The Adult Migrant English Program learner rights and responsibilities



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The Adult Migrant English Program learner rights and responsibilities

Your rights


As the Adult Migrant English Program (AMEP) provider we will:

  • provide you with high quality English language training, guidance and support to assist your settlement into Australia

  • provide you with a safe and supportive learning environment and staff who are appropriately skilled and experienced

  • take your concerns and complaints seriously and respond to them promptly

  • treat you in a fair, respectful and culturally sensitive manner

  • develop an Individual Pathway Guide with you to map out your learning journey, taking into account your needs, skills, goals and personal circumstances

  • refer you to settlement and other support services and guide you on post-AMEP pathways relevant to you

  • provide free child care while you are attending AMEP classes (if you have an under school aged child or children)

  • encourage you to get the most from your AMEP experience.



Your responsibilities


As an AMEP client you are expected to:

  • attend and participate in classes, complete homework and take responsibility for your learning

  • contact your AMEP counsellor if you are unable to attend class for any reason

  • let us know if you intend to leave the AMEP

  • treat teachers, AMEP counsellors, classmates and others fairly, respectfully and with cultural sensitivity

  • comply with the steps identified in your Individual Pathway Guide and notify your AMEP counsellor if you wish to make a change for any reason

  • comply with the service provider’s child care policy

  • act in accordance with student policies and procedures.




Opportunity through learning


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