for the management of all personnel

Senior Partnership Manager, Big Brothers Big Sisters of Metro Atlanta, Atlanta, GA (1998-2000)

  • Provided program development and management for corporate and community accounts

  • Supervised and supported a staff in providing services including training, screening, and interviewing of volunteers and children

  • Responsible for developing and implementing training for staff, corporate volunteers, and families

  • Responsible for developing goals and timeline for each account

  • Developed standards and procedures for new accounts

Family Support Provider, Paulding Community Collaborative, Dallas, GA (1996-1998)

  • Provided parenting and education services for parenting teens within in the community through home visits and ongoing contact and support.

  • In partnership with the local public health department and Children’s 1st screened birth certificates for risk factors and developed action plans with parenting teens

  • Created local resource closet to provide basic supplies for parents in the community by building relationships in the community, requesting donations, and fundraising

  • Provided training for new parents on nutrition, SIDS prevention, basic parenting skills, and breastfeeding.

Corporate and Consulting Experience
Center Director, Bright Horizons Family Solutions, Atlanta Georgia (2007- 2011)

Chick-fil-A Corporate Office

  • Provide leadership for nationally accredited early care and learning center

  • Responsible for support and management of 37 personnel to ensure their professional growth as well as quality education for the 120 children we serve daily

  • $1.5 million dollar budget including development and monthly Profit and Loss statements

  • Maintain client relationship to ensure the needs of their employees are met through the services we provide

  • Provided leadership, training, and support that resulted in successfully completing industry gold standard accreditation

Owner, Creative Learning Training and Consulting, Atlanta GA (2004-2009)

  • Provided high quality, state approved, and training for childcare professionals throughout Georgia for beginning, intermediate, and advanced teachers.

  • Responsible for managing organizational budgets and contract development.

  • Responsible for training development for the adult learner and for diverse populations

  • Provided consultation services and technical assistance to various child care programs, Bright from the Start, Georgia Public Health

  • Better Brains for Babies, trainer

  • Parenting in the Real World, trainer

  • CDA Advisor and Trainer

  • Developed inaugural 40 Hour mandatory statewide director’s foundational course in the state of Georgia

Consulting Services, Creative Learning Training and Consulting, Atlanta GA (2004-2009)

  • Northampton University, Pennsylvania (Online Instructor)

  • Black Child Development Institute, Atlanta Affiliate-Trainer

  • Reach Out and Read, Georgia-Technical Assistance

  • Quality Care for Children, Child Care Resource and Referral Agency-Trainer

  • Our House, Child Care Family and Support Services-Technical Assistance

  • The Clifton School, Emory University-Technical Assistance

  • Better Brains for Babies of Georgia-Trainer

  • State of Georgia, Public Health-Trainer

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