Symantec Enterprise Vault™ Configuring the Android mail app for imap access



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Symantec Enterprise Vault™

Configuring the Android mail app for IMAP access

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Symantec Enterprise Vault:
Configuring the Android mail app for IMAP access

The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement.

Last updated: 2016-04-18.

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  1. Contents 3

  2. Contents 4

  3. About this guide 5

  4. Chapter 1 5

Prerequisites 5

  1. Chapter 1 6

  2. Configuring the Android mail app 7

  3. Chapter 2 7

Adding an IMAP mail account 7

  1. Chapter 2 8

Advanced IMAP configuration 12

Working with your archive 15



About this guide

This guide describes how to configure Android’s native mail app to access your archive using Enterprise Vault IMAP access.

Prerequisites

Before you can complete the configuration described in this guide, you need:


  • An Android device.

  • The notification email, which tells you that your Enterprise Vault archive has been enabled for IMAP access. This email contains the settings you need to configure the mail app on your Android device.

Configuring the Android mail app

This chapter contains the following topics:


Adding an IMAP mail account

This section describes how to add an IMAP mail account in the Android mail app, so you can access the contents of your Enterprise Vault archive.

Note that the settings you need to configure the mail app to access your archive are in your notification email. The settings shown in the images in the following procedure are just examples.

As you complete this procedure, refer to the notification email to find your own settings.



Note: Depending on the manufacturer of your device, the version of the operating system, and its configuration, the images in this guide might differ from what you see on your own screen.

Depending on the configuration of Enterprise Vault IMAP access in your company, you might not have to configure all the options shown in this procedure.



To add an IMAP mail account in the Android mail app

1 Launch Settings, Add account, then tap Email.



2 Enter your email address and usual password, then tap Manual setup.



3 Tap IMAP account.



4 Enter the incoming IMAP server settings, as they are shown in your notification email, then tap Next.



5 Enter the outgoing SMTP server settings, as they are shown in your notification email.

Note that not all environments require you to sign in on the outgoing SMTP server. In this case, clear the Require sign-in option. Otherwise, enter your usual user name and password.

When you have finished, tap Next.



6 Configure the synchronization settings to suit your own requirements, then tap Next.



7 Enter a name for your IMAP account, and enter your display name which is shown on outgoing messages sent using this account, then tap Done.



Advanced IMAP configuration

This section describes additional, advanced configuration options, most of which you can set to suit your own requirements.

To configure the advanced IMAP settings

1 Launch Settings, Email, Settings.



General settings shows all the mail accounts configured on the device, and the general settings that apply to all these accounts.

Configure these settings to suit your own requirements.



2 Under Account settings, tap your new IMAP account to configure the settings that apply specifically to the account.

Note in particular the Size to retrieve emails option, which you can use to set the size threshold below which your device retrieves full items. For larger items, the device downloads only the mail headers.

Configure these settings to suit your own requirements.



3 Tap More settings to show additional advanced configuration options.

Note the following settings:

Recent messages Set this option to limit the number of items your client downloads in each folder. Note that the Enterprise Vault IMAP server is also configured to limit the number of messages you can download in each folder. This setting does not allow you to exceed the maximum configured on the server.

Auto-download attachments This setting lets you choose to download mail attachments automatically when you are connected to WiFi.

Configure these settings to suit your own requirements.



Working with your archive

When you have configured the IMAP account on your device, you can start to access the contents of your archive.

Note the following behavior:



  • The Android mail app automatically subscribes to all folders in your archive.

  • The Android mail app does not download any items from a folder until you select that folder. It then downloads items up to the threshold you set, or to the maximum configured on the server.

  • You can reply to and forward the messages in your archive, and the mail app does this using the SMTP server you configured when you added the IMAP mail account.

  • You can use the mail app to manage the messages in your archive. For example, depending on what your administrator has allowed, you can move, copy and delete the items in your archive.

  • You can place new items in your archive by moving or copying them from another mail account on your device.

  • When you search the messages in your archive, the mail app initially searches the items already downloaded to your device, but you can extend the search to include the items stored on the IMAP server.








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