System Requirements for Desire2Learn Version 10. 3 To verify your browser is set to work correctly within Desire2Learn, go through the D2l system Check



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System Requirements for Desire2Learn Version 10.3

To verify your browser is set to work correctly within Desire2Learn, go through the D2L System Check.




Required

Recommended

Operating System

Windows XP, Vista, Windows 7

Mac OS X 



Windows 7, MAC OSX v10.7 (Lion)

Currently MAC OSX V10.9.4 (Maverick does not work with viewing videos within the Content player. It forces a download.




Video

Minimum resolution of 1024 x 600

Resolution of 1024 x 768 or greater

Internet Speed

56K Modem

56K or cable modem, DSL

Software Requirements




Required

Recommended

Java Runtime Environment (JRE)

JRE 1.6.x
(Required to run Equation Editor)

JRE 6 update 31

JavaScript

Enabled

Enabled

Cookies

Enabled

Enabled

Browser Support

The newest release of Internet Explorer (IE 11) is currently NOT supported in D2L version 10.3; It is recommended that Windows 8.x users download and use Firefox or Chrome until D2L releases a patch to fix IE 11 compatibility issues. Windows 7 users can turn off automatic updates to prevent the installation of IE 11 or rollback to IE 10 using the Windows Uninstall Update tool. The steps to uninstall IE 11 are as follows:



  1. Start > Control Panel > Programs > Uninstall Program (category view) OR Programs and Features (icon view)

  2. Select "view installed updates" from the left side panel

  3. Scroll down and select "Microsoft Internet Explorer 11" from the list of installed updates

  4. Click on "Uninstall" from the toolbar in the column header.

Browser

Windows

Mac OS X

Firefox (newest)*

Supported (recommended)

Supported (recommended)

 

 



Firefox 17.0

Maintenance (not fully supported)

Maintenance (not fully supported)

 

 



Firefox (older)

Unsupported

Unsupported

Internet Explorer 11

Unsupported

Unsupported

Internet Explorer 10*

Supported (recommended)

Supported

Internet Explorer 9

Supported

Supported

Internet Explorer 8

Unsupported

Unsupported

Chrome (newest)

Supported

Supported

Safari 6.0




Supported

Safari 5.1




Supported

OS/Browser

Tablet

Mobile Web

Android Browser (newest)

Supported

 

iOS Safari (newest)

Supported

 

Microsoft Surface Internet (IE 10)

Supported

 

Playbook Browser (newest)

Maintenance




iOS (newest, 7, 6)




Supported

iOS 5 (Safari 5.1)




Maintenance (not fully tested/supported)

iOS 4 (Safari 5.0, 4)




Unsupported

Android (newest, 4.3, 4.2, 4.1 (Jelly Bean), 4.0 (Ice Cream Sandwich)




Supported

Android 3.2 (Honeycomb), Android 2.3 (Gingerbread), Android 2.2 (Froyo)




Maintenance (not fully tested/supported)

Android 2.1 (Éclair), Android 1.6 (Donut), Android 1.5 (Cupcake)




Unsupported

Blackberry 10, 7




Supported

Blackberry 6




Maintenance (not fully tested/supported)

Investigation

The browser is recognized and under consideration by Desire2Learn, but has not been tested against any versions of Desire2Learn products and may never be fully supported.

This category is mainly used for new browsers that have a significant user base, good vendor support, and are generally considered as candidates for future Desire2Learn support.

Supported

The browser and operating system combination has been fully tested by Desire2Learn.

Recommended browsers are marked with an asterisk (*).

Maintenance

The browser is not tested against new versions of Desire2Learn products, but customers can still report problems and receive support for previous versions.

A browser goes into maintenance either when a vendor officially ends support for it or Desire2Learn decides to end support for it.

A maintenance browser becomes officially unsupported after one year.



Unsupported

The browser is not tested and no fixes are performed for unsupported browsers. Desire2Learn does not guarantee any product functionality and offers no support for reported problems.



Generally, Desire2Learn ends support for a browser one year after the associated vendor ends their official support for it.
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