B BA: see Business Analysis, Business Analyst. Baseline: A specification or software product that has been formally reviewed or agreed upon, that thereafter serves as the basis for further development, and that can be changed only through a formal change control process IEEE 610]. Behavioral diagram: In UML a type of diagram that depicts behavioral features of a system or business process. This includes activity, state machine, and use case diagrams as well as the four interaction diagrams. See Interaction diagrams Benefit: Value delivered to stakeholders [TGilb]. Best practice: A superior method or innovative practice that contributes to the improved performance of an organization under given context, usually recognized as best by other peer organizations. bug: See defect. Business Analysis The set of tasks, knowledge, tools and techniques required to identify business needs and determine solutions to business problems [BABOK]. See also System Analysis