Summa ryofqualification s



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R A D U V E L I C E S C U

Mobile: 917.776.0927

RVelicescu@gmail.com

http://sites.google.com/site/raduvelicescu







S U M M A RY O F Q U A L I F I C A T I O N S

SERVER / NETWORK ADMINISTRATOR

Over 15 years of Information Technology experience in Server/Network Administration, Server/Workstation Build and Support, Helpdesk. Over 7 years experience in Exchange Administration, Technical Management and Hardware and Software Testing. Some project management experience, able to drive forward progress and achieve objectives within time and budget constraints. Self-starter and fast learner, not afraid of long hours, working weekends and holidays, or getting hands dirty; will do what it takes to get the job done. Always cheerful and in a good mood, gets along extremely well with co-workers and others for a healthy office environment.






T E C H N I C A L S P E C I A L I Z A T I O N

Microsoft Server 2008, 2003, Windows 2000 Server/Professional, Windows NT Server/Workstation, Windows 7/Vista/XP/98, DOS.

Active Directory, Group Policy, Virtualization, WSUS, TCP/IP, DHCP, WINS, SAN, DNS, LAN & WAN.

Microsoft Exchange 2003/5.5 and Outlook;

Maintenance, administration, backup and disaster recovery.



Blackberry Enterprise Server, Symantec Backup Exec, VMware Virtualization, Hyper-V (hypervisor),

Kaspersky Security Suite, Symantec Ghost.



My focus during the past few years has been as a Windows Server Administrator. My desire to learn new technologies has led me to other areas of IT when it was necessary for me to fill in gaps in our department. I was always able to intertwine my role as a Server Administrator with the duties of Exchange Administrator. I like helping people as well (not only hardware!) and have almost always provided Helpdesk support. I thoroughly enjoy my work and look forward to each day where I can learn new technologies and also dutifully maintain the existing infrastructure. I do not like to limit myself in my experience and knowledge so I am more than comfortable in any scenario.





R E L A T E D T E C H N I C A L E X P E R I E N C E

MS Office Suite 2010/2007/2003/XP/2000

Barracuda Web Filter / Spam Firewall

MS SQL Server 2008/2005/2000

HP Servers (iLO) and Switches

IBM/Lenovo Workstations and Laptops

Microsoft Outlook Client

Helpdesk / Desktop Support

Technical Documentation

Captaris RightFax

Perfmon / Netmon

UNIX Shell

HTML/PHP

Routers

Switches

Firewalls



H I G H E R E D U C A T I O N & C E R T I F I C A T I O N

Master of Science – Computer/Electrical Engineering - New York Institute of Technology – Old Westbury, NY

Bachelor of Science – Mathematics and Computer Science - State University of New York – Albany, NY

Microsoft SQL 2000 Training Certificate - Learning Tree International – New York, NY

MCTS (Microsoft Certified Technology Specialist) IN PROGRESS - Microsoft Windows Server 2008




C A R E E R E X P E R I E N C E



Systems Administrator

Mailmessenger Networks, Inc.  New York, New York  July 2010 to Present

(IT solution provider outsourcing technology services throughout the New York City area and other areas across the country; The in house development team provides all the applications required for supporting the clients)




  1. Systems Administrator for the client in New York City and also providing remote support for client offices in Los Angeles, CA, and Princeton, NJ. Working on servers running Microsoft Windows Server 2008 and 2003 in an Active Directory environment over four domains. Responsible for the backup and recovery of these servers, which include the domain controllers, Exchange servers, database, application and file servers.

  2. Performing HP server hardware updates and maintenance. Also responsible for server builds using iLO and installing Windows Server 2008 and VMware ESXi server.

  3. Exchange Administrator on a 2003 Enterprise platform. Duties include maintaining and optimizing the Exchange servers, administering user accounts and permissions. Responsible for backup and disaster recovery planning and testing. Configure and maintain Microsoft Outlook on client workstations.

  4. Server application support – Blackberry Enterprise Server, Symantec Ghost, Kaspersky Security Suite, Symantec Backup Exec, GFI MAX Spam Filtering and Server Monitoring.

  5. Desktop Support at all levels for users in the New York City office and also providing remote support for the offices in Los Angeles, CA, and Princeton, NJ.

  6. Write technical documentation as related to the client IT infrastructure. Also keeping inventory and asset control of all equipment related to us and the client.




Impacts made:

  • Sole on-site support for the client’s New York City office providing customer friendly Helpdesk service and also server support and maintenance during the day, night, weekends and holidays.

  • Totally revised the backup and disaster recovery solution for the New York City office. Due to this upgrade, the company was able to recover critical information that was recovered from backup.

  • By providing on-call support and having server alerts automatically sent to my mobile phone, I am able to actively monitor the company servers to anticipate or discover problems before the client is aware of them.



Network Administrator

Brookline College  Phoenix, Arizona  March 2008 to November 2009

(Private college headquartered in Phoenix, Arizona with four physical campuses in Arizona and New Mexico as well as an online presence; The college specializes in Nursing, Legal Studies and Criminal Justice)




  1. Server/Network Administrator for the corporate office and four college campuses. Responsible for over 30 servers running Microsoft Windows Server 2008, 2003 and Windows 2000 Server in an Active Directory environment. Maintained and administered all servers in the company over five domains. Responsible for backup and disaster recovery of domain controllers, Exchange servers, database, application and file servers.

  2. Exchange Administrator on a 2003 Enterprise platform. Duties included maintaining and optimizing the Exchange servers, administering user accounts and permissions. Responsible for disaster recovery planning and testing. Configured and maintained Microsoft Outlook on client workstations.

  3. Server application support – Blackberry Enterprise Server, Symantec and Kaspersky Security Suites, Symantec Backup Exec, Windows Server Update Services, Microsoft Great Plains (Dynamics).

  4. Maintained the Toshiba CTX phone system including daily administration and maintenance of the voice infrastructure.

  5. Trained and mentored Field Technicians and provided level 2 and 3 support for the Helpdesk and for Online Education.

  6. Wrote numerous policies and procedures as related to the IT department. Upheld these policies to a high standard while at the same time maintained an amicable relationship with all the other departments and campuses.




Impacts made:

  • Replaced two Windows NT Server 4.0 domains at two separate campuses with Windows 2000 Server Active Directory solutions.

  • Totally revised the backup and disaster recovery solutions. Due to this upgrade, the company was saved numerous times when missing critical information was recovered from tape backup.

  • Added a Barracuda Web Filter saving the company hundreds of dollars per month from unnecessary bandwidth utilization.

  • Embraced virtualization and therefore was able to place many virtual servers on one physical machine. This not only saved rack space, but with our tight budget virtualization was the only way to add new servers so we could provide the same world class service to our users – the students.

  • Added a WSUS (Windows System Update Services) server for Windows updates on all company workstations. This saved the Helpdesk personnel time from manually updating each workstation and travel expenses as they had to travel to all campuses.



Lead Network Analyst

The i/mx Companies  Tempe, Arizona  March 2004 to March 2008

(One of the top private health insurance providers in Arizona also serving the American Indian community; The IT department also provided the company’s own in house modular application for tracking individual plans, providers and prescriptions)




  1. Network Administrator for a 300+ employee company with five offices across the country. Installed, configured and supported the network infrastructure – IBM servers running Microsoft Windows Server 2003, 2000 and NT; also Exchange, SQL and other client/server applications. Set up IBM blade centers running Microsoft Virtual Server.

  2. Exchange Administrator across the WAN. Responsible for installing, maintaining and backing up the five Exchange (2003 and 5.5) servers. Configured and maintained Microsoft Outlook on client workstations. Disaster recovery using Arcserve. Administrator over the entire company’s fax system running Captaris RightFax routing directly to Exchange.

  3. Designed and built complete LAN solution for the Phoenix branch. Domain controller with active directory, file and Exchange servers. Cisco router and switches, backup solution and workstations.

  4. Assisted Helpdesk personnel with daily issues requiring tier 2 and 3 network support. Creation of domain accounts and Exchange mailboxes, network performance and monitoring.

  5. Wrote technical documentation for networking administration duties and procedures, develop network inventory spreadsheets and Visio network diagrams.

  6. Supervisor over the other five Network Analysts and also train our department’s interns and new employees. Responsible for assigning duties and collecting reports from the other Network Analysts while being a liaison between them and my director.




Impacts made:

  • Upgraded one of our branches fitted with a peer-to-peer network with a client\server architecture increasing server uptime from about 85% to 99.99%.

  • Sole administrator for our Cottonwood, Arizona branch. Raised the level of support where I was barely needed at the branch instead of having to go there many times a week when I first started.

  • Dutifully fulfilled my role as a Lead while maintaining a high performance level in my own work.

  • Happily worked though numerous weekends and holidays, sometimes being the only person in the office, without asking for compensation days or complaining about it.



Windows Server Consultant

Deidan Industries, Ltd.  Brooklyn, New York  April 2002 to February 2004

(Large manufacturing firm specialized in large scale dust and particle collection systems, paint spray booths, industrial ovens; After over 30 years of service the factory closed down in 2006)




  1. Server build and maintenance. Installed Microsoft Windows 2000 Server, Windows NT and Windows XP Professional operating systems, Microsoft Office 2000/XP, Microsoft SQL Server 2000, Adobe Photoshop 7 & 8, AutoCAD 14.

  2. Network administrator for the servers and workstations, on-site LAN setup including TCP/IP, DNS, DHCP, print servers, domain controllers, etc. Performed subsequent hardware/software troubleshooting and support on these servers and workstations. Also responsible for backup and recovery.

  3. Created and updated sites on the World Wide Web using dynamic PHP code with MySQL as the back end database.




Impacts made:

  • Upgraded many peer-to-peer networks to a client/server architecture increasing uptime and efficiency.

  • Added backup solutions for these networks saving the companies time and effort for redoing missing AutoCAD architectural drawings, Illustrator projects and Photoshop images.

  • As a consultant I worked long hours to meet client deadlines within a pre-approved budget.

  • Instructed existing Helpdesk personnel to maintain the new infrastructure thereby saving my clients from always calling me onsite.



Manager, Build Technology & Quality Assurance

Barnes & Noble.com  New York, New York  March 1998 to March 2002

(The online store of the world’s largest bookseller; Headquartered in Manhattan it serves the world with books, music, video and is 2nd only to Amazon.com for online book sales)




  1. Promoted to hands-on Manager of 5 to 50 Build/QA employees, consultants and project managers. Wrote yearly goals, evaluated the team twice a year, assigned raises and vacations. Involved in team meetings, coordinated department activities, always being there for the team and positively representing the department in the company.

  2. Server Administrator for the QA dedicated servers. Designed the QA server/database architecture/infrastructure. Installed the required applications (such as MS SQL Server, MS Site Server) on the web and database servers and always involved in the subsequent troubleshooting and maintenance of these servers. Responsible for content distribution using MS Virtual Source Safe and MS Site Server. Database Administrator for the QA databases.

  3. Coordinated the testing and launching of projects among Program Office, Engineering, Database Administration, Editorial, Development teams and various Testing teams. Multiple projects were worked on simultaneously, requiring careful balancing of testing, support and hardware resources.

  4. Developed and expanded Build/QA practices, including server builds, defect tracking, departmental process, procedures and methodologies to handle multiple projects in parallel.

  5. Manual testing in all supported browsers on multiple OS platforms. Web and GUI testing, including functional, regression, integrated and negative testing.




Impacts made:

  • Supported the Build/QA and production platforms with continuous 24/7 on-call support. Led testing and build teams and coordinated testing efforts through weekends and holidays. At a point I was also part of a two shift program where each shift worked for 12 hours sometimes for 6 days a week.

  • Performed launches into production of tested code weekly or bi-monthly, requiring coming in at 4:00 am and not leaving until all code was in production and retested, usually around 14 hours later.

  • Introduced the automated testing tools from Mercury Interactive saving countless hours of manual testing. LoadRunner was used for load/stress testing. WinRunner automated scripts were used for project and regression testing.

  • Implemented new QA methodologies from the ground up, including defect tracking, formal test plans, test case documentation, and methods to coordinate and track multiple projects.




Network Administrator

Deidan Industries, Ltd.  Brooklyn, New York  January 1995 to February 1998

(Large manufacturing firm specialized in large scale dust and particle collection systems, paint spray booths, industrial ovens; After over 30 years of service the factory closed down in 2006)




  1. Designed and installed complete LAN solution – wiring, installation of Windows NT Server/Workstation and Windows 95/98 in a networked environment. Set up network printers and plotters and responsible for continuous troubleshooting and support of the entire network infrastructure.

  2. Senior Administrator on Windows NT/95/98 servers and workstations. Responsible for the assembly and maintenance of the workstations, installed Microsoft Office, AutoCAD, CorelDraw, Adobe Photoshop and numerous other business, graphics and Internet software.

  3. Designed and programmed the company’s pages on the web, handled incoming email and FTP.




Impacts made:

  • Switched the manufacturing firm to a computerized architectural drawing platform using AutoCAD.

  • For the first time the company had a presence on the web as I created its web site from the ground up.

  • Learned immensely from being in the field, one of my most rewarding “field trips” was visiting the Steinway Piano factory in Astoria, New York. Being in the field allowed me to see the company products first hand, take original pictures for the web site and to know what technology we need to design these products.




Radu Velicescu  of

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