Table of contents exchange of letters with the minister executive summary


Migration of the SCM to H-Cloud and open network connection



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Report of the COI into the Cyber Attack on SingHealth 10 Jan 2019
8.4
Migration of the SCM to H-Cloud and open network connection
between SGH and HDC
59. Prior to June 2017, the SCM infrastructure – including the Citrix servers and SCM application and database servers – were hosted at SGH premises, at the
SGH LDCs. The SCM application and database were migrated from Citrix servers at SGH to HDC in July 2017. With the migration, the SCM application, database, and servers were all within the H-Cloud environment, and the SCM system at SGH was supposed to be decommissioned.



COI Report – Part II
Page 22 of 425

60. While the migration of SingHealth servers to H-Cloud has been largely completed for the key systems, there are some remaining non-business critical servers in this zone that are in the progress of migrating to H-Cloud. This includes the Citrix server farm, which still continued to operate at SGH premises, after June 2017 and as at July 2018. These Citrix servers were used to host applications for the SGH intranet, including SAP (which is enterprise software used to manage business operations and customer relations, pharmacy systems, Operating Theatre Management systems etc.
61. Notably, there was still network connectivity between the Citrix server farm at SGH and the SCM database server in the H-Cloud data centre. This connectivity between the SGH Citrix servers and the SCM database servers in the HDC proved to be a significant vulnerability that was exploited during the attack, as explained below at section 15.1 (pg 72).
9 IHIS TEAMS RESPONSIBLE FOR IT AND IT SECURITY
ADMINISTRATION AND OPERATIONS
62. The IHiS organisational chart, highlighting the teams involved in the
Cyber Attack is presented on the following page. The roles and responsibilities and key personnel from these teams will be detailed in section 9.1 and 9.2 below.



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