Online Auctions Online auctions refer to those auctions conducted through the Internet with the customers (from one or more locations) simultaneously bidding to be selected for supplying the items on Auction. In other words, the venue for the auction is on an Internet website platform. Services refer to the Online Auctions conducted by the Service Provider through its website as the venue for the purpose of the Online Auction and also includes the responsibilities narrated under the head ROLE OF SERVICE PROVIDER above.