Questionnaire
03
2
A pre-tested questionnaire was built with multiple-item
- Seven-point scales ranging from “strongly disagree” (1) to “strongly agree” (7)
- Job complexity draws on the five job characteristics of the Job Diagnostic Survey
Three critical psychological states
variety
identity
significance influence the extent
It also considers that contextual factors influence creativity not only through intrinsic motivation but also through role stress.
04
1
Research model
a) The effects of mediating variables: role stress and intrinsic motivation
Intrinsic motivation is the extent to which an employee is excited about a work activity and is motivated to engage in it for the sake of the activity itself (Oldham and Cummings 1996).
Intrinsically motivated employees will be more excited about their work and this increases their creativity
2
Hypotheses
The rationale is that, as conflict is unavoidable in many frontline jobs, employees simply must cope with it to be effective.
Share with your friends: |
